WHAT IS A UNIFIED COMMUNICATIONS SYSTEM?

And why should all businesses have a one in place? At iNREACH, we specialise in comms for businesses of all sizes within the UK.

A unified communications system, or UCaaS is a term which refers to a hosting platform used to integrate various communication methods within a business. With technology advancements today, there are so many different types of communication devices and software, UCaaS are bigger than they have been ever before.  

By using a unified communication system, your organisation can bring together all communication forms into one user interface which is hosted on a cloud.

FEATURES OF A UNIFIED COMMUNICATION SYSTEM

There are several different communication features and types that can be integrated into a unified communication system. When you work with iNREACH, we can provide the following.

Voice and Video Calls – whether you’re using a mobile or a landline, voice and video calls can all be accessed through the UCaaS.

Instant Messaging and Chat Tools – instant messaging for workplaces took off during lockdown when people were working remotely but needed to be able to communicate efficiently. This continues today and instant messaging tools have grown over the past few years.

File Sharing System – cloud-based file sharing systems are great for collaboration between employees. They ensure the most up-to-date files are available for various employees to reach easily.

INVESTING IN UNIFIED COMMUNICATION SYSTEMS

There are several reasons why your organisation should think about investing in a unified communication system. The main reason organisations choose to go down this route is because if the way it can streamline processes and improve communication.

As the world of business communication evolves, now is the time to invest in systems that talk to each other. This will not only save you time but also ensure you are meeting company requirements and keeping your communications in line with company policy.

UNIFIED COMMUNICATION SYSTEMS FROM iNREACH

At iNREACH, we provide various communication tools for businesses. If you are looking for a communications partner to work with your business, then contact our team today, we can provide the support you need using the software packages that best suit your business.

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