IT Support
Our knowledgeable and friendly group of IT support specialists centre all of their energy around ensuring your everyday activities run efficiently and proactively. We will align a ‘Virtual IT Director’ with your business so that we work in partnership with your IT support needs and requirements.
As part of your IT service agreement with us any onsite reactive engineer requirement to keep your business up and running is covered by our all-encompassing terms.
Monitoring of your Infrastructure is our team’s priority, taking care of all your system and administrative needs proactively to resolve any issues before they arise. We manage your users, monitor your network, and look after your infrastructure in the background so you don’t need to think or worry about it.
As part of your total security management, the team at InReach will, make sure your network is up to date, secure and protected, and if the worst should happen we’ll be on hand to help you recover easily and without loss. We offer a full disaster recovery and business continuity package to all our total managed IT solutions clients.
- Proactive IT support help desk
- Fault resolution
- Third party contract management
- Reporting
Professional Services
Our experienced and qualified group of IT architects will remove all your foundation inconveniences and produce a system structured around you for your needs.
As part of the professional services we offer a road-mapping process for your business to analyse the next 18-24 months of business growth.
We will never provide you with a design that is off-the-shelf. Our architects will design an infrastructure that meets your needs for today and well into the future, with a mixture of public cloud, on premise and private cloud solutions.
Our build will include the technical build, configuration, testing, security, patch management, anti-virus and system monitoring as standard. You will also get a handover document once complete which is given to our helpdesk team for future support of the environment.
Once the solution has been built we will UAT (User Acceptance Test) the system so that when we roll-out the solution to your team it has been fully tested and signed off. This will include the required onsite training for your team to utilise the system to its full potential.
- Consultancy
- Ad-hoc project work
- Digital transformation
- Technology road-mapping
Cyber Security
Company’s registering an increase of 67% impersonation fraud, an 88% email based spoofing and an overall increase of ransomware by 26%. Your cybersecurity is a key IT requirement within the business and our IT security experts can help you secure your users and your business against external threats.
We can offer a range of products to assist with cyber security and, if you have a requirement for penetration testing of your main communications or independent websites for PCI compliance, come and talk to us to see if we can find what best fits your organisation.
- Business protection
- Anti virus
- Stress testing
- Threat identification
Cloud
As a Microsoft Partner and a Cloud Solutions Partner we have the skills and experience in-house to deliver a cost effective and all-encompassing solution whilst maintaining a high level of security.
As part of our public cloud offering we have the partnerships and skills to offer Office 365, AWS and Azure Solutions.
Our Private Cloud solutions can be delivered though our range of products from either our Tier 4 based datacentre in Milton Keynes or some of our partner datacentres offering Application Publishing, Remote Desktop, and Hosting.
Data and Network Cabling
Whatever your next IT project is, we can supply and support new and additional hardware and the structured cabling for all of your comms, data and network requirements.
