Business Development Manager / IT Account Manager (MSP)

Salary: Competitive Basic Salary + Uncapped Commission

About Us

We are a growing and ambitious Managed Service Provider (MSP) delivering innovative IT solutions, managed services, cyber security, cloud technologies and digital transformation support to businesses across the UK.

Our focus is on building long-term partnerships with clients and helping them leverage technology to improve productivity, security and business performance.

Due to continued growth, we are looking for an experienced and driven Business Development Manager / IT Account Manager to join our sales team based from our Milton Keynes headquarters.

The Role

This is primarily a new business sales role, focused on winning new SME customers for our expanding portfolio of IT managed services and technology solutions. Alongside new business development, you will also be responsible for identifying opportunities to cross-sell and upsell services within our existing client base.

Reporting directly to the Sales Director, you will work closely with our technical and service delivery teams to develop tailored solutions that meet customers' business and technology requirements.

The role is field-based and will involve regular customer visits, networking activities and meetings throughout the region, whilst maintaining close contact with our Milton Keynes head office.

Solutions You'll Be Selling

The successful candidate will be comfortable discussing and promoting a range of business technology solutions, including:

• Managed IT Support Services
• Cyber Security Solutions
• Microsoft 365
• Cloud Infrastructure and Microsoft Azure
• Backup and Disaster Recovery
• Networking and Connectivity Services
• Professional Services and IT Projects
• Digital Transformation Solutions
• IT Consultancy Services

Key Responsibilities

New Business Development

• Generate new sales opportunities through prospecting, networking, referrals and business development activities.
• Build and maintain a healthy sales pipeline.
• Qualify opportunities and progress prospects through the sales cycle.
• Conduct customer meetings, presentations and solution discussions.
• Prepare proposals, quotations and business cases.
• Negotiate commercial agreements and successfully close new business opportunities.
• Meet and exceed monthly, quarterly and annual sales targets.

Account Management

• Develop and maintain strong relationships with existing customers.
• Conduct regular account reviews and business discussions.
• Create account growth plans for key customers.
• Identify opportunities for upselling and cross-selling additional products and services.
• Ensure high levels of customer satisfaction and customer retention.
• Act as a trusted advisor to clients on technology and business improvement opportunities.

Sales & Pipeline Management

• Maintain accurate CRM records, forecasts and sales activity reports.
• Work closely with technical and service delivery teams to develop customer solutions.
• Monitor market trends and competitor activity.
• Provide regular pipeline and performance updates to the Sales Director.

Candidate Requirements

Essential

• Minimum 2 years' experience in B2B IT sales, ideally within an MSP, IT reseller, cloud provider or technology services environment.
• Proven track record of winning new business and achieving sales targets.
• Experience managing customer relationships and developing existing accounts.
• Strong understanding of managed IT services and business technology solutions.
• Excellent communication, presentation and negotiation skills.
• Ability to engage confidently with business owners, directors and senior decision-makers.
• Self-motivated, organised and commercially driven.
• Full UK driving licence.

Desirable

• Experience selling Microsoft 365, Azure, Cyber Security or Cloud Solutions.
• Knowledge of consultative and solution-based selling methodologies.
• Experience using CRM platforms such as HubSpot, Salesforce or Microsoft Dynamics 365.
• Previous experience selling into the SME marketplace.

Location Requirements

Applicants should live within a commutable distance of Milton Keynes, ideally within approximately a 20-mile radius, to facilitate regular attendance at the company headquarters and customer visits across the region.

What We Offer

• Competitive basic salary.
• Uncapped commission structure.
• Hybrid or electric company vehicle.
• Laptop and mobile phone.
• Optional company clothing.
• Free office parking.
• Annual leave entitlement that increases with length of service.
• Ongoing training and professional development.
• Clear career progression opportunities.
• Supportive and collaborative team culture.
• Opportunity to work within a growing and established technology services business.

Success Measures

Success in this role will be measured by:

• New client acquisition.
• Revenue growth from existing accounts.
• Gross profit generated.
• Pipeline development and conversion rates.
• Customer retention and satisfaction.
• Achievement of monthly, quarterly and annual sales targets.

Ideal Candidate

This role would suit someone currently working as a:

• IT Business Development Manager
• MSP Sales Executive
• IT Account Manager
• Technology Sales Consultant
• Managed Services Sales Specialist
• Cloud Solutions Sales Executive
• Cyber Security Sales Consultant
• Business Technology Consultant

who is looking to further develop their career within a supportive and growth-focused technology business.

Apply Now

If you are an ambitious IT sales professional with experience selling managed IT services, cloud solutions, cyber security or other business technology services and are looking for your next challenge, we would love to hear from you.

Please send your CV and a brief covering letter outlining your relevant experience, sales achievements and why you would be a great fit for this role.

Apply to richardm@inreachgroup.co.uk

NO AGENCIES