TRUSTED IT SUPPORT PROVIDER
Managed IT Support is a critical part of any business. You need your IT infrastructure, systems, and networks supporting that goal every hour of every day. It is therefore critical that you have knowledgeable people managing your IT resources so everyone can get on with what they need to do unhindered. Our Business IT Support Services cover all basis and ensure your business runs smoothly.
The problem is, day to day you can find your business tackling concerns with email systems, network connectivity, voice telephony, or IT hardware. Each issue requires time and each element requires different knowledge and skills. And that’s a lot to employ in-house. Monitoring of your Infrastructure is our team’s priority, taking care of all your system and administrative needs proactively to resolve any issues before they arise. Investing in our managed IT support services means we take care of your users, monitor your network, and look after your infrastructure in the background so you don’t need to think or worry about it.
Turning to an IT support provider who will monitor, manage, and support your IT will ensure the job is done well and gives you peace of mind. That is how iNREACH can help you.
iNREACH BUSINESS IT SUPPORT SERVICES
Our team of IT support specialists based out of Milton Keynes understand how important it is that your everyday activities run smoothly and efficiently. They also appreciate that your IT set-up is unique to your business; no ‘one size fits all’. So their focus is to ensure your technical infrastructure, connectivity, network, systems and software applications all continue to support your business so it can thrive.
As part of your total security management, the team at iNREACH become your outsourced IT support partner. We will, make sure your network is up to date, secure and protected, and if the worst should happen we’ll be on hand to help you recover easily and without loss. We offer a full disaster recovery and business continuity package to all our total managed IT solutions clients. Also, as part of your IT service agreement with us any onsite reactive engineer requirement to keep your business up and running is covered by our all-encompassing terms.
THE FOUR TIERS OF SUPPORT
Silver
From
£30
per user per month
Helpdesk access
Client Portal
Unlimited Remote Support
Business Hours SLA
Gold
From
£40
per user per month
Everything in Silver, plus:
Weekly Reporting
Review with account manager
24/7 Monitoring/alerts
Backup Monitoring
IT security Management
SaaS Backups
Platinum
From
£50
per user per month
Everything in Silver + Gold, plus:
Review with dedicated account manager
Standardize laptop/PC build
24/7 SOC Team
Documentation Management platform
IT Audit
Diamond
From
£65
per user per month
Everything in Silver + Gold + Platinum, plus:
Quarterly Account reviews with Dedicated account manager
Advanced IT Security management
Technology road mapping
Compliance Review to Cyber essentials standard
Yearly internal Pen Test
IT Support Cost Calculator
CONTACT US
For sales & general enquiries please email enquiries@inreachgroup.co.uk, call 0330 053 8180 or submit your details below:
