BT ANNOUNCES ISDN/PSTN SWITCH-OFF DELAY UNTIL 2027

The switch-off is now scheduled for January 31, 2027, extending from the original deadline of December 2025. This extension is a crucial update for both businesses and individuals, emphasising the need to understand its impact on operations.

As the transition from analogue to digital landlines progresses, iNREACH is committed to keeping our customers informed about the latest developments in the UK’s move towards a full-fibre future. Users currently relying on PSTN or ISDN lines for calls, alarms, fax machines, PDQ machines, CCTV, or broadband services will need to switch to digital solutions as soon as possible. This is the only way to avoid paying an increased price for the same service further down the line and to future proof your business.

The new deadline of 31^st January 2027 may seem far into the future, but it will soon be here. Act now to ensure your business is not affected.

REASONS FOR THE ISDN/PSTN SWITCH-OFF DELAY

The primary reason for the delay is to ensure a smoother transition for vulnerable customers and those with additional needs. The extended timeline allows for a more thorough approach to migrating these customers to digital landlines, ensuring they receive the necessary support and equipment to maintain connectivity.

The delay also allows BT to collaborate more effectively with suppliers and partners to ensure a seamless transition for all customers. Key activities during this period include completing necessary testing and validation of new digital landline solutions, resolving any outstanding technical issues, and conducting thorough quality assurance checks to ensure all services are fully functional and meet customer expectations.

IMPACT OF THE SWITCH-OFF DELAY

Despite the extension, iNREACH remains dedicated to transitioning every customer efficiently. If you or your business haven’t explored transition options, get in touch with our team today.

As an iNREACH customer, you can trust that we are committed to supporting you throughout this period. Our cloud-based communication system iNTALK is completely switch-off proof and we can begin your transition period as soon as possible. Given that the delay is a relatively short extension of just over a year, we will maintain close collaboration with you to ensure a smooth transition. Our team is dedicated to providing ongoing support and guidance as we work together to migrate your services. For more information or to discuss your migration options, please contact iNREACH today.

DISCOVER MORE