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Telecommunications Definitions and Examples

At InReach, one of our core service areas is telecommunications.

We provide all aspects of telecommunications for businesses all over the UK. In this piece we will be giving you more information on telecommunications with definitions and examples.

What Are Telecommunications? 

Corporate telecommunications refers to the systems, technologies and devices that enable organisations to communicate and exchange information both internally and externally.

Telecommunication systems are crucial in facilitating business operations, collaboration, and information sharing. Examples include telephones, mobile phones, online communication such as Teams or Zoom, as well as cloud-based communication systems.

Telecommunications Definitions and Examples 

Here are some definitions and examples of some of the most widely used telecommunications terms.


Definition: The transmission of information, including voice, data, and multimedia, over a distance using electronic devices and systems.

Examples of telecommunication devices:

  • Traditional telephone systems
  • Mobile phones,
  • Internet-based communication platforms

VoIP (Voice over Internet Protocol)

Definition: VoIP, also known as Hosted telephony, is the technology that enables voice communication over the Internet instead of traditional telephone networks. This is another area which has expanded over the recent years.

Examples of VoIP service providers include:

  • Skype
  • Zoom
  • Whatsapp voice call
  • RingCentral
  • InTalk

Unified Communications (UC)

Definition: Platforms which support the integration of various communication tools and channels, such as voice, video, instant messaging, and email, into a unified platform for seamless collaboration. In recent years, UC platforms have become increasingly popular, and there are now several different options.

Examples of Unified Communications providers include:

  • Platforms like Microsoft Teams
  • Cisco Webex
  • Zoom


Definition: The use of telecommunication technologies to conduct meetings with participants in different locations, often involving audio and video conferencing.

Examples of software used for teleconferencing:

  • Zoom
  • Microsoft Teams
  • Cisco Webex

Business Mobile Solutions 

Definition: Business mobile solutions refer to a set of technologies, services, and tailored contracts designed to meet an organisation’s communication and productivity needs through mobile devices. Business mobile solutions packages also include security features such as remote wipe and additional antivirus software.

Examples of elements included in Business Mobile Solutions:

  • Handsets
  • Contacts
  • SIM cards
  • Additional security features
  • MDM benefits  

Mobile Device Management (MDM)

Definition: Solutions and protocols to manage and secure mobile devices (smartphones, tablets) used within an organisation.

Examples of MDM platforms:

  • MobileIron
  • AirWatch


Definition: ISDN/PSTN has been a widely used network for telephone calls and data communication over the years. It is currently being phased out, so if your organisation uses ISDN/PSTN, you will need to look into alternative options. Find out more in our Preparing for the ISDN/PSTN Switch-Off insight.

Telecommunications from InReach

The above definitions and examples showcase the diverse range of technologies and services involved in telecommunications.

In any organisation, it is important to ensure that you are using the best telecommunications platforms and devices to ensure your communication is efficient, as this feeds into the rest of your business processes.

Please contact us for more information on business telecommunications or to discuss your options.


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