Preparing for The ISDN/PSTN Switch-Off: 5 Steps Your Business Should Be Taking

If you haven’t already begun to make the required changes within your organisation, then now is the time to act.

What is the ISDN/PSTN Switch-Off?

The ISDN/PSTN (Integrated Services Digital Network) switch-off refers to the discontinuation of traditional ISDN/PSTN services by telecommunication providers.

ISDN/PSTN has been a widely used network for telephone calls and data communication, offering digital transmission of services through traditional copper-based telephone lines. However, with huge advancements in technology over the years and the widespread requirement of faster and more efficient communication protocols, ISDN/PSTN is being phased out. Essentially, if your organisation is still using ISDN/PSTN, then you need to start making changes now.

Preparing for the ISDN/PSTN Switch-off 

When preparing for the ISDN/PSTN switch-off, there are several steps that your business could take to ensure a smooth transition.

When you work with InReach, we undertake many of these steps for you, so contact us today if you require assistance.

Step 1: Assess Current Infrastructure:

As with all business changes, the first thing that must be done is a situation analysis. Identify all ISDN/PSTN lines and services currently in use within your organisation and determine how much your business relies on ISDN/PSTN for voice and data communication. This will help you determine how much of your equipment and processes will need adapting.

Step 2: Understand Replacement Technologies:

Research and understand alternative technologies that can replace ISDN/PSTN, such as VoIP (Voice over Internet Protocol), SIP (Session Initiation Protocol), and cloud-based telephony solutions and evaluate the compatibility of your existing systems with these technologies.  

Step 3: Update Phone Systems:

There is a good chance your phone system will require an update; the level of this update will depend on your current infrastructure. At InReach, we can recommend the best solution for you and your business.

Step 4: Assess Network Infrastructure Readiness:

Ensure that your network infrastructure can support the increased data traffic associated with new technologies.

Check the quality of your internet connection, as it will play a crucial role in the performance of VoIP and other internet-based services.

Step 5: Training and Transition Plan:

When you work with InReach, we can offer a comprehensive training plan on all of the equipment that we provide. We can develop a detailed transition plan that outlines the steps to be taken before, during, and after the ISDN/PSTN switch-off and create a phased migration approach to migration to minimise disruptions and ensure a smooth transition.

Preparing for the ISDN/PSTN Switch-Off with InReach 

If you require further information on the ISDN/PSTN switch-off or are looking for support for your organisation, contact InReach today

DISCOVER MORE