Sales & General Enquiries: 0330 053 8180   |   Service & Support: 0330 053 8181   |   Email: enquiries@inreachgroup.co.uk

iNREACH IT is an independent technology partner providing IT Support services.

iNREACH Comms are an impartial provider of business telecoms solutions.

iNREACH Print independently supply and service print and document hardware and software workflow solutions.

At iNREACH, we are business print partners and have a Gold Partnership status with Canon. This means we can provide ample advice, help and support when it comes to their devices.

We have held the Gold partnership status for multiple years and are proud to have provided year-on-year growth for this line of printers.

Canon printers make great solutions for businesses of all sizes. If you would like to discuss printers for business and the contracts we can offer, please contact our team today.

CANON PRINTER FEATURES

There are several reasons why we recommend Canon printing devices when our clients are looking for new printers for business functions. Here are some of the best-selling features of Canon printers.

Increased Security – Canon printers offer a comprehensive 360º security approach which safeguards every stage of your document lifecycle. This covers you right from the first print to the device’s end-of-life. With advanced security features like secure authentication and encryption, Canon printers will protect your critical data, which is a must for printers in business.

Reliable Cloud Connectivity – Canon printers leverage powerful cloud capabilities to enable efficient and secure document workflows in your organisation. Because the connection is cloud-based, your team can rely on the connection no matter where they are working. This is perfect for teams that work remotely or where there is a lot of travel involved.

Investing in Sustainability – Being more sustainable is one of the ongoing corporate trends of 2024. Canon printers are designed with sustainability at their core and have been built to minimise waste from the outset. Through innovative manufacturing and the use of refurbished and remanufactured devices, Canon is using its expertise to support the circular economy while prioritising carbon reduction and resource efficiency. This makes them the ethical choice when it comes to printers for businesses.

Enhanced Quality and Reliability – Invest in Canon devices to experience exceptional reliability that have been engineered for longevity. The pioneering technology used within Canon devices ensures high-quality printing and scanning every day.

iNREACH – YOUR BUSINESS PRINT PARTNER

Invest in iNREACH today for all your printing needs. We conduct a full analysis of your current printing trends before advising you where to invest and which devices would be best for you.

Contact our team today for full details and to discuss our packages.

Elite Motorsport wasted no time getting its 2025 campaign underway, debuting the brand-new Tatuus MSV GB3-025 at the iconic Jerez circuit in Spain.

Eddie Ives’ team took delivery of their first next-generation GB3 car at Bedford Autodrome on Friday before heading straight to the sun-soaked former Grand Prix venue for an intensive two-day shakedown.

Confirmed 2025 driver Will Macintyre, along with his teammates, wasted no laps, completing over 130 tours of the 2.7-mile circuit across Monday and Tuesday. Right from the start, the new machine showed impressive pace, with lap times improving by nearly five seconds over the course of the test.

Macintyre, a multiple GB3 race winner, was given the honour of taking the car’s first laps and was immediately impressed.

“Thanks to the boys and girls at Elite Motorsport for getting us out so quick, it feels unreal. It runs like a Swiss watch!” he shared on Instagram.

Reflecting on the experience, he added: “It’s been flawless so far, and I’m super happy with the job the team has done to get it out so quick.

“It’s been interesting as a driver going from the old GB3 car to the new one, it’s definitely a step in the right direction for getting us drivers ready for higher formulas.

“It’s also been great to get used to some of the new features, the DRS in particular is really cool! I’m super excited for the next tests, it’s been a lot of fun and I can’t wait for more.”

As always we will be following along with Will’s journey, stay tuned for more updates as the season gets underway in April!

See the full 2025 calendar here https://www.gb-3.net/calendar

At iNREACH, we are a business communications provider; we understand the critical role that streamlined and efficient communication systems play in your business functions and how they contribute to success.

In this article, we’ll explore the essentials of business comms and highlight why they are indispensable for modern organisations.

WHAT ARE BUSINESS COMMS?

Business comms, or business communications, encompass all the tools and channels that your organisation uses to communicate and share information. This includes both internally and externally. Everything from emails, phone systems, mobile phones, instant messaging platforms, video conferencing tools and customer relationship management (CRM) systems.

Investing in effective business comms ensures your organisation is able to get the right information to the right people at the right time. Business comms play a vital role in building strong relationships with your clients, partners, and employees. They are an important part of your business, which is why it is essential that you understand and invest in the right elements.

If you have questions about business comms or are looking for a partner, then contact the team at iNREACH today. We can build a package for you with all of the elements you require.

WHAT ARE THE ESSENTIALS FOR BUSINESS COMMS?

To achieve seamless and effective communication, businesses must have a robust communication infrastructure in place. Here are the essentials for business comms that your organisation should consider:

1. Unified Communication Systems – A unified communications system is an investment for your entire business. It integrates multiple communication channels into a single platform. This includes voice, video, messaging, and email, allowing teams to collaborate effortlessly regardless of their location.

2. Cloud-Based Solutions – Cloud technology offers flexibility and scalability, making it a must-have for modern business comms. Cloud-based systems enable your employees to access communication tools from anywhere. This is essential for business comms if you are supporting remote working.

3. Collaboration Tools – Collaboration platforms, such as Microsoft Teams or Slack, facilitate real-time communication and teamwork. These tools allow for instant messaging, file sharing, and project management, streamlining workflows and boosting productivity. This is important for your internal communications and ensuring the flow of information.

4. Reliable Business Broadband – Fast and dependable internet connectivity is non-negotiable for effective business comms. Without reliable business broadband, video calls can lag, emails can be delayed, and overall productivity can suffer.

5. Business Mobiles – Business mobile packages are another essential when it comes to business comms. At iNREACH, we have partnered with some of the industry’s most reliable brands to ensure your mobile packages suit you, your employees and your customers.

6. Customer-Focused Communication Tools – of course, business comms is all about creating a better experience for your customers. Customer service tools, such as CRM systems and AI-powered chatbots, are essential for managing client interactions effectively. These tools help businesses provide personalised and timely responses, improving customer satisfaction.

7. Secure Communication Channels – Data security is an important part of business communications and isn’t always something people consider. As a business, you must ensure that your communication platforms offer robust encryption and compliance with data protection regulations to safeguard sensitive information.

WHY ARE BUSINESS COMMS IMPORTANT?

Business comms are such an important part of any organisation, and they cannot afford to be overlooked. They are the lifeblood of any organisation. Here’s why comms elements are so essential for your business:

1. Enhancing Collaboration Between Your Team and Customers – Strong communication systems are important for collaboration within your organisation. They enable teams to share ideas, feedback, and updates effortlessly. This is particularly important in hybrid or remote working environments.

2. Improving Efficiency Within Your Organisation – Streamlined business comms improve efficiency within your organisation as everyone is connected during the working day. This ensures that your employees have the tools and information they need to perform their tasks effectively.

3. Strengthening Customer Relationships – business comms ensure effective external communication with your customers and clients; this builds trust and loyalty. Whether it’s through timely email updates, professional phone support, or personalised interactions, strong business comms keep customers engaged and satisfied, which contributes to the success of your business.

4. Supporting Growth – All of our business comms elements are scalable. This means we can adapt our packages to suit your business’s size and alter them as your business grows.

BUSINESS COMMS FROM iNREACH

Business communications are an essential element of any successful organisation. When you choose to invest in business comms essentials with a reputable comms partner, your business can grow and strive towards success. Contact iNREACH today to discuss your organisation and find out how our comms packages can work for you.

Like most workplaces in the UK, we provide our team with optional work clothing. Last month, we launched our new jumpers for the team along with our new line of polo shirts – with a bit of a twist.

Our new jumpers are the standard black colour scheme, but, for our polo shirts, we have incorporated our various brand colours in a way we haven’t before. The team were offered a choice of colours

  • Blue for IT
  • Purple for Comms
  • Green for Print
  • Red for Group
  • And Black or White for those who prefer something a little less bold.

We’re sure you’ll agree that our new group uniform is looking great. Adding that pop of colour to the office is a perfect representation of our branding. And discussing the colour choices has also been a conversation topic amongst teams!

We recently received our 2024 summary and we are proud to announce that through our contributions to the charity we have enabled them to achieve the following during 2024.

6,305 trees planted

63 work days created for local communities

4.2 Hectares of land reforested

687.25 tonnes of CO2 will be absorbed by these trees in their lifetime

These trees have been planted in various countries worldwide.

ABOUT TREEAPP

Treeapp is one of the many charities with work with at iNREACH. Their mission is to combat deforestation and promote environmental sustainability by significantly increasing the number of trees planted worldwide. To reach their goals, they partner with various organisations and communities to restore forests, enhance biodiversity, and fight climate change.

Find out more about Treeapp and how you can get involved here. https://www.thetreeapp.org/

But what happens when your current provider no longer meets your expectations? What are the main reasons to switch IT provider?

In this insight, we’ll explore the key signs and reasons to switch IT provider. Finding the right IT provider is so important for the success of your business. If you are looking for a new IT Partner, contact iNREACH today, we can talk you through what you require and help build a custom package for you.

REASONS TO SWITCH IT PROVIDER

There are several reasons why you may be thinking about switching IT provider, here are some of the most frequent ones we come across.

1. Your Current Contract is Ending

The end of your IT service contract may be the key reason to switch IT provider.  Ask yourself whether the current support meets your business needs. If it doesn’t, this is a great opportunity to explore other options.

Switching providers at the end of your contract can also help you secure improved terms, such as competitive pricing, flexible agreements, or enhanced service level guarantees. Be sure to compare what your current provider offers with what others bring to the table.

2. Evolving IT Support Requirements

As time moves on and your business grows, there is a good chance your IT support also needs evolve. If your current provider isn’t keeping pace, then this is another of the reasons to switch IT provider. At iNREACH, we can support your IT department no matter the business size. We work with different size businesses all over the country.

3. Dissatisfaction with Current Services

It’s important to constantly carry out assessments of your current business partners and support providers. This way, you will always know if your current provider isn’t meeting your expectations, then you will know when it’s time to change.

Ask yourself the following in relation to your support provider:

  • Is the service good enough quality?
  • Is the cost what we expect for the service we are getting?
  • How are their response times?
  • Are they the experts they claim to be?

If you are not happy with the current service, then it’s time to take a look at alternative options. Just ensure that your next provider is well-equipped to meet your unique needs.

BENEFITS OF SWITCHING IT SERVICE PROVIDERS

If you are choosing the right time and reasons to switch IT provider, then this switch can bring your businesses so many benefits.

Leverage New Technologies – Different IT providers may specialise in different technologies. Switching providers can give you access to the different tools and technologies. A new provider can introduce innovative solutions and processes that your current partner may not offer.

Cost Efficiency – You may find that switching to a different IT provider is better for your budget. It could be that your IT department has grown so the support you require is minimal when compared to previously. Or you could be reducing the size of your internal team, and outsourcing your IT support is more cost-effective than full-time employees.

Industry Trends – it may feel safe to stick with an existing IT provider, however, switching may keep you more up-to-date with industry trends.

SWITCHING IT PROVIDERS TO iNREACH

Transitioning to a new IT provider can feel daunting, but it’s an opportunity to realign your IT strategy with your business goals and ensure you are getting the most out of the service you are offered.

Whether your contract is ending, or your needs have outgrown your current provider, iNREACH can make the transition seamless. We can help you identify any gaps in your current service and build a package in line with your future goals.

Take the first step today—contact us to learn more!

As it’s the beginning of a new year, we’ve been reflecting on what we believe the biggest office printing trends will be for 2025. Many of these are enhanced from 2024’s printing best practices.

TOP 5 OFFICE PRINTING TRENDS FOR 2025

Through 2024, there were several aspects of the office printing landscape that evolved rather drastically. We expect this to continue into 2025, with the following trends growing throughout the year:

  1. Cloud-Based Print Management: We have noticed the strong shift towards cloud-based infrastructure when it comes to office printing. This supports hybrid working and working remotely. With our Managed Print Services packages, your organisation and benefit from integrated cloud platforms to enable seamless printing from various locations.
  2. Mobile Printing Solutions: Mobile printing solutions is another trend which is growing increasingly popular. As with cloud-based print management, mobile printing solutions allow the user to print from remote locations whilst still enhancing print security.  
  3. Print Security: Security still remains a top priority for businesses. As hacking becomes more common, and electronic data grows, organisations face risks from data breaches and regulatory pressures. Print security can be enhanced using advanced security measures, including encrypted printing, secure authentication, and robust compliance features. Contact our team to discuss the print security features we can incorporate into your plan.  
  4. Sustainability and Environmental Focus: With an increasing number of organisations highlighting sustainability as a critical element for 2025, office printing becomes one of the areas that will be focused on. At iNREACH, we can provide you will a workflow plan to reduce printing as well as energy efficient devices and a recycling plan for ink and toner cartridges.  
  5. Paper-to-Digital Workflows: While the “paperless” office remains a myth, paper-to-digital transformation is accelerating. We can provide solutions that integrate scanning, workflow automation, and document management to bridge the gap between traditional printing and digital processes.​

OFFICE PRINT SUPPORT FROM iNREACH

The office printing trends that will shape 2025 follow along similar threads to what we have been experiencing in 2024. Most organisations will try to reduce their printing and focus more on digital solutions for both environmental and economic reasons.

If you are considering investing in a new print provider for 2025, contact the team at iNREACH today. we can build a custom print management package to suit your organisation’s size, industry and working structure.

We are excited to invite you to Hornetsecurity’s Virtual Roundtable to discuss 2025 Cybersecurity Trends and explore insights from analysing over 55 billion emails in 2024.

This is a fantastic opportunity to learn what to expect from the year ahead and fine tune your 2025 Plan to stay secure against cyberthreats.

Exclusive Expert Panel

We’re excited to welcome Jane Frankland, an International Cybersecurity Expert recently honoured with an MBE in the King’s New Year Honours List and a Black Hat Advisory Board Member for the Executive Summit. Joining her will be Dr. Yvonne Bernard, Hornetsecurity’s Chief Technology Officer. The discussion will be moderated by Romain Basset, our Head of Technology Strategy.

Details

🗓 Date: 29 January, 2025

🕗Time: 8 AM GMT

This refers to the planned shutdown of traditional copper-based phone lines and the transition to modern, digital communication networks.

As a business comms provider, we want to ensure that everyone understands what the Big Switch Off means for businesses. It is crucial to ensure you stay connected and competitive in a rapidly changing environment.

WHAT IS THE BIG SWITCH OFF?

The Big Switch Off marks the phasing out of the Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN). The end date for this switch-off was recently pushed back to December 2027 – but there is no better time to prepare than now! These legacy systems have powered traditional telephony for decades, but their technology is becoming outdated and costly to maintain.

In place of the PSTN and ISDN networks, businesses will need to adopt Voice over Internet Protocol (VoIP) and other digital alternatives that use broadband connections to deliver communication services.

WHY IS THE SWITCH OFF HAPPENING?

The PSTN / ISDN switch-off has been on the horizon for a long time now. There are several reasons why this is happening:

PSTN and ISDN uses Outdated Technology – Copper-based networks are no longer efficient or cost-effective to maintain, and they lack the flexibility of modern digital systems.

Increased Demand for Modern Solutions – Businesses today require scalable, feature-rich communication solutions that integrate seamlessly with digital workflows and remote working setups.

Environmental Sustainability – Digital networks are more energy-efficient and contribute to reducing the environmental impact of telecommunications infrastructure.

WHAT SHOULD YOUR BUSINESS DO TO PREPARE FOR THE BIG SWITCH OFF?

Preparing for the Big Switch Off is going to be so important for Businesses over the coming months. To help you prepare – you can use the following checklist:

  • Audit Your Current Systems – Evaluate your existing communication infrastructure. Identify areas that rely on PSTN/ISDN and determine their compatibility with digital solutions.
  • Upgrade Your Broadband – A reliable, high-speed internet connection is essential for VoIP and other digital services. Ensure your broadband can handle the demands of modern communication. We can help you when it comes to business broadband so contact us if this is something you require.
  • Choose the Right Provider – Select a trusted IT or telecom provider who can guide you through the transition. At iNREACH, we can help you identify the best solutions for your business needs and ensure a smooth migration.
  • Train Your Team – Familiarise your staff with the new systems to ensure they can leverage the features effectively and maintain productivity during the transition.

BENEFITS OF MAKING THE SWITCH SOON

The final switch date is not until 27th December 2027, however, it is never too early to prepare for something as big as this – especially if it is going to affect your business communication.

Here are some of the main benefits of preparing for the Big Switch Off:

Cost Savings: Lower operational costs compared to legacy systems.

Scalability: Easily add or remove users as your business grows.

Enhanced Features: Access to tools like call routing, video conferencing, and mobile integration.

Future-Ready: Position your business to adopt new technologies as they emerge.

PREPARING FOR THE BIG SWITCH OFF WITH iNREACH

The Big Switch Off is more than just a change in infrastructure—it’s an opportunity for businesses to modernise and gain a competitive edge. By transitioning to digital communication systems now, you can future-proof your business and unlock new efficiencies. Don’t wait until it’s too late.

Contact the team at iNREACH today to prepare your business for The Big Switch Off and discover how we can help you make the transition seamlessly.

Throughout 2024 the team at iNREACH competed in a monthly bowling league. This has been a great way to add an extra layer of fun to the team building throughout the year. A winter competition was held during the last quarter with knockout stages leaving 4 members of staff fighting for the title. 

The final game saw the winner steal the title with a margin of 38 points and picking up the cash prize. This has been the talk of the office and a great way for the team to have fun together.

Following the success of the 2024 championship, we will be kicking 2025 with another bowling competition, this time competing in teams for added team building and friendly competition. Keep an eye out for the results.

As the year draws to a close, we’re reflecting on everything that 2024 has brought us and all that 2025 has to offer.

With the advancements in various areas of technology, 2024 has been a busy year and it doesn’t look like anything will slow down in 2025.

We would like to thank all of our clients, suppliers, partners and employees for a fantastic year in business. We are lucky to work with some of the biggest brands in our field and we look forward to these relationships developing further in the new year.

We’re working on limited hours over the Christmas holidays, see when we’re open here.

We wish you and your families a fantastic Christmas period and best wishes for the year ahead – see you in 2025!

At iNREACH, we have been sponsoring Will Macintyre in his racing journey for several seasons. We are pleased to announce his plans for the 2025 racing season.

WILL’S RETURN TO ELITE MOTORSPORT

Will Macintyre will rejoin Elite Motorsport for the 2025 season to compete in his second GB3 Championship.

The 17-year-old BRDC Rising Star concluded the 2024 GB3 Championship in fifth place, showcasing an impressive performance in his second full season in single-seaters and his first season in the GB3 Championship.

Macintyre first raced with Elite Motorsport in the 2021 Ginetta Junior Winter Series. He claimed second place overall and the top Rookie title in the 2022 Ginetta Junior Championship, securing six overall race wins and 18 Rookie victories across the 25-race season. His single-seater debut came later that year during the final round of the GB4 Championship, where he achieved two runner-up finishes.

MORE ABOUT WILL AND HIS RACING HISTORY

Will’s motorsport journey began in karting in 2017. He made history as the only British driver to win the Italian Championship title in the 60 Mini category in 2019. He also claimed the IAME Nations Cup Championship, became Vice Champion in the WSK Euro Series, and placed third in the Rotax Max Challenge International Trophy and the IAME Winter Cup in 2021.

At iNREACH, we have followed his journey and sponsored him through his trails. We are proud of the driver he has become and look forward to supporting him in the upcoming season.

See the calendar of events here and watch out for updates from iNREACH – we’ll be sharing his journey every step of the way.

At iNREACH, part of our IT service offering includes creating and providing cyber security for businesses of all sizes. As technology evolves, there are several reasons why you should be looking at professional organisations for your cybersecurity in 2025.

TOP CYBERSECURITY TRENDS TO EXPECT IN 2025

Based on what we have learned during our time in the industry and the advancements in technology in particular areas, we have put together some predicted trends in cybersecurity in 2025.

1. Rise in AI-Driven Cyber Threats

There have been huge advancements in AI during 2024, with accessible tools becoming more available to everyone. Unfortunately, this means that cybercriminals are leveraging artificial intelligence to automate attacks, making them more frequent and difficult to detect. This has to be taken into consideration when planning your cyber security in 2025.

The expertise required to manage and implement a cybersecurity solution to withstand the threat of AI is both complex and highly specialised. By working with iNREACH on your cybersecurity, you can rest assured that you will be protected against attacks.

2. Increased Focus on Zero Trust Architecture

Zero Trust is a model requiring continuous verification regardless of the user’s location. This is a model that has been gaining traction throughout 2024 that we believe will continue to grow into 2025 to enhance security.

With hybrid working and cloud adoption, implementing Zero Trust has become crucial. This can be challenging, as it often requires a complete overhaul of existing infrastructure.

3. Regulatory Compliance Requirements

With new data privacy regulations cropping up globally, compliance has become critical for businesses across sectors. At iNREACH, we specialise in compliance can help you stay current with every changing regulations and avoiding costly fines whilst safeguarding customer data and retaining trust.

4. Ransomware-as-a-Service (RaaS)

Ransomware attacks are predicted to become even more accessible to cybercriminals through RaaS platforms. This unfortunately allows non-technical attackers to deploy ransomware campaigns. To protect your business, you must adopt a proactive approach and ensure you implement rigorous backup, response, and recovery plans. This is something our IT team at iNREACH can help you with so contact us today to discuss cybersecurity in 2025.

WORKING WITH iNREACH FOR CYBERSECURITY IN 2025

Given the scale and speed of the developments in technology in the past 12 months, and the predicted developments for 2025, relying solely on an in-house team may limit your organisation’s ability to stay protected.

When you choose to work with iNREACH for your cybersecurity in 2025, you will be providing your business with the following:

Specialised Expertise – Our cybersecurity consultants bring specialist knowledge across areas like threat intelligence, AI, regulatory compliance, and incident response. Your business’s security can benefit from this breadth of expertise and stay ahead of critical cyber threats.

Cost-Effective Solutions – Building an in-house cybersecurity team is not only expensive but also time-consuming due to the current talent shortage. When you work with iNREACH, we can offer a cost-effective alternative, allowing you to pay for only the service you need.

Save Time and Resources– Outsourcing cybersecurity enables your in-house teams to focus on core business functions rather than diverting precious resources to cybersecurity tasks.

Support and Monitoring – When you with iNREACH on your cybersecurity, we can provide support and monitoring when you need it most.

PREPARING FOR CYBERSECURITY IN 2025

Now is the time to prepare you cybersecurity for 2025. By partnering with iNREACH, your business can stay ahead of emerging threats while focusing on growth and resilience. Contact us to speak with our specialists and start join the strategic path today.

In partnership with Treeapp, we’ve been working to make a tangible impact on our environment and communities, helping our clients and ourselves meet sustainability targets. While our efforts span across the UK and around the world, this month, we took a significant step closer to home.

Together with Treeapp and a local land owner who is reforesting parts of his land to create more space for plants and wildlife to flourish, members of our team and partners rolled up their sleeves to plant over 300 trees. This wasn’t just about numbers; it was about nurturing a diverse and thriving ecosystem. The planting effort included a mix of native trees and fruit trees, ensuring benefits for the environment while contributing to the local community’s long-term agricultural resilience.

This hands-on initiative exemplifies the synergy between our commitment to environmental stewardship and community engagement. By combining the expertise of Treeapp with the enthusiasm of our team, we’re not only offsetting carbon but also cultivating connections – with nature and one another.

Each tree planted represents a step toward a greener future. For us, it’s not just about offsetting emissions; it’s about fostering a mindset of responsibility and regeneration. Whether it’s enabling a cleaner planet for future generations or empowering local farms to thrive sustainably, this project highlights what’s possible when businesses, communities, and organisations unite for a common goal.

As we continue to expand our sustainability efforts globally, this milestone serves as a reminder that local action has global implications. Together, we’re proving that small steps – like planting a single tree – can grow into a forest of positive change.

Here’s to a greener future, one tree at a time.

Learn more about our partnership with Treeapp

It’s easy to overlook signs your business needs a managed print service.

At iNREACH, we work with many businesses across various industries in the UK to implement a Managed Print Service (MPS). Our Managed Print Service is a tailored solution to all your printing problems. Through our MPS, you can streamline your print operations, reduce your printing costs, and free up valuable internal resources.

If you are considering investing in a Managed Print Service for your business, contact the iNREACH team today. We can discuss our contract options and build a solution for you.

SIGNS YOUR BUSINESS NEEDS A MANAGED PRING SERVICE

Print may be an area of your business that you have been managing internally. It can be difficult to know when the right time is to seek advice, start outsourcing your printing solutions, and invest in a managed print service.

Here are some key signs that indicate your business could benefit from an MPS.

1. You are Experiencing Escalating Printing Costs

One of the clearest indicators that a business needs a Managed Print Service is increasing printing expenses. These costs can include toner and paper, printer maintenance, and frequent repairs or replacements. Without proper management, these expenditures can quickly add up, often becoming a hidden drain on budgets.

As part of our Managed Print Service, we conduct a thorough assessment of your current print infrastructure to identify unnecessary expenses and opportunities for cost savings. We can often reduce print costs significantly, giving you more budget to allocate to other critical areas of your business.

2. You are Facing Frequent Printer Downtime or Maintenance Issues

Printer downtime not only hinders productivity but also places a burden on your IT team. If your staff frequently face printer malfunctions or paper jams, your business would benefit from using an MPS. By outsourcing and investing in a Managed Print Service to iNREACH, you ensure that our experienced technicians are readily available to monitor, maintain, and troubleshoot your print equipment.

We can implement proactive maintenance schedules and real-time monitoring, this can prevent issues before they arise.

3. You are Struggling to Ensure  Print Security

In our experience within the industry, we have noticed that security risks associated with printing are often underestimated. Confidential documents left on printers or accessed by unauthorised personnel can lead to data breaches, particularly in industries where information security and GDPR are vital.

 Our Managed Print Service provides secure print solutions, including user authentication, encryption, and secure release printing. This prevents unauthorised access and offers peace of mind that your company’s sensitive information is protected.

4. You’ve Noticed Your Print Management and Workflow is Becoming Inefficient

As your business grows and as technology develops, in-house print management can become time-consuming and complex. This is especially true for businesses with multiple offices or departments that may share a printer or printing system.

If your team spends considerable time handling supply orders, configuring printers, or managing print workflows, contact the iNREACH team. We can develop a support plant to manage these issues and bring your efficiency back to where it needs to be.

5. You have Limited IT Resources

For many growing organisations, IT teams are already stretched thin, managing core technology and supporting digital transformation.

Our Managed Print Service can act as an extension of your IT team. We handle all print-related tasks, allowing your internal IT team to concentrate on high-priority projects.

WHY CHOOSE iNREACH FOR YOUR MANAGED PRINT SERVICE?

Our Managed Print Service provides far more than just printer maintenance. It’s a strategic partnership that can save your business money, improve your productivity, and strengthen your document security.

If you’re noticing some signs your business needs a managed print service, contact us today. No matter what industry your business operates in, we’re confident that our Managed Print Services can revolutionise and modernise your printing processes.

Contact our team today to discuss your business. Our experts are ready to create a custom solution to meet your requirements.

And why should all businesses have a one in place? At iNREACH, we specialise in comms for businesses of all sizes within the UK.

A unified communications system, or UCaaS is a term which refers to a hosting platform used to integrate various communication methods within a business. With technology advancements today, there are so many different types of communication devices and software, UCaaS are bigger than they have been ever before.  

By using a unified communication system, your organisation can bring together all communication forms into one user interface which is hosted on a cloud.

FEATURES OF A UNIFIED COMMUNICATION SYSTEM

There are several different communication features and types that can be integrated into a unified communication system. When you work with iNREACH, we can provide the following.

Voice and Video Calls – whether you’re using a mobile or a landline, voice and video calls can all be accessed through the UCaaS.

Instant Messaging and Chat Tools – instant messaging for workplaces took off during lockdown when people were working remotely but needed to be able to communicate efficiently. This continues today and instant messaging tools have grown over the past few years.

File Sharing System – cloud-based file sharing systems are great for collaboration between employees. They ensure the most up-to-date files are available for various employees to reach easily.

INVESTING IN UNIFIED COMMUNICATION SYSTEMS

There are several reasons why your organisation should think about investing in a unified communication system. The main reason organisations choose to go down this route is because if the way it can streamline processes and improve communication.

As the world of business communication evolves, now is the time to invest in systems that talk to each other. This will not only save you time but also ensure you are meeting company requirements and keeping your communications in line with company policy.

UNIFIED COMMUNICATION SYSTEMS FROM iNREACH

At iNREACH, we provide various communication tools for businesses. If you are looking for a communications partner to work with your business, then contact our team today, we can provide the support you need using the software packages that best suit your business.

As we move closer to the end of the year, we thought it would be useful to share our Christmas opening times in advance.

Our operational times over the Christmas period are as follows:

Tuesday 24th December – Open until 3pm

Wednesday 25th December – Closed

Thursday 26th December – Closed

Friday 27th December – Open 10am to 3pm

Monday 30th December – Open 10am to 3pm

Tuesday 31st December – Open 10am to 3pm

Wednesday 1st January – Closed

Thursday 2nd January (onwards) open as normal

If you require support during the days we are closed, please email us enquiries@inreachgroup.co.uk and we will get back to you as soon as possible.

We wish everyone a Merry Christmas and best wishes for 2025

It involves aligning all technology with the company’s overall long-term objectives.

At iNREACH, we help our clients build a tailored IT strategy. We’re based in Milton Keynes but work with organisations across the country, so if you’re looking for an IT partner, contact us today.

WHY IS AN IT STRATEGY IMPORTANT?

An IT strategy ensures that any business technology investments help to drive value and support the growth of the business. Without one, it can be difficult to assess the contribution of IT to the business and make an argument for further investment in the future.

HOW TO CREATE AN IT STRATEGY: A STEP-BY-STEP GUIDE

If you choose to partner with iNREACH, we work with you to help create your IT strategy and make sure it has your business goals at heart.

Here is our step-by-step guide on how to create an IT strategy for business.

1. Understand Your Overall Business Objectives

We start by understanding the overall business objectives and strategy and identifying what the main drivers are for success. We then start to think about where IT can help to contribute to these goals and also where it might currently be failing.

2. Assess the Current IT Equipment and Infrastructure

During this time, we evaluate the existing systems and conduct an audit of the current IT infrastructure, software, and processes. Whilst we do this we are also analysing IT Performance and looking into the performance of existing IT resources. We then go on to build a technology landscape and consider the external technology landscape, and think about what else is available that might help the business achieve their goals.

3. Define Key IT Objectives

We then use all the information we have collected to define what IT aims to achieve within the business. Depending on the type of business and the areas they operate in, this might be specifically focusing on innovation, scalability, security, or various types of transformation.

While discussing objectives, we also help you set SMART goals and ensure you have a plan to meet the requirements.

4. Budget Review

Now that we know what your business objectives are and how IT can be incorporated, we discuss your budget and understand what equipment and service level suits your organisation.

We understand that budget can be tight, so we try to work towards a plan together with our clients.

5. Risk Management and Security

As with any business planning strategy, we carry out a full risk assessment and security plan for you. This will also incorporate a cyber security plan, which is more important than ever before.

Depending on the size of your business and the industry you work in, your risk management may need to be more thorough. If you handle a lot of personal data, then we need to ensure this is highly secure.

6. Implement Your IT Strategy

Now that all of the elements have been considered, it’s time to implement your IT plan. This will involve providing and connecting all IT devices and systems and ensuring everything is working as it should.

Our ongoing IT support packages mean that you can contact our team for advice and support whenever you need to.

7. Monitor, Review, and Adjust Your Strategy

The final stage in creating an IT strategy is to monitor, review and adjust where appropriate. At the end of each term with us, we review your IT performance and suggest where alterations could be made so that you receive the best solutions and support.

CREATE AN IT STRATEGY WITH iNREACH

At iNREACH, we work closely with our clients when creating an IT strategy. To guarantee success, we want to gather as much data and information as possible to build a strategy unique to your business.

To work with an experienced business IT provider – contact our team today.

Often when we work with our clients, they ask us about the benefits of leasing a printer and if this is a better option than buying one outright. We offer printers for both purchasing and leasing so we can give you a full run down of which is better for business.

In an office environment, there are several factors that can contribute to which route you go down. This could be the size of your business, your budget, and your specific printing requirements and needs.

LEASING A PRINTER IN AN OFFICE ENVIRONMENT

Because we have experience with working with a variety of business sizes, we can show you the benefits of leasing a multi-functional printer.

Here are the advantages of leasing a printer to help you decide. If you would rather talk to one of our representatives to discuss your specific situation, please contact us today.

Leasing a printer is something we would always recommend. Businesses sometimes go straight for purchasing without considering the benefits of leasing a printer.

ADVANTAGES

These are some of the advantages of leasing a printer

Lower Upfront Costs: Leasing a printer requires a much smaller initial investment. This may be the main reason for leasing if you are a small or growing business.

Choose the Equipment You Need: Select the equipment that is most beneficial to you, not what you think you can afford at the time.

Tax Deductibility: Currently, finances for businesses are being pinched so anywhere you can save finances is worth considering.

Upgrade Your Machines: Leasing a printer often allows you to upgrade to newer models more frequently.

Maintenance and Service Included: Many lease agreements include maintenance and repairs as part of the package. This can lower your costs for any issues you may have with your printing device.

Make Budgeting Easier: Because you have a steady leasing agreement and cost, your business budget is easier to predict and manage.

IN SUMMARY

When it comes to buying or leasing a printing device, it depends on various elements of your business. At iNREACH we have found that most of our customers have a better experience if they lease a printer.

When you lease a printer from iNREACH, you have access to our support team. We can help you with any printing issues and offer you a service plan so we can check on your device regularly. If you still have questions after reading the above, contact iNREACH today. Our team of print specialists can give you expert advice and help you make the right decision for your organisation

TYPES OF COMMUNICATION TOOLS IN THE WORKPLACE

Workplace communication tools are essential for improving collaboration, efficiency, and productivity. There are several different types of tools which can facilitate a range of communication types.

Here are some examples of communication tools in the workplace

1. Telephone Systems

Traditional telephone systems are the most obvious and well-used communication tool within the workplace and in day-to-day life. There is a big change on the horizon for telephone systems that you may be aware of – the ISDN/PTSN switch-off. If you are using old-fashioned telephone systems, now is the time to switch to a VoIP system to ensure everything continues to work after the switch-off date.

At iNREACH, we have developed a cloud-based communication system called iNTALK. Call us today to discuss how this can be implemented in your business.

2. Mobile Phones

Mobile phones are an integral communication method for personal and business use. They are so popular these days that everyone is expected to have one. They are perfect for phone calls, messaging, emails, video calls, file sharing and everything in between.

Many businesses offer business mobiles to their employees so that they can keep their work and personal lives separate. At iNREACH, business mobile phone packages are part of our service offering. If you are looking for the best business mobile deals, contact us today.

3. Instant Messaging Tools

Instant messaging tools are becoming more popular within office environments. They are a great way to send a quick, informal message to a colleague. Less informal than an email and less disruptive than a phone call. As the world becomes more digital, instant messaging tools are becoming more popular than ever before. The rise in the number of people working from home has also meant that these tools are being implemented in more organisations.

As part of our comms packages, we can include different instant messaging tools depending on your preference. Let us know what your business requires and we can find a solution for you.

4. Email Platforms

Email platforms have been around for years and are a staple communication tool in almost every business as well as for personal use. They are the perfect tool for formal communications with customers and clients used in B2B as well as B2C environments. They are also used as a marketing tool as you can reach existing customers and subscribers at the click of a button.

5. Video Conferencing Tools

Video conferencing tools have been around for years but became really popular during lockdown when working from home became compulsory. They are a great way to connect with colleagues, clients, and customers, and you save time when travelling.

COMMS SERVICES FROM iNREACH

At iNREACH, our Comms service packages can include elements such as:

  • Telephone systems
  • Mobile phones
  • Broadband
  • Hardware
  • Support packages

If you’re looking for a comms partner for your business, then contact iNREACH today.

Over a year ago, we partnered with Treeapp and committed to planting trees as we close business deals.

This year, we have gone one step further and have invested in an exclusive tree planting site.

Our exclusive tree planting site is in Little Horwood. It is being developed to extend the woodland area and create a larger environment for the wildlife. On 20th November members of the iNREACH team will be joined by Treeapp representatives to plant the trees onsite. The site is very sizable and we hope to plant over 300 trees, increasing the habitat for many different species of creatures. 

Make sure you’re following us on social media and keep an eye out for updates on the day.

We work with businesses all over the UK to help them create a disaster recovery plan to minimise downtime and ensure business continues as usual.  

WHAT IS MEANT BY BUSINESS CONTINUITY?

Business Continuity is the ability of a business to function during and after a disaster or significant disruption.

We all know the importance of being able to deliver services for our clients even in difficult times. In today’s fast-paced, interconnected world, clients and customers will expect your business to maintain operations regardless of the circumstances.

If your business does not have a continuity plan, you could suffer from revenue loss, damage to brand reputation, customer dissatisfaction, or even regulatory penalties. So, whether it’s a natural disaster or an attack, you need to have a contingency plan in place to ensure business continuity.

If you are looking for an IT partner to help you with your disaster recovery plan, contact iNREACH today.

THE IMPORTANCE OF BUSINESS CONTINUITY

Because we work with clients in various industries, we know firsthand why business continuity is so important. Here are our top reasons why your organisation should invest in a business continuity plan.

  1. Minimise Financial Loss: Any interruptions in business can lead to substantial revenue loss. Business continuity ensures you can minimise downtime and stay functional for your customers and clients.
  2. Protects Brand Reputation: Protects your brand reputation by ensuring no service disruption. A business continuity plan is the best way to go about this.
  3. Regulatory Compliance: In certain industries, such as healthcare, finance, and utilities, businesses are required by law to have a business continuity plan should a disaster occur. Failure to comply can result in fines and legal issues.
  4. Reduce Disruptions: By having a disaster recovery and business continuity plan, your organisation can prevent chaos and confusion during any disruption. Employees will know their roles, and processes will be in place to keep operations running and keep your clients happy.
  5. Prepare for the Unexpected: Disasters can happen without warning. Continuity planning prepares your business to handle these unexpected events, recover quickly and minimise downtime.

DISASTER RECOVERY AND BUSINESS CONTINUITY PLANNING FROM iNREACH

If your organisation doesn’t currently have either a disaster recovery plan or a business continuity plan, then you need to act now. Get in touch with iNREACH, and we will work with you to build a plan tailored to your business.

If you are considering investing in mobile cloud printing and are looking for a partner, contact iNREACH today.

WHAT IS MOBILE CLOUD PRINTING?

Mobile cloud printing is a popular business tool. It allows your users to print files from their mobile devices, such as smartphones or tablets. Instead of relying on traditional drivers or network setups, mobile cloud printing sends the print job to a cloud server, which is connected to the printer.

HOW DOES MOBILE CLOUD PRINTING WORK?

Here’s a step-by-step process of how mobile cloud printing works in businesses.

  1. Job Sent to Cloud: Files for print are sent to the cloud from the mobile device.
  2. Cloud Sends to Printer: The cloud then communicates with a printer connected to the network. This could be in a different physical location from the user such as the office if the user is working remotely.
  3. Authentication: Authentication is usually required to ensure only authorised personnel can access the documents.

If you have more questions about mobile cloud printing or want more information, please contact us.

TOP 5 BENEFITS OF MOBILE CLOUD PRINTING FOR BUSINESSES:

There are several benefits of mobile cloud printing for businesses. As the world moves forward into a more technologically minded place, services such as mobile printing will be expected by clients and customers.

1. Flexibility for Employees and Employers

With mobile cloud printing, employees can print documents from any location, whether they are in the office or working remotely. This is great for productivity, as they are not tied to a specific workstation or location to be able to successfully print files.

2. Effective and Successful Collaboration

By using mobile cloud printing, your employees can easily share and print files from your business cloud storage services. There is no need for them to be on-site to be able to work together and collaborate.

3. Enhanced Security and Access Control

Our mobile cloud printing services also include features like user authentication, encrypted data transfer, and secure release printing. This is particularly useful for handling sensitive data.

4. Easy, Simplified Management

A centralised control of printers via a cloud platform provides easy and simplified management for your team. This can also help with software updates as they can all take place remotely.

5. Scalability

If your business is likely to grow quickly, then mobile cloud printing solutions are the perfect service for you. The solution can grow as your business does, and adding new devices is simple.

MOBILE CLOUD PRINTING FROM iNREACH

In summary, mobile cloud printing is a useful solution for businesses with several benefits.

If you would like further information on our mobile cloud printing services, contact our team today.

Well done, Will! This is an amazing achievement for his first season with GB3 – we are excited to see what the future holds.

THE GB3 2024 SEASON OVERVIEW

If you have been keeping up-to-date with our posts, you will know that this season has been some-what of a bumpy road for Will. He started off the season extremely strong, but the latter half was more challenging, he fell into 4th position earlier in the season and stayed there until the final race weekend.

The final race weekend at Brands Hatch was not as successful as Will had hoped and he finished in position 5 overall, as he was overtaken by McKenzy Cresswell from Elite Motorsport. His team Hitech Pulse-Eight finished in second position overall – this is a fantastic result for the team.  

Louis Sharp has been the front runner of the competition for most of the season and finished in first position. Louis has been a great competitor and we wish him well for the future and his career in Motorsport.

A NOTE FROM WILL

You may follow Will on Instagram, earlier this week he posted

“I would like to say a huge thank you to @hitechgp for never giving up on me. We went through some rough times together but I’m proud of our achievements. Thank you to
@matthew.precious for being a great engineer and @_.txler for being faultless on the spanner’s.

Thank you to
@tymek.kucharczyk and @gerrard_xie_official
you two are some amazing teammates and both your futures are looking very bright.

Congrats to 
@louissharp11 for the championship a wagon driver and true friend you are mate.

Also Thanks to iNREACH group, without whom none of this would be possible. Finally thank you to family and friends who’ve supported me through the highs and lows of this year

and of course 
@jakobebrey 

It’s been emotional

We would like to wish Will continued support as he continues his racing journey. We will be sharing more news about what he is up to, so watch this space!

Since 2017/2018 when GDPR become stricter, there have been increased rules and regulation about the safe storage and management of data. Not many people know that this has also impacted telecommunications.

In today’s world, which is busy and full of data, it is crucial to master the art of GDPR, not only for the protection of your company but also of the clients, customers, and employees for whom you store data.

At iNREACH, we provide telecom services to our clients all over the UK. We can get you the best deals on hardware and the best contracts to suit your business needs.

WHAT IS GDPR COMPLIANCE IN TELECOMS?

A common question regarding GDPR compliance in telecoms is the legality of recording phone calls without consent. Doing so would likely constitute a breach of data protection and privacy laws, leading to serious and undesirable consequences. The same rules apply to recordings of video meetings, as all forms of calls are covered under client confidentiality requirements.

Although the UK is no longer part of the EU, the updated GDPR regulations for 2023 ensure that the rules around recording phone calls or meetings remain effectively the same. This alignment guarantees a smooth transition post-Brexit while maintaining strong data protection standards.

HOW TO ENSURE YOUR TELECOMS RECORDINGS REMAIN COMPLIANT

There are several steps you can take to ensure GDPR compliance in telecoms and recording conversations.

Obtaining consent

Most businesses now include an automated message or will begin with the operator informing customers that calls may be recorded. When selecting information to retain, make sure you only store data with a clear, legitimate purpose that aligns with GDPR requirements. It’s essential to incorporate privacy policies throughout every step of the process.

Secure storage

To securely store information, ensure your employees are informed of best practices and you implement security measures to prevent data breaches. It’s wise to prepare for potential issues with a well-defined incident response plan, enabling quick and effective action if needed.

Right to be forgotten

Under GDPR, individuals have the right to request the deletion of their data, this includes the deletion of call recordings.

WHAT ARE THE CONSEQUENCES OF NON-COMPLIANCE IN TELECOMS

As with any GDPR medium, failure to adhere to the regulations can lead to fines, legal actions, and investigations by authorities. As with any legal issues raised against your company, this can severely damage your reputation, which can then lead to loss of consumer trust.

This season has been a competitive one for Will. He has given some really consistent performances which have put him in contention during the final rounds. He secured wins at notable circuits – Oulton Park, Silverstone, and Spa Francorchamps, keeping him in the top four of the driver standings as the season is heading toward its conclusion.

Throughout the year, Macintyre consistently fought for podium finishes and delivered under pressure, particularly at Donington, where he secured third place after a strong race. ​

We wish Will all the luck in the world as he heads towards his final racing weekend this weekend at Brands Hatch.

For more information on the event – take a look here

Earlier this year, we welcomed a new member to our team. Maria has joined us as our Business Development Manager for Mobile Business Solutions.

This is a newly developed role within iNREACH, which will benefit us and our customers.  

WHAT DOES MARIA’S ROLE INVOLVE?

There are three main reasons for us requiring a Business Development Manager for Mobile Business Solutions.

  1. To Provide Better Service to Our Existing Mobile Customers – Maria has been contacting all our existing customers to ensure they are happy with the service they are receiving and to give them more information on opportunities for their contracts. If you haven’t heard from Maria yet, she will be in touch very soon.
  2. To Inform Existing Customers in Other Areas About Our Mobile Business Solutions – Many of our Print or IT customers aren’t always aware of the comms services we can provide. Maria will also be speaking to our existing customers in other areas of our business to inform them about what we can offer.
  3. To Reach Out To New Prospective Customers – Finally, Maria will be looking to grow our Business Mobile Solutions clientele by reaching out to new prospects.

HOW A BUSINESS DEVELOPMENT MANAGER FOR MOBILE SOLUTIONS CAN BENEFIT iNREACH AND OUR CLIENTS

This dedicated job role is great for iNREACH as it provides us with additional resources to invest directly into the Mobile Communications side of our service offering.

It is also great for our clients to have a dedicated account manager to enhance the service we can deliver. Maria can help our clients ensure they are getting the most cost-effective mobile solutions for their business. All of our customers will receive regular touch points from Maria to ensure they are receiving the best deals and devices for their particular needs.

ABOUT MARIA

Maria has been working with us since the beginning of August and has settled into the team well. In her previous role, she worked as a customer adviser for one of the major mobile network companies before being promoted to assistant manager. She knows everything about mobile business deals, including mobile specifications, data usage, and business contracts.

In her spare time, Maria loves watching Grey’s Anatomy, listening to Indie music, and getting involved in Am Dram. Her lifelong goal is to move to Australia, where she holidayed in her teens and loved the culture and country!

When we asked Maria how she was getting on with her new role at iNREACH, she said, “It’s a really lovely place to work, and I have settled in well. Everyone on the team has been brilliant and welcoming. It’s great talking to the customers and touching base with everyone to see how we can further improve their services.”

BUSINESS MOBILE SOLUTIONS FROM iNREACH

If you are an existing customer, you can expect to hear from Maria soon. If you’re not a customer, and you would like more information on our Business Mobile Solutions, contact us today and ask to speak to Maria. She can help you get the best mobile deals.

An IT audit is a comprehensive analysis of an organisation’s information technology infrastructure. This includes everything from hardware, software, policies, and operations.

At iNREACH, one of our core services is to provide IT support for our clients. As part of our IT support, we provide IT audits.

WHAT IS AN IT AUDIT?

The primary purpose of an IT audit is to assess the effectiveness and efficiency of the IT elements of a business. When we conduct our IT audits for our clients, we ensure data security and verify compliance with relevant regulations and standards.

IT audits also cover areas such as

  • network security
  • data protection
  • software applications
  • disaster recovery procedures.

One of the important aspects of an IT audit is that it identifies vulnerabilities, inefficiencies, and risks that could impact the organisation’s ability to operate securely and efficiently.

WORKING WITH iNREACH FOR YOUR IT AUDIT

Working with an IT partner such as iNREACH for your audit is important because it your businesses gains access to specialised expertise and an objective perspective. IT partners have the knowledge and experience to identify potential issues that internal teams might overlook.

We can also ensure best practices are implemented for your organisation. Our team can recommend solutions and provide options for you.

We have found that collaborating with a third party often brings a fresh, unbiased view to the IT audit process, enhancing the credibility and accuracy of the findings.

WHAT DOES AN IT AUDIT INVOLVE?

There are several elements to our IT auditing process.

  • Define Scope and Objectives: when we begin working with a new client, we first take some time to understand their objectives so we are all on the same page.
  • Identify and Evaluate Resources: We consider what the client has in terms of internal resources and how these can best be utilised.
  • Develop Recommendations: Now that we know the objectives and the equipment we have at our disposal, we can provide recommendations for processes and devices.
  • Discuss Action Plans: We then take some time to discuss our findings and recommend the best way to move forward.
  • Monitor Implementation: We help you to implement any changes. If you are purchasing equipment, we can make sure it is connected properly and integrated into your business.
  • Re-Audit if Necessary: We schedule follow-up audits at regular intervals to ensure you stay up-to-date and efficient.

ARE THERE ANY RISKS FOR NOT HAVING AN UP-TO-DATE IT AUDIT?

In the digital age we live in, where there are risks of hacking and online attacks, not conducting an IT audit can expose a business to several significant risks:

  1. Security Vulnerabilities
  2. Compliance Issues
  3. Operational Disruptions
  4. Inefficient Use of Resources
  5. Lack of Strategic Insight
  6. Damage to Reputation

Make sure you are working with an experienced partner to carry out a thorough IT audit suitable for your business size and targets. If you want to find out further information about IT audits, please contact the team at iNREACH today.

Last weekend at Donington, Will Macintyre delivered a solid performance, showcasing his consistency and competitive edge. Despite challenging track conditions and intense competition, securing crucial points helped to keep him in contention for the GB3 Championship title.

View the results here: https://www.gb-3.net/results

As we approach the final race weekend of the 2024 GB3 Championship, all eyes are on Will Macintyre as he enters the season finale at Brands Hatch GP on September 28-29. Macintyre currently holds a strong position in the championship standings. With the pressure mounting and the title on the line, next weekend promises to be a thrilling showdown.

Hitech Pulse-Eight, Macintyre’s team, is also locked in an intense battle in the team standings, currently sitting at 813 points, just 7 points behind Rodin Motorsport. This tight margin means every point at Brands Hatch will count as the teams go head-to-head in the fight for the 2024 team title.

View the team standings here: https://www.gb-3.net/standings/teams

Will’s performance throughout the season has been nothing short of impressive, consistently pushing for podium finishes and maintaining steady form. As he heads into Brands Hatch, one of the most iconic and challenging circuits in the UK, Macintyre is focused on delivering a standout performance that could secure his place at the top of the standings.

Stay tuned for what promises to be an unforgettable weekend!

As a print solutions provider for many of our clients, we are often asked how to reduce printing costs in the office.

WHY IS IT IMPORTANT TO REDUCE PRINTING COSTS IN THE OFFICE?

There are two main reasons for wanting to reduce printing costs in the office. The first is obvious – to decrease spending. Organisations can increase their profit margin by reducing printing costs and making their business more successful!

The second is to reduce their carbon footprint. By spending less money on printing, organisations will turn to other alternatives, such as digital communication or reduced ink usage – both of these are more environmentally friendly.

REDUCING PRINTING COSTS IN THE WORKPLACE

Here are some effective ways to achieve this:

1. Implement a Print Management Solution – Your organisation can track and monitor printing operations by implementing a Managed Print Solutions. You can see who is printing and how much. This can help you identify areas where printing can be reduced. Managed Print Solutions is a service we offer at iNREACH. This is one of the most effective solutions to implement when you embark on your journey to reducing printing costs in the office.

2. Encourage Digital Alternatives As technology grows and advances, there are several digital alternatives for reducing printing costs. Using different forms of communication, such as email and cloud storage solutions, is a great place to start. We can also help with these areas as we specialise in business comms and IT. You can also sign documents digitally, meaning you don’t even have to print for signing.  

3. Switch to Energy-Efficient Printers When was your printing device last updated? Newer machines are more energy efficient, which, over time, can optimise printing costs. You can also invest in a multi-purpose printing device to reduce maintenance costs. If you are thinking about upgrading your machines, talk to our team today. We can help you find the perfect solution for you.

4. Employee Training and Awareness – You can drastically reduce your printing simply by educating and encouraging your employees. Training or awareness sessions are great for getting people involved.

5. Regular Maintenance and Repairs – Ensuring your printing devices are up-to-date with their maintenance and have the correct software installed is another way printing costs can be reduced in the office. Regularly servicing printers can help avoid breakdowns and maintain efficiency, preventing costly emergency repairs and downtime.

REDUCING PRINTING COSTS WITH iNREACH

When you choose to work with iNREACH as your managed print solutions adviser, we can help and encourage you to implement a combination of these strategies to significantly reduce in-house printing costs. Contact our team today to discuss your options.

Will Macintyre will be racing this weekend at Donington Park with the GB3 Championship.

If you have been following our recent updates, you will know that we are an official sponsor of Will Macintyre’s racing journey.

ABOUT THE WEEKEND

Qualifying and Race 1 will occur on Saturday 7th, September, Race 2 and Race 3 will occur on Sunday 8th. If you want to purchase tickets for the race weekend, you can do so here https://www.donington-park.co.uk/2024/september/british-gt

ABOUT WILL AND HIS 2024 SEASON

This season has had its ups and downs for Will. He is currently fourth in the driver standings with 290 points, while his team, HiTech Pulse-Eight, is in first position.

We wish him luck for this weekend! Look out for our update next week to determine how he gets on.

One of the services we offer is cloud-based telephony. There are several benefits of investing in cloud-based telephony for businesses.

WHAT IS A CLOUD-BASED TELEPHONY SYSTEM?

A cloud-based telephony system for business is a specialised communication platform.  Also known as cloud telephony or VoIP (Voice over Internet Protocol), cloud-based telephony delivers voice and other related communication services through the Internet rather than traditional telephone lines. Instead of relying on physical phone lines, cloud-based telephony utilises cloud computing technology to manage and route voice calls.

We host our cloud-based communication system called iNTALK. Find out more here.

REASONS TO INVEST IN CLOUD-BASED TELEPHONY

At iNREACH, we provide communications services to organisations in a range of industries; some of the benefits of cloud-based telephony include:

Switch-off Proof – Cloud-based telephony systems are ISDN/PTSN switch-off proof, making them perfect for your business to invest in today!

Cost Efficiency – Cloud-based communication systems have a lower overall cost than traditional phone systems. They also have reduced maintenance costs and better pricing structures.  

Flexible Communication System – Employees can make and receive calls from any location with an internet connection, supporting remote work and mobility. Cloud telephony systems support multiple devices, such as smartphones, laptops, and desktop computers, allowing for seamless communication across devices. Our cloud telephony systems can be integrated with your CRM software, allowing for more efficient call management and tracking.

Business Continuity – Cloud-based communication systems can ensure that services remain operational even if one server fails. In the event of a local disaster or power outage, cloud-based telephony systems can continue to operate, providing business continuity.

High Security – Our cloud telephony system has robust security measures, including encryption, firewalls, and regular updates, to protect against cyber threats.

Eco-Friendly – Cloud-based communication systems have lower energy consumption, which can lower your business’s carbon footprint.

Regular Updates – Because everything is hosted on. A cloud and accessed through the Internet, updates can be downloaded automatically and efficiently.

CLOUD-BASED TELEPHONY SYSTEMS FROM iNREACH

Overall, cloud-based telephony systems provide a modern, flexible, and cost-effective solution for businesses.

Our iNTALK cloud-based system is suitable for businesses of any size. We work closely with our clients to ensure they are provided with the best service and the optimum package for their needs. Call us today to revolutionise your communication system.

A Document Managed Service is a solution that helps businesses manage their documents and information more efficiently and securely. It involves the use of technology and services to handle the creation, storage, retrieval, and management of documents in both digital and physical formats.

If you have any questions or want to explore a document managed service for your business then contact us today.

KEY COMPONENTS AND BENEFITS OF A DOCUMENT MANAGED SERVICE

There are several elements of a document managed service, think of all the areas of business where documents are involved. Some of these components are;

Document Capture – This includes scanning, imaging and other processes that involve converting physical documents into digital formats. It can also include Optical Character Recognition, which converts scanned images into editable documents with searchable text.

Document Storage – This includes digital storage, cloud storage, and remote access to documents where required.  

Document Management – Document management involves a process to manage different versions of documents to track changes and updates. Collaboration is also an important aspect to consider so that multiple users can work on documents simultaneously.

Security and Compliance – In the digital world we live in, security for your data is more important than ever. Our managed document services include data encryption during storage and transmission to keep your data protected in the event of a cyber-attack. Our security procedures meet industry-specific regulations and standards for document handling and storage.

Document Disposal – A document managed system can include a document displosal system to ensure you are not holding documents longer than you are legally required to. It can also help establish policies for how long documents should be kept As well as securely destroying documents that are no longer needed.

BENEFITS OF A DOCUMENT MANAGED SERVICE

There are several benefits of a document managed service. These include;

Efficiency – Document managed service reduces the time spent searching for and retrieving documents and streamlines document-centric processes to reduce manual intervention.

Cost Savings – Lowers the need for physical storage space and decreases the costs associated with printing, copying, and manually managing documents.

Higher Levels of Security – Sensitive information is protected through encryption and access controls. The system also helps ensure compliance with legal and regulatory requirements.

Collaboration – Shared access with real-time updates helps when employees are working remotely or in various locations.

Flexible and Scalable – Document managed systems can be custom built for your organisation. There are then options for the system to grow with your organisation so that your level or organisation and security doesn’t falter over time.

Positive Environmental Impact – With an effective document managed system, you can reduce paper usage and become more streamlined as a company.

IMPLEMENTATION OF A DOCUMENT MANAGED SERVICE WITH iNREACH

When your organisation chooses to work with iNREACH for your document managed service, we conduct the following when implementing your system.

  • Needs Assessment – Evaluate your current document process and discuss areas for improvement
  • Software Selection – Consult our list of software and vendors to find the perfect package for you
  • System Integration – Integrate the DMS with existing systems and workflows to ensure seamless operation.
  • Training and Support – Provide training to employees on how to use the new system and ensure ongoing support and maintenance to address any issues.

By implementing a Document Managed Service, you can streamline your document management processes, enhance security, improve collaboration, and achieve significant cost savings.

For more information, contact the team at iNREACH today.

At iNREACH, Business Broadband is one of our communication services. We partner with some of the biggest broadband providers to ensure we can get the best deal for your business. If you have any questions or want to find out more about business broadband, then contact us today.

BUSINESS BROADBAND FEATURES

Unlike residential broadband, business broadband often comes with enhanced features such as:

  • Higher Speeds and Bandwidth: Faster download and upload speeds to handle more extensive data transfer and multiple users.
  • Better Reliability and Uptime: Guaranteed uptime and faster repair times to minimise disruptions to your business functions.
  • Enhanced Support: Business broadband often features priority technical support, which can be available 24/7.
  • Static IP Addresses: Residential IP addresses are usually variable, whereas a static IP address is needed for hosting websites, running servers, or using certain applications.
  • Security Features: Enhanced security options such as firewalls and VPNs to protect sensitive business data.
  • Service Level Agreements (SLAs): Contracts that guarantee certain levels of performance and uptime.

HOW TO GET THE BEST BUSINESS BROADBAND PACKAGE

At iNREACH, we work with our clients to help them get the best business broadband to suit their needs. To do this, we follow these steps:

Assess Your Business Needs: including speed requirements and bandwidth depending on what activities your business does online. For example activities such as video conferencing or file sharing will require a higher speed.

Research Providers and Gather Quotes: We talk to the providers we partner with to find the best broadband deal for your business requirements.  

Future-Proofing: future proofing is an important aspect of selecting the right business broadband package for you. We discuss the future plans for your business including how much you predict your business will grow select a contract based on this. Being able to support a growing business is important for broadband speed and bandwidth.

BUSINESS BROADBAND FROM iNREACH

At iNREACH, we can help you find a business broadband package that offers the right balance of speed, reliability, support, and cost for your business functions.

For help and support with Business Broadband, contact us today.

If you have been following our news feed, you’ll know all about our partnership with Treeapp. We began our partnership in September 2023 – so here’s a recap of what we have achieved with them this year.

OUR TREEAPP ACHIEVEMENTS

Our current totals with Treeapp are:

  • 7106 trees planted
  • 71 work days created for local communities
  • 11369.60 meters squared of land reforested
  • 774.55 tonnes of CO2 will be absorbed by these trees in their life time

These trees have been planted in various regions in the world.

ABOUT TREEAPP

Treeapp is a charitable organisation with a mission to combat deforestation and promote environmental sustainability by significantly increasing the number of trees planted worldwide. They collaborate with various organisations and communities to restore forests, enhance biodiversity, and fight climate change.

Through our partnership with Treeapp, we are proud to contribute to these efforts. For every deal we successfully complete, we pledge to plant up to 25 trees through Treeapp’s global network. This initiative allows us to not only foster business growth but also to make a positive environmental impact, helping to create a greener, healthier planet for future generations. Our commitment to this cause underscores our dedication to sustainability and our belief in the importance of giving back to the environment.

Find out more about Treeapp and how you can get involved here. https://www.thetreeapp.org/

Another weekend of racing for the GB3 championship which took place in the final weekend of July. At iNREACH, we are closely following this championship as we support and sponsor Will Macintyre on his racing journey.

This weekend was one of the more trying weekends for Will. His race positions were as follows 

  • Race 1 – 13th
  • Race 2 – 16th
  • Race 3 – 10th

Will is currently 4th on the leader board overall. However, Hitech Pulse-Eight as a tream, are currently in position one.

WHAT’S NEXT FOR WILL?

Following a difficult and challenging weekend on the track, Will is happy to now be on summer break until September. The next race weekend will take place on 7th and 8th  September at Donington Park. For more information or to get some tickets, take a look here https://www.donington-park.co.uk/2024/september/british-gt

As always, we continue to wish Will well in his racing career!

Creating an IT strategy for a business involves a structured approach to ensure that the technology available aligns with the overall business goals.

At iNREACH, we work with businesses in various industries to help them create an IT strategy to safeguard their business and ensure they are using the right technology

TOP TIPS ON HOW TO CREATE AN IT STRATEGY FOR BUSINESS

We work closely with our clients to ensure our IT services suit their business size and overall business goals. When creating an IT strategy, we would recommend the following: 

  • Understand Business Goals and Objectives

It’s important that the IT strategy aligns with companies Vision and Mission, we discuss this in our initial meeting with our clients when they choose to work with us.

  • Assess Current IT Infrastructure  

We take an evaluative, in depth analysis of the current IT systems and infrastructure. This helps us to understand hpw the business is currently working and where there is room for improvement. We assess the performance, reliability, and scalability of the existing IT infrastructure and look for the areas of weakness.

  • Take External Trends into Consideration

We take time to research current and emerging technology trends in your industry and compare your IT capabilities against industry standards and competitors.

  • Develop an IT Implementation Plan

We create a detailed roadmap to outline the timeline, milestones, and key deliverables for each IT initiative. This contributes towards a seamless transition ensuring your business experiences minimal downtime.

We also develop a risk management plan to address potential obstacles and challenges that we foresee happening during implementation.

  • Research and Invest in the Right Technology

We conduct thorough research and ensure you choose the appropriate technologies that align with your IT objectives and business needs. We then help with the implementation and provide training where necessary.

  • Integrate Policies, Procedures and Security

To keep your data safe, you need to create policies for security, software usage, and IT resource management. This is important for within your office and for those who are working remotely.

You should also implement robust security measures to protect against cyber threats. This is another of our specialities so speak to our team about cyber security plans.

  • Measure and Adjust where Requires

When you choose to work with iNREACH for your business IT strategy, we stay on hand to support you and your business. This means we are here to continue to adjust your plan as your business changes and grows. We can conduct regular reviews to assess your progress and recommend how to develop your strategy.

CREATING A BUSINESS IT STRATEGY WITH iNREACH

By working with iNREACH, we can help you to develop an IT strategy that effectively supports your business goals and drives growth and innovation.

If you want to discuss IT strategy for your business, contact our team today – we look forward to hearing from you.

We understand that some organisations may not want to invest in managed print services – but we’re here to explain exactly what it can bring to your business and why you should invest.

INVESTING IN MANAGED PRINT SERVICES – BENEFITS

There are several benefits to investing in managed print services for your business. Many of these can save you money in the long run.

Streamline Printing Processes – investing in managed print services can streamline your printing processes. The first thing we do when you choose to invest in this service is conduct a review of how you are currently utilising printing devices within your organisation. This means we can spot where a process can be streamlined and optimised.

Improve Device Efficiency – Managed Print Services can also help improve your device efficiency. We take a good look at the type of devices you are using and investigate ways in which they can be amalgamated, reduced, or replaced.

Reduce Your Printing Costs – by streamlining your processes and improving your device efficiency you can ultimately reduce your printing costs. This is all part of managed print services. Over the years we have helped countless organisations to save money through their printing.

Keep On Top of Maintenance – when was the last time your office printing devices were serviced? When you’re on top of your printer maintenance, your printing is always high quality, and your devices run more efficiently. With managed print services, we take control of your maintenance, so you don’t have to. This means your printing devices are always in top condition.

Achieve Your Sustainability Goals – when your printers are running efficiently and your printing processes have been streamlined, your overall carbon footprint is reduced. This can help your business achieve your sustainability goals.

MANAGED PRINT SERVICES FROM iNREACH

If you are exploring Managed Print Services for your Business and need some advice, then contact our team today. We can discuss the best plan for your business.

The switch-off is now scheduled for January 31, 2027, extending from the original deadline of December 2025. This extension is a crucial update for both businesses and individuals, emphasising the need to understand its impact on operations.

As the transition from analogue to digital landlines progresses, iNREACH is committed to keeping our customers informed about the latest developments in the UK’s move towards a full-fibre future. Users currently relying on PSTN or ISDN lines for calls, alarms, fax machines, PDQ machines, CCTV, or broadband services will need to switch to digital solutions as soon as possible. This is the only way to avoid paying an increased price for the same service further down the line and to future proof your business.

The new deadline of 31st January 2027 may seem far into the future, but it will soon be here. Act now to ensure your business is not affected.

REASONS FOR THE ISDN/PSTN SWITCH-OFF DELAY

The primary reason for the delay is to ensure a smoother transition for vulnerable customers and those with additional needs. The extended timeline allows for a more thorough approach to migrating these customers to digital landlines, ensuring they receive the necessary support and equipment to maintain connectivity.

The delay also allows BT to collaborate more effectively with suppliers and partners to ensure a seamless transition for all customers. Key activities during this period include completing necessary testing and validation of new digital landline solutions, resolving any outstanding technical issues, and conducting thorough quality assurance checks to ensure all services are fully functional and meet customer expectations.

IMPACT OF THE SWITCH-OFF DELAY

Despite the extension, iNREACH remains dedicated to transitioning every customer efficiently. If you or your business haven’t explored transition options, get in touch with our team today.

As an iNREACH customer, you can trust that we are committed to supporting you throughout this period. Our cloud-based communication system iNTALK is completely switch-off proof and we can begin your transition period as soon as possible. Given that the delay is a relatively short extension of just over a year, we will maintain close collaboration with you to ensure a smooth transition. Our team is dedicated to providing ongoing support and guidance as we work together to migrate your services. For more information or to discuss your migration options, please contact iNREACH today.

Following an exciting weekend at Zandvoort race circuit, the Hitech Pulse Eight team is currently top of the leader board with a total of 594 points.

It was an exciting weekend for the team with multiple members of the team taking their place on the podium throughout the weekend.

There were several disqualifications and penalties issued following the second and third race which lead to amended results being given shortly after each race.

Will Macintyre is currently in position 3 in the current driver standings, his next race weekend is 27th – 28th July in Silverstone – check back here for updates following the race.

Earlier this year, we were awarded Canon Gold Partner Status – it is great to have been recognised by one of our suppliers for all our hard work and dedication. 

CANON GOLD PARTNER – WHAT DOES IT MEAN?

We have been working partners with Canon for several years. Being awarded a Gold Partner recognises not only the level of business we do with them but also the dedication and commitment we have to promote their products and services. 

To become a gold partner, you must provide healthy and continuous year-on-year growth for Canon products in your business. There are several different tiers to be awarded; we are thrilled to have been awarded the Gold Partner status for the first time. 

Contact us today if you would like to work with a Canon gold partner for your business requirements. 

This weekend, Will Macintyre is heading off to Zandvoort racetrack in the Netherlands for the iconic Dutch celebration – the Zandvoort Summer Trophy! This is a three-day event from Friday 12th to Sunday 14th. Racing teams and leagues from all over Europe are invited to take part – this year there are eight different racing classes gearing up to take part! As well as racing, there are several activities for car enthusiasts and visitors. Find out more on their website https://www.circuitzandvoort.nl/en/events/11-07-2024-zandvoort-summer-trophy/

THE WEEKEND

Friday – Kicks off with the first qualifications and races. Cars will be pushed to their limits.

Saturday – All racing classes will be in action. The classes range from spectacular vintage cars to Formula cars. The day will feature qualifications and primarily races.

Sunday – July 14 – RACEDAY! The final day of racing. The perfect conclusion to the Zandvoort Summer Trophy.

WILL MACINTYRE

Will is currently second place in the driver standings with 231 points – just two points below first place. This weekend it is all to race for – can he make it to position one?

Find out more about GB3 and Will’s progress here https://www.gb-3.net/standings

Make sure you’re following iNREACH for updates and results of this weekends race!

Cyber security is very important, especially as the business world becomes more digital and organisations strive to become paperless.

TOP 10 CYBER SECURITY TIPS FOR BUSINESSES

If you’re working on a cyber security plan for your business, then you may be interested in reading our 10 top tips! We also have more information on our news item about creating a cyber security plan for your business – https://inreachgroup.co.uk/creating-a-disaster-recovery-plan/

Here are our top ten cyber security tips for businesses

1. Educate your Employees:

To ensure your cyber security is always up-to-date, it’s important to conduct regular training sessions to educate employees about common cyber threats.

You can also work on encouraging a security awareness culture where employees feel responsible for safeguarding information.

2. Consider a Strong Password Policy:

By ensuring all your systems require strong, unique passwords can help to increase your cyber security. You can also look into using multi-factor authentication to add an extra layer of security – this will depend on the size of your business and the type of information you are trying to protect.

3. Keep on top of Software Updates:

It’s not a surprise to know that the most up-to-date system softwares are the harder to hack into. If you are trying to avoid a security breech then regularly updating software can really help.

4. Invest in Firewalls and Antivirus Protection:

This one may seem obvious, but it’s surprising how many businesses don’t invest in a firewall or antivirus software. For data protection and reducing the risk of a cyber attack then a firwall is a must.

5. Secure Your Network:

To make your network more secure, you can use encryption protocols for all data transmissions. You can also segment your network to limit the spread of malware and isolate sensitive information. Contact iNREACH today to help set this up for your organisation.

6. Backup Your Data Regularly:

Part of your cyber security plan should involve a backup schedule for your data. You should regularly back up critical data and store the backups securely, offsite or in the cloud. To take this security tip one step further, you should also test your recovery plan periodically to ensure data can be restored quickly.

7. Control Access to Information:

Again, this is a tip for larger companies, but controlling access to various information types can help reduce the risk of a security breech should a cyber-attack occur. By giving employees access only to the information necessary for their roles, means that less data is available from each employee. This can protect certain types of data during a breech.

8. Keep a Record of Network Activity:

By continuously monitoring network traffic, you can detect unusual activities and highlight potential threats. This can help save valuable time when a breach does happen.

9. Establish Incident Response Procedures:

Develop a comprehensive incident response plan outlining steps to take in the event of a cyber attack. This helps to minimise downtime should an attack take place

10. Conduct Regular Security Audits:

You can also conduct periodic security audits to identify vulnerable areas in your systems and processes. You might be surprised where the vulnerabilities are – you can higher a third party to carry out these checks for you.

WHY YOUR BUSINESS NEEDS TO INVEST IN CYBER SECURITY

We always explain the risks to our clients and what can happen if your organisation doesn’t invest in cyber security. Here are some of the key risks that you could be facing:

  • Data Breaches – the most obvious risk is unauthorised access to sensitive information which can lead to significant data breaches. This can then result in loss of data, and often black mail for data recovery.
  • Financial Loss – Cyber attacks can cause your business financial losses due to theft of funds or fraudulent transactions. Other costs are included, such as legal fees, regulatory fines, and compensation to affected customers.
  • Operational Disruption or Down Time – Down time is something which can have a huge effect on your business. If your business cannot function due to a cyber attack your customers can become agitated and may take their business elsewhere.
  • Reputational Damage – Cyber incidents can damage your company’s reputation which can lead to lack of trust from customers.
  • Legal Consequences – If your business fails to protect sensitive data, legal action could be taken against any of the affected parties.

CYBER SECURITY FROM iNREACH

At iNREACH, we offer Cyber Security services to all of our clients. Depending on the size of your organisation and the industry you operate in, you could require different cyber security plans. Contact our team to discuss your business.

As print, comms and IT specialists, it is our job to educate businesses to understand that printers can be a potential entry point for cyberattacks. All office printers should include printer security features to keep your business safe.  

At iNREACH, we work with our clients to help them understand the risks that office printers can bring and to implement processes to avoid cyber-attacks through their printers.

PRINTER SECURITY FEATURES

As well as internal processes to minimise security risks, you should look at your print device and ensure it has printer security features.

Here are some key printer security features that your device should have and why:

  • Access Control Features

Access control features can prevent unauthorised users from accessing the printer. These features can give different levels of access to different employees and prevent users outside the organisation from hacking into the printer. When you source a printer from iNREACH, we can implement the following access control features.

User Authentication: Requires users to authenticate using methods such as PIN codes or passwords before accessing the printer.

Role-Based Access Control: Limits access to certain functions based on the user’s role within an organisation.

  • Data Protection

Protect data stored in the printing history to minimise data breaches in the case of a cyber-attack. We can offer the following;

Encrypted Printing: Print jobs are encrypted both in transit and at rest to prevent unauthorised access.

Secure Erase: Ensures that data stored on the printer’s hard drive is completely wiped after the job is completed so there is no stored data to access or leak.

  • Network Security

Network security is important for any device that is connected to the internet. It encrypts data and is difficult to hack into. All of our printers come with the following features as standard:

Secure Network Connection: Supports secure protocols like SSL/TLS for encrypting data transmitted over the network.

Firewall Protection and Port Control: Allows configuration of firewall settings and control over which ports are open to mitigate unauthorised access.

Malware Detection: Includes mechanisms to detect and prevent malware from compromising the printer.

Intrusion Detection: Monitors for unusual activity that may indicate a security breach.

  • Document Security

Document security features are important for in-house security procedures. They can stop documents from falling into the wrong hands and prevent documents from being copied and plagiarised. Document security features include:

Secure Print Release: Holds print jobs in a secure queue until the specified user physically arrives at the printer and provides authentication. This prevents sensitive documents from being left unattended.

Watermarking: Adds company watermarks to printed documents to discourage unauthorised copying and distribution.

  • Monitoring and Management

Monitoring and measurement features can help you as a company check on printer usage and access attempts. This enables you to understand who is using the printer and advise if unknown users are attempting to access it.

Audit Logs: The printer keeps detailed logs of all print jobs, access attempts, and administrative actions for accountability and forensic analysis.

Remote Monitoring and Management: This may be a requirement if you have employees who work remotely. It provides the ability to monitor and manage printer security settings remotely through a centralised interface.

  • Physical Security

As well as digital and online security features, our printers also have physical security features. This minimises risk of tampering and physical access.

Lockable Trays and Panels: Prevents unauthorised access to paper trays and internal components.

Secure Placement: Ensures printers are located in secure areas to minimise physical tampering risks.

  • In-House Training and Policies

As well as printer security features on the devices themselves, it is also a good idea to educate your team on printer security and create some internal documentation and policies. By making the whole team aware of the security risks involved with modern printing devices, you can minimise the risk of an attack.

Security Training: Educates users about secure printing practices.

Security Policies: Implements and enforces policies for secure printer usage.

PRINTER SECURITY FEATURES FROM iNREACH

By actively implementing printer security features, you can help protect your office print devices from being exploited as attack vectors. You can ensure that sensitive information remains secure throughout the printing process within your organisation.

If your organisation is investing in a new print system and you want to discuss printer security features, then contact our team today.

After an exciting weekend of racing at Hungagoring, Will Macintyre still holds 2nd place in the overall championship standings.

Race one was a strong start for Will as he finished in 5thplace.

During race two, although Will originally finished third, one of the drivers was disqualified due to not having a fire extinguisher. It was determined that this had been activated during the formation lap. This meant the results had to be altered following the race, and Will took second place in the amended race results.  

In the third and final race of the weekend, Will finished in 8th position.

An overall great effort from Will during this racing weekend. We are incredibly proud of him and his achievements.

The next race weekend will take place in Zandvoort in the Netherlands on 13th/14th July.

Using a checklist to select a business mobile plan is a smart move to ensure you cover all the essential aspects. 

At iNREACH we offer various levels of support when it comes to business comms, one of which is helping you get the best deals on your business mobile package. If you would like to discuss business mobiles with us, then give us a call

BUSINESS MOBILE PLAN CHECKLIST 

Here is our business mobile plan checklist. It may be useful if you are organising a business mobile package yourself or if you are working with a partner. 

1. Coverage

This is especially important if you have employees who are travelling for work and you need to get hold of them. Check if the selected provider offers good coverage in your location and where your business operates.

2. Cost and Pricing Structure

Check if there are any hidden costs, such as;

  • Monthly fees
  • Data charges
  • Call and text rates
  • Roaming charges
  • Additional fees (activation, termination, etc.)

When you work with iNREACH for your business mobile plans, we check all the fine print to find the best deal at the best cost.

3. Data Allowance

Make sure your plan offers adequate data allowance for your employees. If they are planning to be on the road frequently they will need a good data package to be able to have access to their emails or even hot spot from their phone if they need to. 

4. Flexibility

If you are planning on growing your team within the terms of the contract, does the plan offer flexibility to adjust devices? 

5. Compatibility

Ensure your provider is compatible with your other devices. Is there going to be a problem connecting your business mobiles with your company laptop? This could be a reason to go with a particular provider. 

6. International Roaming

If your business requires international travel, check the roaming rates and coverage in other countries.

7. Contract Terms

When signing any contract in business, it’s important to read its terms so you know what you’re agreeing to. Things to take into consideration are;

  • Length of contract
  • Early termination fees
  • Any auto-renewal clauses

It’s easy to get sucked into a contract which is difficult to get out of. 

8. Security Features

Look for plans that offer security features like VPN services, mobile device management (MDM), and encryption. At iNREACH, we are firm believers in security for all types of digital devices. In today’s world, there are multiple avenues for hacking, so security should be treated as a priority.

9. Billing and Payment Options

Check the billing cycle and available payment methods. These will differ depending on the provider and could be a reason for you to choose one over another. 

10. Reviews and Reputation

Online reviews are available for you to look at, so make sure you take advantage of these. Research the carrier’s reputation and reviews from other business customers. This could be the deciding factor for your business to invest. 

BUSINESS MOBILE PLANS FROM iNREACH

You can use our business mobile plan checklist to ensure that you choose a plan that aligns with your company’s needs and provides reliable service and necessary features.

If you choose to work with iNREACH, we work with you as your comms partner to ensure the quality of your mobile package, telecom system, and broadband. If you are looking for a new partner and would like to have a chat with us, give us a call

At iNREACH we are always looking for ways to give back to our local area and decreasing our carbon footprint.

ABOUT THE MIDNIGHT MOO

You may have heard of the Midnight Moo walk in Milton Keynes. This is an annual event – a walk that starts at 10pm. You can choose to walk either 5 miles or 10 miles to help raise money for Willen Hospice.

We have sponsored mile 10 in previous years – it’s great to be able to be involved raising money for such a great local charity.

If you’re interested and thinking of singing up take a look at their website  https://www.willen-hospice.org.uk/midnight-moo-2024/

iNREACH GIVING BACK

At iNREACH, we believe in supporting charities and doing what we can to help the environment. Willen Hospice is one of the many charities we work with on a regular basis. Find out more about our charity work here. https://inreachgroup.co.uk/charities-supported-by-inreach/

If you’re following us on social media or keeping up to date with our news feed, then you will know that we are sponsoring Will Macintyre on his GB3 championship journey.

SPA-FRANCORCHAMPS 1ST – 2ND JUNE

Will is currently 2nd on the leaderboard after a fantastic weekend at Circuit De Spa – Francorchamps on the 1st – 2nd of June. Not only did he secure his third victory of the season in race three at Spa-Francorchamps, but he also earned the Sunoco Fastest Driver of the Weekend Award along the way.

The weather wasn’t the best at the start of the weekend, but as conditions improved, the fastest laps were set during the final race, with Macintyre clocking a 2m17.160s—three-tenths of a second faster than any other driver. This made him the latest recipient of the award, following Rodin Motorsport’s Louis Sharp, who set the fastest lap at the Oulton Park season opener, and Macintyre’s teammate Tymek Kucharczyk, who won the award at Silverstone.

HUNGARORING 22ND – 23RD JUNE

Will’s next race weekend will take place on 22nd – 23rd June at Hungaroring, Hungary. This track is 4.381km with some iconic corners, and has been criticised over the years for being too tight and twisty. It has undergone several modifications to remove the chicane and improve overtaking areas.  

What a fantastic season for Will so far – we look forward to keeping you updated on his next race weekend!

As a business IT provider, we always recommend a high level of security to protect your business’s data as well as that of your clients and partners. 

Of course, even with the best security available, there is always a risk of a breach, which is why part of your cyber security needs to be a good Disaster Recovery and/or Business Continuity plan. People often ask us what the difference is between a Disaster Recovery and a Business Continuity plan.

DISASTER RECOVERY PLAN VS BUSINESS CONTINUITY PLAN 

Although many businesses may use the terms disaster recovery plan and business continuity plan interchangeably, they are, in fact, different elements and need to be treated differently. 

WHAT IS A DISASTER RECOVERY PLAN 

A disaster recovery plan is a detailed set of instructions explaining how a business will respond should a disruption occur that causes it to be unable to function as normal. This disruption is usually an IT disaster, and so the plan focuses largely on IT functions and elements. 

Each business should have a unique plan that focuses on its most important aspects. The plan will involve steps such as risk assessment, business impact analysis, response procedures, data backup and recovery procedures, continuity planning, training, and documentation maintenance.  

Full details of each IT Disaster Recovery plan element can be seen here. https://inreachgroup.co.uk/what-is-an-it-disaster-recovery-plan/

WHAT IS A BUSINESS CONTINUITY PLAN 

A business continuity plan outlines how the business can remain functional during a disaster. It can be an element of a disaster recovery plan or a stand-alone plan to incorporate any type of business disruption. 

A good business continuity plan will result in little downtime for your business should a cyber-attack hit you or a different disaster occur. This could include functioning using backup data, installing alternative power sources, or moving to a new location.

So, whereas a disaster recovery plan encompasses how a business will protect itself from an IT disaster, a continuity plan is what the business will do to continue should any disaster occur.  

DISASTER RECOVERY VS BUSINESS CONTINUITY – THE KEY DIFFERENCES 

The key differences to note when it comes to disaster recovery vs business continuity are; 

The Scope

Business Continuity plans encompass a broader range of considerations beyond IT systems and data. They aim to ensure the continuity of essential business functions, processes, and services across the entire organisation during and after a disruption or disaster.

Disaster Recovery plans primarily focus on restoring IT systems, data, and infrastructure following a disaster or disruptive event. They deal with the technical aspects of recovering IT operations to minimise downtime and data loss.

The Objectives

Business Continuity plan objectives are to maintain critical business operations and minimise the impact of disruptions on customers, employees, suppliers, and partners.

Disaster Recovery plans aim to restore IT services and data as quickly as possible after a disaster, meeting predefined recovery time objectives and recovery point objectives outlined in the plan to minimise business downtime and data loss.

The Plan Focus

Business Continuity focuses on identifying potential threats and vulnerabilities, conducting business impact analyses, developing response strategies, and implementing measures to ensure the continuity of operations across the organisation.

Disaster Recovery focuses specifically on IT systems and data, including backup and recovery processes, redundant systems, failover mechanisms, and other technical measures to restore IT operations during a disaster.

Overall Timeframe

Business Continuity plans typically address short-term disruptions, such as power outages or equipment failures, and long-term crises, such as natural disasters or pandemics, focusing on maintaining operations over an extended period.

Disaster Recovery plans are more narrowly focused on the immediate aftermath of a disaster. They aim to restore IT services and data within predefined timeframes to minimise downtime and data loss.

DISASTER RECOVERY AND BUSINESS CONTINUITY FROM iNREACH 

If you are looking into cyber security, disaster recovery and business continuity and would like some help and support, contact iNREACH today. Our experts are here for you, will talk you through various options and provide advice where needed. 

If you’re looking for the best printing practices for businesses in 2024, you’ve come to the right place. At iNREACH, we specialise in print solutions for businesses. These include managed print solutions, print device maintenance, photocopier supplies, and document management solutions. 

BEST PRINT PRACTICES FOR BUSINESSES IN 2024

Here are some of our nest print practices of 2024 that your business could invest in today. 

1. Print When Necessary Only – the first best practice is something we have all been striving towards, which is simply to print only when necessary. There was a time when every email would have been printed and added to a customer file, and each section of paperwork would have been printed. These days, not printing is far more on trend, so only printing when necessary is one of the first print practices your business could incorporate.  

2. Energy-Efficient Printers—How old is your printer? Is it using more energy than it should be? To help lower your carbon footprint, you could streamline your machines and paper usage by upgrading them to new, more energy-efficient designs. A more energy-efficient printer makes for a lower carbon footprint. 

3. Recycled Paper—Using recycled paper is another great print practice that your business could support. Even if you need high-quality paper for official documents, you could still investigate using recycled paper for internal documents or non-customer-facing pages that require printing. 

4. Printer Maintenance—Maintaining your printer is a great print practice to incorporate into your business. At iNREACH, we can service your printer regularly to ensure it is working at its most efficient and give it a longer life. 

5. Employee Education and Guidelines—Teach your employees about the importance of best printer practices for your business. Have a specific set of rules to determine which documents will be printed and why. There is little point in investing in lowering your print output if everyone on the team is not 100% educated or on board. 

6. Work with a Print Partner—Working with a print partner is a great way to reduce your printing and streamline and optimise your whole system. If you’re looking for the best ways to refine your printing systems, contact iNREACH today. 

BEST PRINT PRACTICES FROM iNREACH

At iNREACH, we are dedicated to helping our clients reduce their carbon footprint and streamline their print processes so the environment wins every time. One of the other things we are doing is working with the charity Treeapp. When you choose to work with iNREACH, more trees are planted all over the world through Treeapp. We are helping businesses become carbon neutral, one order at a time!

For more information on best print practices for businesses or to discuss working together, contact us today.

We know everything there is to know, including the benefits of cloud telephony for businesses. If you are considering making the switch, now is the perfect time.

At iNREACH, we offer our own brand of cloud telephony, iNTALK. Learn more about iNTALK here.

WHAT IS CLOUD TELEPHONY?

Cloud telephony is a type of telecommunications technology in which voice communication services are delivered over the Internet instead of traditional telephone lines or on-premises equipment.

It is becoming increasingly popular among businesses and residential properties. This is mainly due to the ISDN switch-off, which is creeping up on us. iNTALK from iNREACH is a suitable cloud-based telephony service for your business to switch to in preparation for the ISDN switch-off.

BENEFITS OF CLOUD TELEPHONY FOR BUSINESSES

There are several benefits of cloud-based telephony for business. These are some of the most important ones.

Scalable for a range of organisations: Our cloud telephony packages suit businesses of various sizes and types. Our scalable options also mean you can alter your package as your organisation grows and changes. You can add or remove phone lines or features without investing in additional infrastructure.

Great Value: Cloud based telephony systems eliminate the need for on-premises hardware and maintenance costs. This significantly reduces telecommunications expenses for businesses.

Flexible Packages and Usage: With cloud telephony, employees can make and receive calls from anywhere with an internet connection. This flexibility is so important as more people take advantage of working remotely or in multiple locations.

Highly Reliable: Cloud telephony providers typically have redundant systems and data centres, which ensures high availability and reliability. This means businesses are less likely to experience downtime due to technical issues or disasters.

Integration for your Businesses Systems: Cloud telephony solutions, such as our iNTALK system, can integrate with your other business systems, such as CRM software, ERP systems, helpdesk systems, and marketing automation platforms. This makes many work processes smoother.

Global Reach: Cloud telephony enables businesses to establish a local presence in different geographic locations without the need for physical offices. By using virtual phone numbers and international call forwarding, businesses can easily communicate with customers and partners around the world.

CLOUD-BASED TELEPHONY FROM iNREACH

At iNREACH, our iNTALK cloud-based telephony system is a suitable option for most businesses regardless of size and industry. For more information, contact our team today.

Join us at Your Business Expo on Wednesday, June 5th, 2024, at The Ridgeway Centres, Featherstone Road, Wolverton Mill.

The Expo is open for the exhibition from 10am to 3pm, with a networking breakfast starting at 8.30am. Find iNREACH at Stand 160; we will be waiting for you to discuss all things Print, Comms and IT – why not pop by and say hello to our team? 

This year, visitors’ admission is free, but you need to register in advance. You can secure your tickets online through the Your Business Expo website.

Your Business Expo is a premier local networking event that aims to bring together local organisations and grow connections among businesses across various industries. We are looking forward to the opportunity to grow, learn, and succeed together. Don’t miss out!

ABOUT iNREACH

Discover iNREACH, your go-to partner for comprehensive IT, Print, and Communications business solutions. Reach out to us today for all your technology needs.

We’re excited to participate in this year’s Your Business Expo in Milton Keynes, where we can engage with fellow businesses, showcase our offerings, and forge valuable connections. See you there!

One of the areas we specialise in is IT and part of that is Business IT strategy.

In this insight, we will discuss the benefits of a Business IT Strategy, why your organisation should have one, and what iNREACH can do to help.

WHAT IS A BUSINESS IT STRATEGY?

A business IT strategy is a comprehensive plan that outlines how an organisation will use IT to achieve goals and objectives for your organisation. It will align various IT initiatives with the broader strategic goals of the business. This could be to drive growth, innovation, efficiency, or to focus on competitive advantage.

A business IT strategy considers various aspects of IT, including technology infrastructure, systems, processes, people, and governance. A good IT strategy will address both short-term and long-term objectives.

THE IMPORTANCE OF A BUSINESS IT STRATEGY

A good business IT strategy is crucial for several reasons:

Alignment with Business Goals: An effective business IT strategy ensures that technology initiatives align with the business’s overall goals and objectives. By understanding the business’s strategic direction, projects and investments that contribute directly to organisational success can be prioritised.

Efficient and Productive: A well-defined IT strategy can optimise business processes and workflows, making the overall function of the business more efficient and productive. By leveraging technology, organisations can automate some tasks, streamline operations, and encourage employees to identify and focus on value-added activities.

Innovation and Competitive Advantage: A successful business IT strategy enables an organisation to make use of emerging technologies and innovation to gain a competitive edge in the market.

Incorporate Risk Management: Risk management is an important part of any business, no matter what size. A good business IT strategy includes measures to mitigate cybersecurity risks, protect sensitive data, and ensure compliance with regulatory requirements.

Cost Optimisation: An effective business IT strategy can optimise technology investments to ensure that resources are allocated efficiently and will deliver maximum value.

Customer Satisfaction: An IT strategy plays a critical role in enhancing the customer experience and gaining customer satisfaction. By leveraging technology correctly to deliver personalised services, excellent communication, and seamless interactions, organisations can build strong customer relationships and loyalty.

Data-Driven Decision-Making: A good IT strategy will incorporate data management, analytics, and business intelligence. This means organisations can go on to make informed decisions, identify growth opportunities, and optimise business performance.

STARTING YOUR BUSINESS IT STRATEGY

If you are considering starting a business IT strategy, you should look for a trusted IT partner like iNREACH. We can help ensure its success.

When getting started with a new client and their business IT strategy, we have a step-by-step process;

  1. Understand Business Objectives: We begin by gaining a clear understanding of your organisation’s overall business objectives, goals, and priorities.
  • Assess Current IT Landscape: We conduct a comprehensive assessment of the current IT infrastructure, systems, processes, and capabilities. During this analysis, we identify strengths and weaknesses to understand the existing IT landscape and its alignment with business needs.
  • Define IT Vision and Goals: Based on the insights gathered from the business assessment, we define a clear vision for the role of IT in supporting and enabling your business objectives.
  • Identify Key Initiatives: We prioritise key IT initiatives and projects that align with the defined vision and goals.
  • Develop a Roadmap for success: We create a roadmap outlining the sequence and timeline for implementing IT initiatives.
  • Focus on Resources: We work with you to determine the resources to execute the IT strategy effectively.
  • Risk Management: We implement risk management practices to identify, assess, and mitigate potential IT-related risks and security threats.
  • Monitor and Adapt: an IT strategy is never “finished” when you work with iNREACH, we continuously monitor the progress and performance of IT initiatives against established goals and metrics. We then adjust the IT strategy as needed to address changing requirements.

HOW iNREACH CAN HELP

If you’re embarking on a Business IT Strategy journey and are looking for further support, why not contact the team at iNREACH? Our experienced IT providers can help you every step of the way.

At iNREACH, we offer Print Management as a service to businesses up and down the country.

If your printing devices are becoming difficult to maintain and you’re considering investing in Managed Print Services for your business, our print management checklist might help.

WHAT IS PRINT MANAGEMENT?

Print management involves overseeing and managing printers, devices, and print processes. Many organisations outsource their print management to an external provider of managed print services, like iNREACH.

When we provide our managed print service to our clients, we analyse their printing processes, provide toner/ink where required, maintain devices and offer advice for streamlining printing.

WHAT ARE THE BENEFITS OF INVESTING IN PRINT MANAGEMENT 

Effective print management can result in a number of benefits to your organisation, including;

  • Saves time
  • Saves cost of printing supplies
  • Consolidates machines for a tidier office
  • Increased printer security
  • Streamline printing and therefore reduce carbon footprint

PRINT MANAGEMENT CHECKLIST 

As a Managed Print Service provider, we follow a step-by-step procedure when working with our clients. Our print management checklist allows us to work efficiently and offer our clients the perfect level of support for their bespoke requirements.

Here’s what we do;

  1. Analyse Current Printing Usage and Trends – To make a plan, you first need to know your starting point. We analyse where your organisation is currently working, considering the number of devices you are using and determine where time and cost savings can be made.
  2. Review Print Policies – Every organisation should have its own printing policy for its employees (this is something we can help create if required). We review your printing policies and ensure they are up-to-date, taking into account what has changed recently – are more people working remotely, are print permissions set up correctly, and is everything being printed absolutely necessary?
  3. Look for Cost and Resource Saving Opportunities – based on our findings during our analysis and print policy reviews, we look for places where printing can be reduced to save you time and money.
  4. Evaluate Printers and Devices—Next, we evaluate your current devices. With the development in technology, it could be that your current devices are not efficient enough to sustain your printing requirements. We determine which devices would benefit from being replaced or where two devices can be replaced with one multifunctional printing device.  
  5. Install New Devices—If we opt for new devices, this is where we install and set them up. We make sure they are connected and working properly. This saves you time setting them up yourself—we’ll have them up and running quickly and minimise your downtime.
  6. Security Checks and Measures—Whether we have installed new devices or are working with your current ones, we carry out various security checks to ensure their protection.
  7. Educate Employees—We ensure that all your employees are up-to-date with printer training and aware of any new print policies we have advised.
  8. Ink and Paper Supply Services—Once everything is set up and running, we can offer an ink/toner and paper supply service. Because we have helped you set up your printing plan, we can predict how much paper and ink you’ll use and when you’ll need to replenish. This means you’ll never run out and won’t need to use your precious office space to store print stock.
  9. Ongoing Support – Depending on which package you select, we offer various levels of continuing support. This often includes a maintenance plan for your devices to ensure they are always in good working order.

PRINT MANAGEMENT FROM iNREACH

If your company is considering investing in a Managed Print Service, contact the iNREACH team today. Our engineers can create a plan that suits your needs and ensure that you have everything you need to get started.

What an amazing weekend had by Will Macintyre as he raced at the iconic Silverstone Circuit.

Unfortunately, the third race of the weekend was cancelled due to the bad weather – this race will be rescheduled.

We are so proud of Will as he gained a 3rd and 1st position in the first two races – an amazing double poll weekend.

This shows how hard he has been working and how passionate he is. Having gained these positions in the first two races has landed him 3rd on the leader board. See the current standings here https://www.gb-3.net/standings

For full race reports – take a look at the articles on the GB3 website

https://www.gb-3.net/news

Next Race Weekend – 1st – 2nd June SPA Euro Race

The next race weekend for the GB3 championship will take place at the Spa circuit in Francorchamps Belgium. This is part of the Euro Race weekend at the circuit.

Make sure you’re following us on social media for news and updates on how Will is getting on.

One of the elements we can source for you is your business broadband. There are several considerations when choosing your business broadband package.

So, whether your broadband contract is coming to an end or you are a new business exploring options for your first broadband package, the following considerations will be important for you to reflect on.

TOP CONSIDERATIONS WHEN CHOOSING YOUR BUSINESS BROADBAND  

Service Quality 

The service quality of your broadband has to be the most important consideration. Ensure you get the correct package for the size of your organisation and the activities for which you will be using broadband.

When you work with iNREACH, we can assess the service quality you will require based on factors including;

  • Speed
  • How many employees will be using broadband regularly.
  • Number of devices connected.
  • What you will be using your broadband for – downloads, online programs, sending files, etc  

Technical Support 

When selecting your broadband package, another vital consideration is the technical support on offer. If you rely on your broadband connection for your business to function (like most businesses do these days), then the level of technical support you have access to is important.

When gathering information for your contract, it’s important to ask about the following.

  • Responsiveness of the provider when it comes to emergencies
  • Knowledge/experience—How many years has the provider or partner been in business, and how have they helped businesses with issues in the past? (Reading reviews is great for finding this information.)
  • Availability – this is especially important if your provider is abroad. What are their opening times? And will they be on hand if you have a problem?

BUSINESS PLANS AND PACKAGE FLEXIBILITY

Another consideration when choosing your broadband package is what will happen in your business over the contract term. Can the package be scaled up where necessary if you plan on expanding? What are the cost implications of this? And will you require any additional handwear?

In addition to what’s happening in your business, it’s also important to consider what’s happening in the world. At the rate internet usage is changing and technology is growing, will the package you’re looking at still be suitable in a year’s time?

So, when it comes to flexibility, make sure your provider is offering;

  • Easily scalable packages
  • Forward-thinking for the future

Price 

Of course, price is another consideration when choosing your business broadband package. It’s also important to be aware of the different pricing elements. You may see the monthly cost and forget about other elements. Cost items could include;

  • Subscriptions
  • Installation
  • Equipment
  • Early termination
  • Hidden costs

It’s important to remember that cost isn’t everything. Choosing the cheapest option isn’t always the best option. That’s why we work closely with our clients to ensure they get the package they need.

WORKING WITH iNREACH FOR YOUR BUSINESS BROADBAND 

At iNREACH, we offer proactive support in all areas of our business. We pride ourselves on the customer service we provide, our fast response times, and the ability to ensure there is little downtime to your business operations in a disaster.

For business broadband packages and all your communications requirements, contact the team at iNREACH today.

We have a dedicated charities team, offering preferential prices to local and national charities allowing them to allocate more money to those in need.

As we are located in Milton Keynes, we have also chosen charities that are close to us as we like to give back to our local community.

CHARITIES WE SUPPORT AT iNREACH  

Medical Detection Dogs – Medical Detection Dogs is a national charity that trains dogs to detect the odour of various human diseases. This allows for a less invasive diagnosis for patients than typical ways. This charity covers ground-breaking research to help patients and medical personnel in so many ways.  

Willen HospiceWillen Hospice is a local charity to us. They provide free, compassionate care to adults with various life-limiting illnesses and conditions in Milton Keynes and the surrounding area. They grow their funding in various different ways and are always running events to raise more money. 

Dementia UK – Dementia UK are a specialist dementia nursing charity who support the whole family when someone is diagnosed with dementia. The provide free, life changing support and advice to anyone who needs it.

YMCA – another national charity we support; the YMCA supports young people and the communities with youth work, health and wellbeing, housing, training and education opportunities, and support and advice in various areas.  

Retina UK – Retina UK is a charity that helps find treatments and cures for various inherited retinal diseases. Since the charity was established in 1971, they have become the world’s leading private funder of retinal disease research. 

British Polio Fellowship – the British Polio Fellowship supports and empowers those living with Polio and Post Polio Symptoms (PPS) across the UK. They have multiple branches and members nationwide to support people, no matter where they are located. 

MK Food Bank – Another local charity and one which helps so many people. The MK Food Bank supports more than 5,000 families each year who are referred to them for various reasons. Without MK Food Bank, these families would not have access to the practical support they need to get by. 

At iNREACH, we are honoured to be able to work with and support these charities. We are proud to be able to say that we are helping both local and national charities to make a difference and help those in need.  

Managed IT support is one of the services we offer at iNREACH.

MANAGED IT SUPPORT FROM iNREACH

When we provide managed IT support, we take full responsibility for maintaining, monitoring, and managing our client’s IT infrastructure and systems. Our services can include elements such as network monitoring, hardware and software installation and maintenance, cybersecurity measures, data backup and recovery, help desk support, and more.

WHY YOUR BUSINESS SHOULD INVEST IN MANAGED IT SUPPORT 

There are several reasons why your business should invest in managed IT support. Here are some benefits of managed IT support for businesses:

  1. Fixed Fee: Managed IT support is available on a subscription or fixed-fee basis. This allows businesses to budget effectively without unexpected costs for IT maintenance or emergencies.
  2. Skilled Professionals Available: At iNREACH, we have a team of specialists with expertise in various areas of IT. Our clients can access a wide range of skills and knowledge without hiring and maintaining an in-house IT team.
  3. Proactive maintenance: Our managed IT packages include continuous monitoring of our client’s IT systems to identify and address issues before they become significant problems. This proactive approach can minimise any downtime and keeps IT systems running smoothly.
  4. Improved IT and Cybersecurity: As part of our managed IT services, we can also provide IT security and cybersecurity. This protects our clients from threats such as malware, viruses, hacking, and data breaches. We also help you create a disaster recovery plan should the worst happen.
  5. Alleviate Internal Resources: By outsourcing IT management, our clients can focus on their core operations and strategic goals without getting bogged down by IT issues or maintenance tasks.
  6. Accessible Support: When you invest in managed IT support with iNREACH, we are available to offer support when you need it.

MANAGED IT SUPPORT FROM iNREACH

At iNREACH, we work with clients from all over the UK to provide managed IT support in line with their business requirements. So whether your organisation needs;

  • Cost-effective IT solutions
  • IT expertise on-tap
  • An assigned virtual IT director
  • Dedicated support
  • Monitoring of critical IT functions
  • Proactive issue resolution
  • Regular IT reporting
  • Data network cabling

Then contact our team today to build an IT support package that suits you.

The first race weekend of British F3 Championship was held at Oulton Park on the 29th March – 1st April.

There were three different winners for the three races that took place, with our very own Will winning Race 3. This puts him at 4th in the table after the first weekend.

Don’t worry if you missed the races, they can be watched again at the link below:

https://www.gb-3.net/news/2024/apr/3/watch-the-oulton-park-season-opener-again

The next race weekend will be at Silverstone on 25th – 28th April. Stay tuned for updates!

Here are several multifunction printer advantages for businesses of any size.

WHAT IS A MULTIFUNCTION PRINTER?  

A multifunction printer, or an all-in-one printer, is a device that has several functionalities to save time, space and money. Multifunctional printers typically have the capacity for printing, scanning, and copying on a single device.

Multifunction printers are available in various configurations and offer different features and capabilities, so you can select a device to suit you.  

MULTIFUNCTION PRINTER ADVANTAGES 

The main advantages of multifunction printers are;

Save Space: Having just one device that can complete several functions saves precious office space. You don’t need to find an allocated space for a printer, a photocopier, and a scanner if everything is contained in one machine.

Save Time: using a multifunction printer rather than multiple means that users only need to go to one location to retrieve documents. The device is also being used regularly, saving time waiting for various machines to power up.

Save Money: purchasing a multifunction printer is more cost-effective than purchasing multiple devices. You could save your business money by having the ability to scan, print, and copy everything from one machine.

Reduce Environmental Impact: Consolidated devices and opting for a multifunction printer will result in lower energy consumption and less waste for your business, thus lowering your overall carbon footprint.

PRINT SUPPORT FROM iNREACH

At iNREACH, we work closely with our clients to make sure we are offering exactly what they need. One of our services is Managed Print Support, where we take control of keeping you on top of your printing requirements. We analyse your printing processes and recommend the right devices for you. If you are considering a multifunction printer and require support on which device to select, then contact us today.

Will we see you there? Our stand number is 160 – why not pop by and say hello?

YOUR BUSINESS EXPO DETAILS 

Date: Wednesday 5th June 2024

Place: The Ridgeway Centres, Featherstone Road, Wolverton Mill, Wolverton, Milton Keynes, MK12 5TH

Time: 10 am – 3 pm Exhibition. Networking from 8.30 am

iNREACH Stand: 160

Tickets: As a visitor, the Expo is free to attend. You can register online for free tickets on the Your Business Expo website.

If you are planning on attending as a visitor or as an exhibitor, let us know. It would be great to see you there!

ABOUT iNREACH

At iNREACH, we specialise in business solutions for IT, Print, and Communications. We are your one-stop business partner for all technology solutions. If you are looking for IT services and support, Communications solutions, or Print support and supply services, then contact us today.

ABOUT YOUR BUSINESS EXPO

Your Business Expo is a successful local networking event that brings together local businesses. By attending, you can connect with businesses in all industries that want to grow, learn, and achieve success.

We’re looking forward to this year’s Your Business Expo in Milton Keynes, where we can connect with like-minded businesses in our surrounding area and showcase our products.

One of the areas we support is business mobile packages; this includes the business mobile contracts as well as the handsets and devices required.

There are so many organisations out there offering business mobile packages it can be hard to know who to trust and which package to go for. If you’re pressed for time or don’t have an internal team to compare the various packages out there, choosing a business mobile package can be difficult.

Because we work with various businesses regularly and are specialists in business communications, we know not only what you need but also what you want from your business mobile packages. We’ve put together our top considerations when selecting a package.

TOP 8 CONSIDERATIONS FOR SELECTING YOUR BUSINESS MOBILE PACKAGE

When selecting your business mobile packages, there are several considerations you should take into account to make sure your provider is right for you.

1. Opt for a Flexible Plan: Make sure the plan you choose is flexible regarding the number of contracts, data usage, minutes and devices. Then, as your business grows, you can easily scale up your package.

2. Prioritise Security: Security is paramount for business mobile usage. We ensure our contracts offer robust security features such as encryption, mobile device management, remote wipe capabilities, and VPN access to protect sensitive company and personal data.

3. Consider a Shared Data Plan: You may have team members who work on the road and require more data, as well as members who work primarily in the office or at home and aren’t using their total data allowance. In these cases, sharing data among multiple devices or users means you always get the most out of your package.

4. Going Abroad?: If your business involves frequent travel or international operations, then roaming data is something you should consider. This prevents unexpected charges and ensures connectivity during business trips.

5. Device Management: Contracts that include device management tools allow you to manage and monitor mobile devices deployed within your organisation efficiently. This could include features such as inventory management, software updates, and remote troubleshooting.

6. Customer Support Agreement Level: When it comes to business mobile packages, reliable customer support is crucial for resolving any issues or queries that may arise. Make sure you choose a package with the right level of support for you.

7. Cost-Effective Bundles: This one goes without saying, but think about what your business requires and consider bundled packages that include additional services such as cloud storage, collaboration tools, or productivity apps. These bundles can offer cost savings compared to purchasing services separately.

8. Contract Terms and Conditions: Of course – one of the most important parts of any business agreement is to make sure you read and agree with the contract terms and conditions. Make sure you fully understand elements such as contract length, termination fees, and any hidden charges.

    BUSINESS MOBILE PACKAGES FROM iNREACH 

    Whether you’re looking into your first-ever business mobile package options or your fiftieth, the above considerations are important for you to be aware of.

    If you need help in selecting a package or want to discuss what iNREACH can offer, please get in touch with a member of our team today.

    This year he is racing in the GB3 championship – here is where you can expect to see him:

    28th March – 1st April: Oulton Park International

    27th – 28th April: Silverstone GP

    1st – 2nd June: Spa GP

    22nd – 23rd June: Hungaroring GP

    13th – 14th July: Zandvoort GP

    27th – 28th July: Silverstone GP

    7th – 8th September: Donington Park GP

    28th – 29th September: Brands Hatch GP

    To find out more about the courses, take a look at the GB3 website.

    If you would like to attend any of the events, you can purchase tickets here.

    Most businesses tend to work with an external IT provider, but how can you be sure we’re choosing the right IT provider for your business?

    At iNREACH, we provide IT support for organisations all over the UK – so we know exactly what you should be looking for in your IT provider.

    WHY CHOOSING THE RIGHT IT PARTNER IS IMPORTANT FOR YOUR BUSINESS

    There are several reasons why it’s important for businesses to invest in the right IT partner.

    Reduce Costs – having an IT support package can reduce your overall costs when it comes to IT support.

    Manage Risk Factors – your IT provider will help you create an IT disaster recovery plan to reduce risk factors and ensure all your data remains safe should the worst happen.

    Enhance Overall Productivity – working with an IT provider means your machines and devices are kept up to date, which will enhance your overall productivity—keeping your organisation efficient and profitable.

    On-Call Support – working with an IT provider often gives you access to on-call support. So, you don’t have to try and fix problems yourself or find someone to help you at the last minute. A provider will know your business and situation to help you much faster.

    CONSIDERATIONS WHEN CHOOSING AN IT PROVIDER FOR YOUR BUSINESS

    But which IT provider do you choose? With hundreds of providers up and down the country, what factors can you consider to ensure you choose the right IT provider for your business?

    Highly Reliable – Make sure your IT provider is highly reliable. When it comes to IT, time is money. If your IT goes down or you have an IT disaster, you need to know that your provider will respond to you quickly and be able to help you out quickly.  

    Continuous Support – we understand that support packages can seem expensive, but they are there for a reason. They enable you to have access to on-hand support when you need it most. Although it may seem like a significant cost, it works out far more cost-effective than call-out fees when a support package isn’t in place. So, when choosing an IT provider for your business, ensure they have the correct support package to suit you and your business needs.

    Offer Scalable Services – make sure the services that your IT provider offers can be scaled to suit your business. If you’re planning on growing at a certain rate over the coming months or years, you want to make sure that your IT provider can keep up with you.

    iNREACH IT SUPPORT                

    At iNREACH, we are a reliable IT provider for many businesses. We have scalable support packages that can suit any business of any size.

    Contact us today for more information on our IT offerings.

    Our services include managed print services, printer and photocopier supply and maintenance, document management services, digital print supply and printer support.

    PRINT SERVICES FROM iNREACH

    When you invest in print services with iNREACH, you are working with a team of specialists within the industry. We partner with the leading printer brands in the country and have harnessed innovation to offer our clients exclusive solutions to elevate their business.

    Many businesses in the UK now work with print supply partners for various printing services.

    CONSIDERATIONS WHEN INVESTING IN PRINT SERVICES 

    When choosing a print partner to work with, there are several considerations you may want to take into account.

    Your Printing Needs – Assess your business’s printing requirements, including the volume, types of documents, and frequency of printing. We can do this for you as part of our initial audit when you choose to work with iNREACH. This will help determine which device needs replacing and where you can combine machines where possible.

    Quality and Capabilities of Your Potential Partner – before you select your provider, evaluate the quality of printing services offered. At iNREACH, we can offer many print services, from managed print service support to device maintenance. Contact us today to discuss our bespoke packages.

    Safety and Security – You need to consider what happens to data stored on your print devices whist using them, and after you change or upgrade. iNREACH will ensure that you data is totally safe and that your equipment meets the latest security legislation which is changing in April 2024.

    Device Cost and Service Pricing Structure – What is your print service budget? Consider not only the cost of the print devices themselves but also the support package you would require. Ensure that the pricing aligns with your budget and offers good value for the services provided. At iNREACH, we can build a package for you and your business so you aren’t paying for the services you don’t need.

    Customer Service and Support – What level of customer support do you require? At iNREACH, we can help you decide what level your organisation will need and build this into your print service plan. As a print service provider, we pride ourselves on being responsive, reliable, and able to promptly address any concerns or issues.

    Latest Technology and Innovation – Consider whether the print service provider utilises cutting-edge technology and stays updated with industry trends and innovations. Providers that invest in the latest printing technologies and techniques will be able to offer better service, products and advice.

    Importance of Environmental Impact- Environmental impact and being more aware of your carbon footprint are things many businesses are looking to combat. Working in our industry, we take environmental impact very seriously, which is why we have partnered with Treeapp. A charity that helps with planting trees worldwide – find out more about them here.

    INVESTING IN PRINT SERVICES WITH iNREACH

    If your organisation is considering investing in print services or looking for a new print service partner, contact the iNREACH team today. We can discuss our basic package elements and find out what your business requires.

    If you don’t already have a plan in place for how your organisation will handle the ISDN/PSTN Switch-Off, then we recommend this be a priority for you over the next few months.

    WHAT IS THE ISDN/PSTN SWITCH-OFF AND HOW WILL IT AFFECT MY BUSINESS? 

    The ISDN/PSTN (Integrated Services Digital Network/Public Switched Telephone Network) switch-off is the termination of traditional ISDN/PSTN services by all telecommunications providers throughout the UK.

    ISDN/PSTN has historically served as a prevalent network for telephone calls and data communication. The network used conventional copper-based wires to transmit information from device to device. As communication, technology, and data transfer have become more advanced, ISDN/PSTN has become inefficient and has been replaced, for the most part, by more modern alternatives.

    Although this transfer process began some time ago, there are still some businesses and personal communication systems using the ISDN/PSTN systems. Now that there is a date for the ISDN/PTSN to switch off, if your organisation still relies on ISDN/PSTN, it’s imperative to begin implementing necessary changes.

    The switch-off completion date is December 2025, but we’d advise acting now to avoid disruption.

    iNREACH AND THE ISDN/PSTN SWITCH-OFF

    iNTALK, our hosted cloud-based communication system, is the perfect solution to the upcoming switch-off. Cloud-based VoIP (Voice over Internet Protocol) solutions deliver communication channels online rather than traditional copper phone lines.

    Our iNTALK system is scalable for any organisation of any size, has a user-friendly interface, and is highly secure.

    If you would like more information on our iNTALK platform or want to know more about the ISDN/PSTN switch-off, then contact us today.

    Our work with Treeapp means that for every deal we complete, we will plant a minimum of 25 trees. With larger clients we plant more trees to help offset paper usage and/or carbon footprints and be more environmentally aware.

    So far, our total number of trees planted is 3,608. Over their lifetime, these trees will absorb 393.27 tonnes of CO2. This total of trees has also created 36 workdays for the communities where they are planted and have reforested 5772.80m² of land.

    We also received a 2023 Impact report where more detail is given on the species of trees that have been planted as a result of our work.

    DIGITAL CERTIFICATES

    To make our clients feel more involved in our Treeapp journey, we have started to provide a Tree Planting Certificate displaying how many trees they have helped plant by working with us.

    The certificate also states how much paper each tree provides and how much carbon it absorbs over its lifetime. This highlights how we work towards global change and offsetting our carbon footprint.

    For more information about Treeapp, take a look at their website. You can also track our progress on our Treeapp page on our website.

    iNREACH Group is pleased to announce the launch of our new corporate brochure.

    This brochure will serve as a tool to showcase our products, services and company’s benefits to both our existing and prospective customers.

    You can read the online version here: https://inreachgroup.co.uk/company-brochure/

    Gearing up for the 2024 racing season – this time is racing in the British F3 Championship with Hitech Pulse-Eight.

    Over the previous seasons Will has proven him self time and time again against drivers who are older and more experienced than him.

    His racing ability is instinctive, and he has been identified as “one to watch for the future” by the iconic Tiff Needell

    Check out the video below – make sure you’re following us on social media for updates on Will and his racing season as well a chance to win tickets to see him in action!

    An IT Disaster Recovery Plan is a comprehensive proposal outlining the procedures and processes an organisation will follow to recover and restore its IT systems and infrastructure in a cyber-attack.

    No matter the size of the organisation, every business should have an IT disaster recovery plan.

    WHY INVEST IN AN IT DISASTER RECOVERY PLAN?

    The goal of an IT Disaster Recovery Plan is to minimise downtime and data loss and ensure the continuity of critical IT services after a disruptive event, allowing your organisation to work through an attack should one happen.

    An IT disaster recovery plan also safeguards your business data, thus protecting your employees, clients and other stakeholders. Depending on the nature of your business, a disaster recovery plan may also enhance customer confidence.

    IT DISASTER RECOVERY PLAN WITH iNREACH

    At iNREACH, we can assist you when creating your IT disaster recovery plan. We specialise in all areas of IT and security, making disaster recovery part of our service offering.

    Contact us today if you require support with your IT disaster recovery plan.

    WHAT IS AN IT DISASTER RECOVERY PLAN – KEY COMPONENTS 

    Key components of an IT Disaster Recovery Plan typically include:

    Risk Assessment

    During the risk assessment phase, we start by identifying potential risks and threats to IT systems, such as natural disasters, cyberattacks, hardware failures, or human errors. We also analyse the current security system and suggest alterations and upgrades accordingly.

    Business Impact Analysis

    Impact analysis involves evaluating the potential impact of disruptions associated with IT disasters on business operations. This could include financial losses, operational downtime, and damage to the organisation’s reputation.

    Recovery Objectives

    Here, we establish specific recovery time objectives and recovery point objectives for different IT systems. This includes the maximum acceptable downtime and the maximum acceptable data loss. This helps us to determine the level of security required.

    Backup and Recovery Procedures

    Provide information on backup strategies for critical data and systems, including the frequency of backups, storage locations, and data restoration methods.

    In the event of an IT disaster, you will be relying on backup and recovery data, so the data you have must be sufficient.

    Technical Recovery Procedures

    Your IT disaster recovery plan should provide step-by-step instructions for recovering IT systems, applications, and data. This includes information on hardware and software requirements, system configurations, and dependencies. The more detailed this section is, the quicker you can recover elements of your IT system and get back to business as usual.

    Testing and Maintenance Procedures

    To ensure effectiveness, you should regularly test your disaster recovery plan through simulations or drills.

    Training and Awareness

    To ensure your IT disaster recovery plan is effective, you should provide training for relevant personnel on their roles and responsibilities. Raising awareness about the importance of following the disaster recovery plan is also important.

    FINAL THOUGHTS 

    An effective IT Disaster Recovery Plan is critical to an organisation’s overall business continuity strategy. Contact us today for more information or to discuss your IT Disaster recovery plan.

    A managed print service is when an organisation uses a print support company, such as iNREACH, to manage its printing elements.  

    Managed print services include all printing appliances such as printers, photocopiers, scanners, fax machines and other devices. Depending on the package agreed, managed print services can also include management of paper and toner deliveries and print appliance maintenance. 

    Reasons to Invest in Managed Print Services 

    Many organisations are choosing to invest in Managed Print Services or MPS. There are many reasons why it’s a good idea to have an MPS plan for your business – here are our top 5 reasons you should invest. 

    Reduce overall printing costs – each printing device can be maintained by your service provider, keeping them running smoothly and efficiently to reduce overall printing costs for your organisation. 

    Reduce carbon footprint – MPS allows you to monitor your overall printing output to make a conscious decision to reduce your printing costs and lower your carbon footprint. 

    Increase printer security – managed print services also include cyber security plans for all your printing devices. 

    Improving printing efficiency – When you choose to work with iNREACH, we can set up all your printing devices to make the installation process efficient. 

    Reliable customer support – Investing in managed print services means investing in a high level of customer support. We’re just at the other end of the phone when you need help or support. 

    What is a Managed Print Service Package, and How Does It Work? 

    We work with organisations of various sizes to offer a high level of support for managed print services. We have an adaptable managed print service package, so you only invest in what you need for your organisation. 

    To determine the level of MPS your business requires, we carry out the following. 

    • Situation analysis – We look at your current printing trends. We analyse how often you’re printing so that we know the volume of printing we need to be able to cater for. 
    • Pinter Evaluation – Next, we take a look at the printing devices you are using and see if there is anywhere we can save you money. Often, older machines are less efficient, making them cost more in the long term. We may recommend new devices if this is the case. 

    Once the analysis and evaluation are complete, we will look into ways we can lower your printing costs and streamline your printing process;

    • Device Consolidation –  Multipurpose machines are becoming more popular than ever. You could save money by consolidating your old photocopier and printer into one device. We use our analysis to recommend the best device for your print volume. 
    • Installation and Set Up – We set up all your printing devices and make sure they are all connected to your devices, whether PCs, laptops, mobile phones, etc. We recommend using cloud printing where possible. 

    And, when all your devices are set up and ready to go – we’re still on hand for;

    • Ink and Paper Supply – As part of your MPS package, we can automate paper and ink/toner for all your devices – this ensures you’re never caught short. 
    • Aftercare and Support – All of our Managed Print Service packages have a level of support. You can contact us if you have any issues with your printing devices, and we also offer maintenance plans. 

    MPS and iNREACH

    At iNREACH, we know the importance of ensuring your document workflow remains efficient and uninterrupted. We have over 25 years of experience supporting organisations’ printing services, so you can rest assured you’re in good hands. For more information on MPS or to make an enquiry, contact us today. 

    We are thrilled to be sponsoring him again for the exciting season ahead.

    After a fantastic season in 2023, Will is raring to go. He has worked hard to attain a spot in the GB3 – a new championship level for him. In the 2023 season with Hitech, Will achieved two wins along with fourteen podium places, finishing in second place overall.

    The GB3 Race Season 2024

    GB3 runs alongside the British GT Championship for half of its events and also incorporates four of the most famous Formula 1 circuits:

    • Spa
    • Hungaroring
    • Zandvoort
    • Silverstone

    The GB3 race season will kick off on the weekend of 30th March to 1st April at Oulton Park, with testing on 28th to 29th March. Will raced at this track last season – it’s a challenging circuit with a hairpin turn.

    It will be an exciting season, with new tracks and a new car for Will to learn – we know he will do a fantastic job!

    See the full schedule on the GB3 website here

    Will Macintyre and InReach 

    We will be providing regular updates on Will and his progress within the championship, so make sure you’re following us to stay up-to-date.

    We provide all aspects of telecommunications for businesses all over the UK. In this piece we will be giving you more information on telecommunications with definitions and examples.

    What Are Telecommunications? 

    Corporate telecommunications refers to the systems, technologies and devices that enable organisations to communicate and exchange information both internally and externally.

    Telecommunication systems are crucial in facilitating business operations, collaboration, and information sharing. Examples include telephones, mobile phones, online communication such as Teams or Zoom, as well as cloud-based communication systems.

    Telecommunications Definitions and Examples 

    Here are some definitions and examples of some of the most widely used telecommunications terms.

    Telecommunications

    Definition: The transmission of information, including voice, data, and multimedia, over a distance using electronic devices and systems.

    Examples of telecommunication devices:

    • Traditional telephone systems
    • Mobile phones,
    • Internet-based communication platforms

    VoIP (Voice over Internet Protocol)

    Definition: VoIP, also known as Hosted telephony, is the technology that enables voice communication over the Internet instead of traditional telephone networks. This is another area which has expanded over the recent years.

    Examples of VoIP service providers include:

    • Skype
    • Zoom
    • Whatsapp voice call
    • RingCentral
    • InTalk

    Unified Communications (UC)

    Definition: Platforms which support the integration of various communication tools and channels, such as voice, video, instant messaging, and email, into a unified platform for seamless collaboration. In recent years, UC platforms have become increasingly popular, and there are now several different options.

    Examples of Unified Communications providers include:

    • Platforms like Microsoft Teams
    • Cisco Webex
    • Zoom

    Teleconferencing

    Definition: The use of telecommunication technologies to conduct meetings with participants in different locations, often involving audio and video conferencing.

    Examples of software used for teleconferencing:

    • Zoom
    • Microsoft Teams
    • Cisco Webex

    Business Mobile Solutions 

    Definition: Business mobile solutions refer to a set of technologies, services, and tailored contracts designed to meet an organisation’s communication and productivity needs through mobile devices. Business mobile solutions packages also include security features such as remote wipe and additional antivirus software.

    Examples of elements included in Business Mobile Solutions:

    • Handsets
    • Contacts
    • SIM cards
    • Additional security features
    • MDM benefits  

    Mobile Device Management (MDM)

    Definition: Solutions and protocols to manage and secure mobile devices (smartphones, tablets) used within an organisation.

    Examples of MDM platforms:

    • MobileIron
    • AirWatch

    ISDN/PSTN

    Definition: ISDN/PSTN has been a widely used network for telephone calls and data communication over the years. It is currently being phased out, so if your organisation uses ISDN/PSTN, you will need to look into alternative options. Find out more in our Preparing for the ISDN/PSTN Switch-Off insight.

    Telecommunications from InReach

    The above definitions and examples showcase the diverse range of technologies and services involved in telecommunications.

    In any organisation, it is important to ensure that you are using the best telecommunications platforms and devices to ensure your communication is efficient, as this feeds into the rest of your business processes.

    Please contact us for more information on business telecommunications or to discuss your options.

    That’s 25 years of industry experience and knowledge that we pride ourselves on. 

    We like to look back on our company history and reflect on how far we have come. Take a look below at our timeline below to see what we have been up to over the years. We’ve also included essential milestones in the digital world that happened simultaneously. You may be surprised at some of the dates below! 

    Our Company History

    1998 

    In the world of technology, 1998 marked the launch of Windows 98. It was also a big year for search engines as Google was established. 

    For us, in April 1998 JAP was formed by Adam Macintyre, who is still our MD today. This was the start of our journey to becoming the organisation we are today.  

    2001

    2001 was a big year for Apple, with the release of the first iPod alongside iTunes. Wikipedia arrived in 2001 and is one of the most used websites.  

    2001 was a big year for us also; JAP rebranded to easycopiers in May 2001. We achieved £1m turnover for the first time, and we expanded and relocated to Darin Court, Crownhill, MK, in October 2001.  

    2002 

    In 2002, Friendster – the first social network, was released. Although Friendstar is no longer active, it played a huge role in social media development.  

    For us, January 2002 brought us our first global partner agreement with Canon, who we still partner with today. 

    2003 

    In 2003, Intel incorporated WiFi into chipset. Email became much more significant, and as a result, 2003 marked the first year that more spam emails were sent than legitimate ones. 

    We expanded again and relocated to Tanners Drive, Blakelands, MK, in February 2003. We won our second global partnership with Ricoh in May 2003; we are also still partnered with them to this day. We achieved £7m turnover for the first time in 2003.  

    2004 

    Facebook was launched in 2004 as a social media platform strictly for the use of Harvard students. 

    We signed an agreement with our third global partner, Konica Minolta, in March 2004 

    2010 

    Apple released the first iPad – a real game changer for businesses and individuals alike. 

    We Expanded and relocated to Presley Way, Crownhill, MK, in September 2010 

    2012 

    Quad-core smartphones and Windows 8 were launched – everyone had access to the internet in their pockets. 

    For us, 2012 marked the addition of our fourth global partner agreement with Lexmark. 

    2016 

    In 2016, more people accessed the internet through the use of a mobile device than a wired device. There was also a massive increase in data analytics and the use of AI across the internet. 

    As the internet grew, so did we, and in 2016, we purchased our London office and made a fifth global partnership with Epson in April. InReach Comms was launched, and we signed an agreement with the UK’s leading brand, Gamma. 

    2018 

    The Data Protection Act, or GDPR, became law in May 2018. This was implemented to stop unsolicited contact, which meant many companies had to update their mailing lists. 

    In 2018, we achieved our ISO 9001 accreditation. 

    2020 

    As we all know, 2020 was a huge year for Video conferencing, with over 775 million meeting participants using it daily. 

    Sony PlayStation 5 and Xbox series X were launched in the gaming world. And Windows 7 reached EOL (end-of-life). 

    For us, 2020 was a big year; we launched InReach IT in January 2020. We gained our Official Microsoft Partner accreditation in April and gained our Cyber Essential accreditation in October. 

    2022 

    In 2022, Artemis 1 made its debut flight. 

    With the ISDN/PTSN switch off looming, we developed InTalk. 

    2023 

    In 2023, the first Apple VR headset was launched 

    At InReach, we celebrate 25 years in business! 

    We know that sometimes, technical terms can feel like a completely different language if you’re not used to them.

    We’ve selected our top 30 terms to help with your understanding – we hope this helps. If you have encountered other jargon terms and want to know more, please contact us.

    IT Jargon Explained

    1. API (Application Programming Interface) – A set of rules that allows one software application to interact with another. It defines the methods and data formats that applications can use to communicate.

    2. Back-up – The process of copying and archiving data to ensure its availability in the event of data loss, system failure, or other unforeseen circumstances. This should be part of your disaster recovery plan.

    3. Big Data – Large and complex sets of data that traditional data processing methods are inadequate to handle. When working with big data, advanced technologies are required.

    4. Blockchain – A decentralised and distributed digital ledger that records transactions across multiple computers securely and tamper-resistantly.

    5. Cloud Computing – The delivery of computing services, including storage, processing power, and applications, over the Internet instead of on local servers.

    6. Cybersecurity – The practice of protecting computer systems, networks, and data from security breaches, attacks, and unauthorised access.

    7. DevOps – A set of practices that combine software development (Dev) and IT operations (Ops) to improve collaboration and productivity by automating infrastructure, workflows, and continuous delivery.

    8. DNS (Domain Name System) – A hierarchical system that translates human-readable domain names into IP addresses, facilitating the identification of resources on the Internet.

    9. Encryption – converting information into a code to prevent unauthorised access and hacking. It is commonly used to secure sensitive data.

    10. FTP (File Transfer Protocol) – A standard network protocol used to transfer files from one host to another over a TCP-based network, such as the Internet.

    11. Firewall – A network security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules.

    12. HTML (Hypertext Markup Language) – The standard markup language used to create web pages. It structures content using a system of tags.

    13. IoT (Internet of Things) – The network of interconnected physical devices, vehicles, buildings, and other objects embedded with sensors and software that enables them to remain connected to collect and exchange data.

    14. IaaS (Infrastructure as a Service) – A cloud computing model that provides virtualised computing resources over the Internet, including virtual machines, storage, and networking.

    15. Java – A widely used, object-oriented programming language known for its platform independence, making it suitable for various applications.

    16. JSON (JavaScript Object Notation) – A lightweight data interchange format used to transmit data between a server and a web application as an alternative to XML.

    17. LAN (Local Area Network) – A network that connects computers and devices in a limited geographical area, such as within a single building or campus.

    18. Machine Learning – A subset of artificial intelligence (AI) that enables systems to learn and improve from experience without being explicitly programmed.

    19. Malware – Short for malicious software, it refers to software specifically designed to harm or exploit computer systems and networks. Firewalls are designed to stop this.

    20. Microservices – An architectural style that structures an application as a collection of loosely coupled, independently deployable services.

    21. Network Protocol – A set of rules governing data exchange between devices on a network.

    22. Open Source – Software whose source code is freely available to the public, allowing anyone to view, modify, and distribute the code.

    23. Ransomware – Malicious software that encrypts a user’s files and demands payment in exchange for restoring access. A type of Malware.

    24. SaaS (Software as a Service) – A software distribution model where applications are hosted by a third-party provider and made available to customers over the Internet.

    25. Serverless Computing – A cloud computing model where the cloud provider automatically manages the infrastructure, allowing developers to focus solely on writing code.

    26. SSL/TLS (Secure Sockets Layer/Transport Layer Security) – Protocols that ensure secure communication over a computer network, commonly used for securing web traffic.

    27. SQL (Structured Query Language) – A domain-specific language for managing and manipulating relational databases.

    28. UX (User Experience) – A user’s overall experience with a product, system, or service, encompassing aspects such as usability, design, and accessibility.

    29. VPN (Virtual Private Network) – A secure and encrypted connection over the Internet, allowing users to access a private network remotely as if they were directly connected to it.

    30. VoIP (Voice over Internet Protocol) – A technology that enables the transmission of voice and multimedia content over the Internet, converting analogue audio signals into digital data packets. VoIP is commonly used for making voice calls over the Internet, offering cost-effective and flexible communication solutions.

    We hope you have found our IT Jargon buster useful. If there are any further terms you are looking for explanations for, please get in touch with us.

    This makes us the best option for your organisation; in this insight, we explore the benefits of using a provider with in-house support.

    When you work with InReach, we are able to provide support and troubleshooting on all of the print devices we offer. This means we don’t need to involve a third party, which has many advantages.

    Benefits of Using a Print Provider with In-House Support 

    There are several benefits of using a print provider with in-house support. Our top three are;

    Faster Turn Around – because we don’t outsource our support, we don’t need to consult any third parties or call any external contractors out to you. We pride ourselves on offering support for all areas of printing. Whether it be a service, troubleshooting or repair, we have the skill set in-house to be able to support your organisation.

    We endeavour to respond to your request within 4 hours of contacting us during the working day, whereas a service provider using a third party for support could take up to 3 days. 

    Cost Effective – because we can support you ourselves, we are able to keep costs to a minimum. We don’t have any contractor fees, and because of this, you won’t have to pay as much as you would if you were using a provider who needed to outsource their print service support.

    We know our clients – client familiarity is another benefit of using a print provider with in-house support. We already know your printer history, workflow, print requirements, etc. This saves so much time and means we already have the knowledge we need to analyse your printing process.

    Print Support from InReach 

    When it comes to print support, there are many aspects which your organisation may require, from selection and purchase to servicing and support. These activities can be time-consuming, and it’s not feasible for many organisations to have a dedicated in-house team for this. This is where InReach steps in!

    With 15 years of expertise in providing print service support for our clients across Milton Keynes and throughout South East England, the InReach team excels in commercial print management and support.

    Contact our team today for more information or to discuss your print service solutions.  

    If you haven’t already begun to make the required changes within your organisation, then now is the time to act.

    What is the ISDN/PSTN Switch-Off?

    The ISDN/PSTN (Integrated Services Digital Network) switch-off refers to the discontinuation of traditional ISDN/PSTN services by telecommunication providers.

    ISDN/PSTN has been a widely used network for telephone calls and data communication, offering digital transmission of services through traditional copper-based telephone lines. However, with huge advancements in technology over the years and the widespread requirement of faster and more efficient communication protocols, ISDN/PSTN is being phased out. Essentially, if your organisation is still using ISDN/PSTN, then you need to start making changes now.

    Preparing for the ISDN/PSTN Switch-off 

    When preparing for the ISDN/PSTN switch-off, there are several steps that your business could take to ensure a smooth transition.

    When you work with InReach, we undertake many of these steps for you, so contact us today if you require assistance.

    Step 1: Assess Current Infrastructure:

    As with all business changes, the first thing that must be done is a situation analysis. Identify all ISDN/PSTN lines and services currently in use within your organisation and determine how much your business relies on ISDN/PSTN for voice and data communication. This will help you determine how much of your equipment and processes will need adapting.

    Step 2: Understand Replacement Technologies:

    Research and understand alternative technologies that can replace ISDN/PSTN, such as VoIP (Voice over Internet Protocol), SIP (Session Initiation Protocol), and cloud-based telephony solutions and evaluate the compatibility of your existing systems with these technologies.  

    Step 3: Update Phone Systems:

    There is a good chance your phone system will require an update; the level of this update will depend on your current infrastructure. At InReach, we can recommend the best solution for you and your business.

    Step 4: Assess Network Infrastructure Readiness:

    Ensure that your network infrastructure can support the increased data traffic associated with new technologies.

    Check the quality of your internet connection, as it will play a crucial role in the performance of VoIP and other internet-based services.

    Step 5: Training and Transition Plan:

    When you work with InReach, we can offer a comprehensive training plan on all of the equipment that we provide. We can develop a detailed transition plan that outlines the steps to be taken before, during, and after the ISDN/PSTN switch-off and create a phased migration approach to migration to minimise disruptions and ensure a smooth transition.

    Preparing for the ISDN/PSTN Switch-Off with InReach 

    If you require further information on the ISDN/PSTN switch-off or are looking for support for your organisation, contact InReach today

    As our world becomes increasingly digital, businesses are looking for ways to modernise old systems and become less reliant on paper.

    Of course, going forward, many businesses will choose not to print as many documents, which will reduce paper consumption dramatically. However, what about the countless hard copies of older documents in filing cabinets or storage, which you legally cannot get rid of yet? This is where scanning can be a huge benefit for business.

    Document Digitisation 

    Document digitisation is the process of scanning old documents to store them digitally rather than as hard copies. This is something that many businesses are investing time and energy into.

    Once the documents have been scanned, they can be stored on the cloud and accessed electronically by a document management system.

    Benefits of Scanning Documents for Businesses

    What are the benefits of scanning documents for businesses? Why is it important that organisations take a step towards document digitisation?

    There are several benefits of scanning documents, and although it can be a time-consuming process, the benefits far outweigh the costs.

    Increase Security – using a digital document storage solution is far more secure than using hard copies. They are stored on a cloud, protecting them from any physical elements such as fire, flood, etc., and any criminal offences. You can rest assured that your documents will not fall into the wrong hands.

    Compliance and Regulations – when it comes to being GDPR compliant, there can be various issues with hard copies and physical filing systems. One of the benefits of scanning documents for businesses is that once they are on the cloud, there is a record of who has accessed the documents. It also means that they can be deleted/destroyed quickly and efficiently when the time is right.

    Improves Accessibility – No matter how strict your physical filing system is, finding a hard copy of any document can be time-consuming and difficult. Searching for a digital document is far easier and reduces your searching time down to a fraction.

    Enhance Collaboration – when you are working as part of a team, digital documents are so much easier to use. More than one person can access a file at a time, and you can easily make copies to work on if required.

    Space Saver – physical documents take up space, which can be precious. Whether you have one filing cabinet or twenty, digitising your documents can save valuable space in your office.

    Equipment for Scanning Documents from InReach

    At InReach, we can provide a range of devices suitable for scanning documents for businesses. As well as the scanning devices, we can also offer flexible cloud-based storage solutions for your documents.

    Contact the team at InReach today to discuss your document scanning solutions.

    Our opening times over Christmas are as follows:

    Monday 25th Closed

    Tuesday 26th Closed

    Wednesday 27th open 10am to 3pm

    Thursday 28th open 10am to 3pm

    Friday 29th open 10am to 3pm

    Monday 1st January Closed

    Tuesday 2nd January (onwards) open as normal

    If you require support during the days we are closed, feel free to email us enquiries@inreachgroup.co.uk and we will respond on our return to the office.

    Merry Christmas and a Happy New Year to everyone from the team at InReach.

    In today’s digital age, data protection in telecoms is something that needs to be taken into consideration for both individuals as well as businesses.

    As with many aspects of business, the telecommunications sector is experiencing a period of remarkable transformation. The increasing need for faster connection speeds and reduced latency has compelled mobile, cloud and fixed-line service providers to undergo substantial network reconfiguration. This is in order to accommodate emerging technologies like 5G and IoT, as well as large-scale public initiatives like smart cities and communication networks for autonomous vehicles.

    Understanding Data Protection in Telecoms

    When it comes to data protection in telecoms, there are three aspects to be aware of:

    • Protecting systems from an attack
    • Detecting an attack should it happen
    • Protecting the data itself

    For many service providers, the first two points – protection and detection are the most obvious and are often focused on as a priority. The third point, however, protecting the data, is often overlooked – which is a problem in today’s society, with GDPR becoming more important than ever.

    Regulations like GDPR, along with the responsibility to safeguard subscriber identity, are growing progressively stringent regarding data protection standards, particularly within the telecom industry. Consequently, the industry organisations responsible for establishing communication protocols and standards are establishing more precise guidelines for compliance. In line with these mandates, the integration of hardware security modules (HSMs) is now an obligatory component of a secure cryptographic framework for data protection in telecommunications.

    Why Data Protection in Telecoms is So Important 

    Data protection in all aspects of business is important, and telecoms is no different. Within telecoms for any organisation, there is a vast amount of personal and sensitive information for employees and clients/customers. Ensuring this information is protected is essential for the well-being of everyone involved as well as the success of your business.

    Investing in Data Protection in Telecoms with InReach 

    When it comes to investing in data protection in telecoms, it is important to make sure you are working with a partner who has the understanding, knowledge and technology to protect your business and your data.

    For more information or to discuss our communication, contact the team at InReach today.

    One of the many services we offer our clients is a managed network service.

    If you are concerned that you don’t have an apparent oversight of your IT network activity, then a Managed Network Service would be an excellent solution for you. It allows you to identify connected devices and check the status of backups easily. If you don’t have a clear handle on your network’s activity and health, problems may arise.

    What is a managed network service?

    A managed network service refers to the outsourcing of various aspects of your company’s network and IT infrastructure. These services can encompass a wide range of tasks, including network monitoring, maintenance, security, troubleshooting, and performance optimisation.

    At InReach, we are a managed network service provider, which means we typically take on responsibilities such as configuring and managing routers, switches, firewalls, and other networking devices. We can also oversee tasks including monitoring network traffic, ensuring data security and compliance, setting up virtual private networks (VPNs), and providing technical support to end-users.

    Step-by-Step Process of Implementing a Managed Network Service

    When you choose to invest in our managed network service – here is what you can expect.

    1. Device Mapping: We start by creating a comprehensive map of all the devices connected to your IT network.
    • Infrastructure Audit: We conduct a thorough audit of your IT infrastructure, delving deep into the performance details of your network. This is all done remotely, ensuring no disruption to your operations.
    • Remote Monitoring: We continuously monitor firewalls, switches, and access points from a remote location. This allows your business to operate with confidence, knowing that we are actively safeguarding your network.
    • Proactive Fault Detection: Our proactive monitoring system quickly identifies any faults, allowing us to provide expert support for swift resolution.
    • Server Uptime Monitoring: In addition to security, we also keep an eye on the uptime of critical servers to ensure seamless operation.
    • Reporting and Audits: We offer various tools, including inventory reporting and policy violation audits, to help maintain the efficiency and security of your business.

    Benefits of a managed network service from InReach 

    By investing in managed network services, businesses can benefit from expert knowledge and experience in managing complex network environments. This can lead to improved network performance, increased security, reduced downtime, and potentially lower overall operational costs.

    Managed network services are especially valuable for businesses that do not have internal resources to effectively manage their own networks.

    Benefits of a managed network service for your business include:

    • Invest in Expertise and Specialisation: At InReach, we are experts in networking technologies. We can bring specialised knowledge and experience to effectively manage and optimise your network.
    • Cost-Efficiency: Outsourcing network management can be more cost-effective than maintaining an in-house IT team. It often reduces labour costs, eliminates the need for expensive hardware and software investments, and minimises the risk of unexpected expenses.
    • Proactive Monitoring and Maintenance: A managed network service ensures your network is continuously monitored for performance issues, security threats, and potential disruptions. This proactive approach helps identify and address problems before they impact operations.
    • Enhanced Security: We can implement robust security measures to protect your network from cyber threats. This includes firewalls, intrusion detection systems, and regular security updates. This can not only help with prevention but also minimise downtime should an attack occur.
    • Scalability and Flexibility: As your business grows, your network requirements may change. Our managed network services can easily scale to accommodate increased demands, ensuring that your network remains efficient and responsive.
    • Peace of Mind: Knowing that your network is in the hands of experts actively monitoring, maintaining, and securing it provides peace of mind, allowing you to focus on growing your business.

    More information…

    At InReach, we work with organisations all over the UK to support them when it comes to Managed Network Services. We can help with all aspects of your IT network and build a package to suit your requirements.

    For more information, contact our team today.

    It’s a simple cloud-based solution, meaning there is no need for additional print servers.

    Uniflow is scalable and modular, making it easy to quickly adapt your plan. 

    There are many benefits to investing in a system, such as uniFLOW, for your business. 

    Features and Benefits of uniFLOW

    Flexibility – Using uniFLOW, you can easily print and scan from any device. Once you send your job to print, it will be lined up in a secure print queue and released to any chosen printer on the system.  

    Increase productivity – uniFLOW is easy to use and integrates into your existing printing equipment, enabling you to work faster and smarter. There is also full support for printing and scanning for the whole workforce. 

    Restrict Device Access – you can give or restrict device access based on users or location. This gives you better control over what is being printed and ensures it is absolutely required. 

    Reduce Your Carbon Footprint – we all try and do our bit for the environment. With uniFLOW, you can optimise your printing to reduce printing and paper waste.  

    Printers can also be controlled through uniFLOW, meaning they don’t need to be kept “on,” minimising the amount of electricity used within your work environment. 

    Reduce Printing Costs – With uniFLOW, you can easily track your printing costs either by device or by user. You can then use this data to create specific rules for devices or users to help keep costs down. 

    Integrate Multiple Devices – uniFLOW can be integrated into many different devices, makes and models – even non-Canon equipment, maximising your investment. Contact InReach about incorporating it into your existing fleet. 

    Scalable – uniFLOW is designed for all business types and sizes. It can be used to manage various devices to streamline printing, scanning and photocopying. 

    Investing in uniFLOW for your business 

    All organisations face challenges when it comes to printing, whether it’s security, document workflow, budget control or user restrictions. With uniFLOW, many of those challenges can be solved. 

    For more information about uniFLOW and why we would recommend it for your organisation, contact InReach today.  

    As technology becomes more profound in everyday life, the risk of a cyber-attack is growing.

    Businesses rely on their systems so heavily that, without cyber security, a cyber attack can leave them in disarray, with no way to continue working – at least in the short term, sometimes for even longer.

    Why invest in Cyber Security – Who is at Risk of a Cyber Attack 

    A cyber-attack can affect anyone from individuals, small businesses, large businesses, charity organisations and everyone in between.   

    Small to medium-sized businesses can be targeted as they tend to have lower cyber security, making them easier targets for hackers. This is why we offer tailor-made packages for different-sized businesses.

    Large businesses and enterprises tend to invest in cyber security, making them harder to attack, although this doesn’t make them immune. They are often targeted based on how high-profile they are or in specific industries where attacks are more prevalent. If they have invested in cyber security, then even if an attack does happen, they are able to recover data quicker, so the episode doesn’t have a large impact on business functionality.

    Top Reasons to Invest in Cybersecurity 

    There are many different reasons to invest in cyber security. These are our top 5 reasons to invest in cyber security and make a cyber recovery plan for your business.

    • Protection from cyber threats

    This is the most obvious reason to invest in cyber security. With the increasing frequency and sophistication of cyberattacks, businesses are at constant risk of data breaches, ransomware attacks, phishing scams, and other cyber threats. Investing in cybersecurity measures helps to safeguard sensitive information and intellectual property.

    • Business Continuity

    Investing in cyber security means that your system has a robust backup plan in the unfortunate event of a cyber attack. You can get back online quickly, minimising downtime and ensuring business continuity when needed.

    • Legal Protection and Regulatory Compliance

    Many industries have strict regulatory requirements for data protection and privacy. Failing to meet these standards can result in hefty fines and legal consequences. Additionally, in the event of a data breach, businesses may be held legally liable for any damages suffered by customers or clients. Having robust cybersecurity measures in place can help demonstrate due diligence, potentially reduce legal liability and ensure they remain compliant with relevant laws and regulations.

    • Protect Employee Information

    Businesses of all sizes hold a significant amount of personal information about their employees. This data must be protected to ensure the privacy and security of the workforce. Investing in cyber security protects employee personal information from attacks.

    • Future Proofing Your Business

    Cyber threats are constantly evolving, with attackers developing new techniques and exploits. Investing in cyber security for your business allows you to stay ahead of emerging threats and adapt their defences accordingly.

    Cyber Security Plan Features 

    Based on the level of cyber security you invest in for your business, your cyber security could involve;

    • Risk assessment
    • Firewalls and intrusion detection
    • Secure network configurations
    • Regular software updates
    • Data encryptions
    • Incident response plans
    • Planning for onsite and offsite recovery
    • Data back-ups
    • Security audits

    Cyber Security from InReach

    If you’re investing in cyber security with InReach, in the unfortunate event of a disaster, we will;

    • Respond quickly and efficiently to minimise downtime.
    • Restore business data, applications and operating systems
    • Oversee replacement of hardware where required

    For more information, contact our team today. We can discuss various options and find a package for you and your business.

    Earlier this year, we began a partnership with Treeapp.

    Treeapp is a charity that works with organisations to increase the number of trees planted. Our partnership with Treeapp means that for every deal we complete, we will plant at least 25 trees through Treeapp.

    Our Treeapp Totals 

    So far, we have planted a total of 2,050 trees since September 2023. This has contributed to 3.280m² of land being reforested and has helped towards offsetting our carbon footprint as each tree absorbs 109kg of carbon.

    These trees have been planted all over the world, in various regions, including Asia, North and South America and Africa. 

    Find out more about Treeapp and how you can get involved here: https://www.thetreeapp.org/

    It is perfect for businesses looking to modernise their communication systems.

    Hosted telephony is one of the many communications services we offer at InReach. The BT ISDN 2025 switch is growing ever closer. A hosted telephony service is the best option for your business to ensure you’re organisation receives minimal disruption when this comes into play.

    What is Hosted Telephony?

    Hosted telephony, also known as cloud telephony or cloud-based phone system, is a business communication technology that allows organisations to make and receive calls over the Internet rather than using traditional telephone lines.

    When using a hosted telephony system, the hardware and software infrastructure needed to manage phone calls is hosted and maintained by a third-party service provider, typically in a remote data centre. This means that businesses do not need to invest in expensive on-premises telephone equipment.

    Key Benefits of Hosted Telephony

    Here are some of the most important benefits of using hosted telephony in your organisation.

    High Flexibility – Employees can make and receive calls from anywhere with an internet connection. This is especially valuable for remote or mobile workers.

    High-Quality Voice Calls – Hosted telephony uses Voice over Internet Protocol (VoIP) technology, ensuring high-quality voice calls with a stable Internet connection.

    Scalable – Another benefit of hosted telephony is that it allows businesses to easily scale their communication systems up or down to accommodate changing needs without the hassle of purchasing and installing new hardware.

    Integration with Business Applications – When you work with InReach, our hosted telephony systems can integrate with your customer relationship management (CRM) systems and other business applications. This streamlines workflows and improves productivity.

    Hosted telephony can also integrate with other communication tools like email, instant messaging, video conferencing, and collaboration platforms, providing a seamless and unified communication experience.

    Improved Customer Service – If you receive a high volume of calls, investing in hosted telephony can be great for your business because it includes features like call queuing and IVR (Interactive Voice Response) for improved customer service. Call routing can also enhance customer service by directing calls to the right departments or individuals.

    Virtual Phone Numbers – Businesses can have virtual phone numbers with area codes from different locations, which can be particularly useful for companies with a national or international presence.

    Disaster Recovery Plan – Since the system is hosted off-site, it can offer robust disaster recovery options, ensuring that communication remains intact even during a local outage. This is highly important if your business relies on telephones or regularly experiences a high volume of calls.

    Maintenance and Regular Updates – When you choose to work with InReach for your Hosted Telephony, part of your package will include maintenance and updates to the system. Not only does this reduce the burden on in-house IT teams, but it gives you peace of mind that your system is in up-to-date working order.

    Key Features of Our Hosted Telephony

    Some of the key features of a hosted telephony package from InReach include;

    • Virtual Phone Numbers
    • VoIP (Voice over Internet Protocol
    • Integrations
    • Advanced Features including call forwarding, call recording, voicemail-to-email, auto-attendant, and more.
    • Analytics and Reporting
    • Dedicated support desk
    • Configurable to meet your business needs

    Hosted Telephony from InReach

    At InReach, we are proud to offer hosted telephony to businesses all over the UK of various sizes. Our packages are built to suit your business and are based on the number of users/extensions required, the internet connectivity and your choice of hardware systems.

    To discuss your requirements and options, please contact our friendly team today. We can guide you on the best solution for your business.

    The final championship standings were determined during the weekend’s second race at Brands Hatch. This was the 30th race of the season overall.

    Sharp commenced from the pole position, with Deagen Fairclough (JHR) starting alongside on the front row. Macintyre began from the third position on the grid, next to teammate Jimmy Piszcyk. Fairclough executed a remarkable surge, taking the lead right from the start, while Sharp settled into second and Macintyre into third.

    Will Macintyre 

    What a season it has been for our Will, with a total of 14 podium positions since the start of the spring. Overall, the 2023 season has been the most competitive for some time, with 12 different race winners and 21 different podium finishers. It has been a great one to be a part of.

    We are incredibly proud of Will and look forward to his continued success in his British Championship journey.

    Make sure you’re following InReach so you don’t miss an update!

    With the increased cost of living, businesses, like everyone, are feeling the pinch.

    So why not make it your goal this year to try and reduce your printing costs in the office?

    Benefits of Reducing Printing Costs in the Office

    Reducing your printing costs not only has a positive impact on your bottom line but also has a positive impact on the environment. It will come as no surprise that many sheets of paper printed in offices end up in landfills. Even if they are recycled, it’s far more environmentally friendly not to print the document at all.

    So, as well as saving you money, reducing your overall printing means you can reduce your waste, your paper consumption, and your organisation’s carbon footprint. And you only need to make a few minor changes…

    How to Reduce Printing Costs in the Office 

    To effectively reduce your printing costs in the office, you’ll have to have the whole team on board. That being said, there are several ways you can do this. The most impactful ways are:

    Upgrade your machines – whatever device you use for printing, printers, photocopiers, fax machines etc., as with all technology, the newer the version, the higher the efficiency. If you are finding you’re spending more on printing supplies, then it could be time for a new machine. At InReach, we work with all our clients to ensure they purchase the best machines for their requirements. Contact a member of the team today if your printing device could be in need of an upgrade.

    Use a managed print service package – when you opt for a managed print service package with InReach, we manage your devices remotely so we can fix any printer breakdowns quickly and efficiently to get you back on track. We also offer toner, ink and paper subscription services so you never run out. This is one of the most cost-effective ways to manage your printing solutions in the office.

    Only print necessary documents – another great way to reduce your printing costs in the office is to only print documents which need printing. This can be difficult if printing is part of the culture in your office. But cutting down on printing documents – particularly emails, which aren’t necessary can make a huge difference to your printing costs.

    Print double-sided – you can cut your printing costs down significantly by selecting “print both sides” when printing documents. Most modern printers will have this option. This may not always be achievable depending on what document is being printed, but printing double-sided where appropriate can help to reduce your printing costs in the office.

    Go digital – going 100% paperless may not be possible or feasible for your business; however, going digital where possible could have a significant impact on your printing costs. Emails have replaced many types of physical mail, and more companies are now opting for a digital filing system rather than a physical one. Are there any ways your organisation could go digital to help reduce your printing costs?

    Printing from InReach 

    At InReach, we offer a range of print services for organisations of any size. From photocopiers to printers and fax machines with different service packages depending on your business requirements.

    We start every process with an honest assessment of your current circumstances and future needs to help build a package with the correct level of support for you.

    If you’re looking for an external partner to help you with all your printing solutions, contact InReach today.

    Titles will be decided, and we are backing Will Macintyre all the way.

    Brands Hatch will serve as the decisive racing ground for the ninth consecutive season for the ROKiT British F4 Championship.

    Heading into the final round, Louis Sharp of Rodin Carlin clings to the title lead by a mere solitary point, with our William Macintyre of Hitech Pulse-Eight closely following in second place. There is only one point between them, making this weekend the most important in the championship! Both drivers stood on the podium at Donington Park, tallying an equal 12 podium finishes this season. However, compared to Macintyre’s two, Sharp holds the advantage in race wins with five.

    The balance of power at the summit of the standings has shifted back and forth between these two contenders for most of the season, setting the stage for an exhilarating final showdown this weekend at Brands Hatch.

    For more information about this weekend’s races, take a look at the timetable here: https://msvstatic.blob.core.windows.net/documents/BTCC%20Timetable_BH02.pdf. Tickets will be available at the gate for anyone looking to attend the event.

    Make sure you’re following InReach for updates!

    Depending on how your current phone system is hosted, this could dramatically affect your business telephone system.

    What is ISDN?

    ISDN stands for Integrated Services Digital Network. It’s a set of communication standards used for transmitting both voice and data over digital telephone lines. ISDN was developed in the 1980s and gained popularity in the 1990s as a more advanced alternative to traditional analogue phone lines.

    Now, however, this technology is incapable of supporting the volume or quality of calls and voice data required for our digital world. In 2015, BT announced that in 2025, ISDN will be switched off, and all calls will be made via the internet. This is known as VoIP.

    What Does the ISDN Switch off mean for your business?

    Depending on your current telephone system, the ISDN switch-off could affect your business.

    For businesses that rely on ISDN for their communication infrastructure, the switch-off can have several implications:

    Technology Obsolescence – from April 2025, the ISDN lines will begin switching off; this will be completed by December 2025. Because of this phase-out, your business may find that the technology they are currently using will become obsolete.

    If you have invested in a new system recently, your provider should have recommended a system that doesn’t rely on ISDN. If you have any questions or want to check what system you are currently operating, you should speak to your current provider.

    Equipment Replacement – If your business uses ISDN-specific hardware (such as ISDN-compatible PBX systems or phones), you may need to replace or upgrade this equipment to work with the new digital infrastructure. This is something InReach provide, so give us a call to discuss your requirements.

    Cost Considerations – Moving to newer technologies like VoIP can lead to cost savings in the long run. Still, there might be initial expenses associated with equipment upgrades, installation, and training. Therefore, this is something you should consider for your business budget.

    How can InReach support your business during and following the switch-off?

    There are two options when it comes to switching to a telephony system in preparation for the ISDN switch-off. You can find out more by watching our video https://www.youtube.com/watch?v=JKviX0oozS8

    SIP – Session Initiation Protocol

    Session Initiation Protocol (SIP) telephone systems are a type of communication technology to initiate and manage voice and video calls over the internet. SIP is a signalling protocol for establishing, maintaining, modifying, and terminating real-time sessions involving video, voice, messaging, and other communications applications and services between two or more endpoints on IP networks.

    Some of the key features of SIP systems include the following;

    • Unified Communications: SIP systems often integrate various communication channels, including voice, video, messaging, and presence, into a unified platform.
    • Mobility: Users can make and receive calls from any SIP-enabled device with an internet connection, providing flexibility and mobility.
    • Scalability: SIP systems can easily scale to accommodate the needs of growing businesses by adding more SIP phones or extensions.
    • Cost-Efficiency: SIP systems can offer cost savings, especially for long-distance and international calls, compared to traditional PSTN lines.

    Hosted Cloud Based System 

    Cloud-based telephony, also known as cloud telephony or cloud-based VoIP (Voice over Internet Protocol), is a communication system that delivers voice and other communication services over the internet. Instead of relying on traditional landlines or on-premises hardware, cloud-based telephony leverages cloud computing technology to manage and facilitate communication services.

    Our iNTALK system is our own cloud-based telephony system.

    Some of the key features include;

    Scalable – our iNTALK system is scalable for all business sizes, making it well-suited to any organisation.

    User-friendly – our system has a user-friendly interface, making it easy for you to monitor and manage all of your business communications.

    Security – iNTALK offers multifactor authentication, making it a completely secure and flexible platform for your business needs.

    Find out more about the benefits of using iNTALK for your business here.

    ISDN Switch off – Final Thoughts 

    The ISDN switch-off will not be fully complete until December 2025. However, the new technology is readily available for your business, so why wait

    If you make the switch now, you will be in the best position when the switch-off begins in 2025, with little to no disruption to your business telephone communications.

    Contact the team at InReach today to discuss your options and make a future-proof plan.

    Mobile phones are important for business communications for a variety of reasons. At InReach, we offer business mobile phone packages as part of our communications services; we partner with all the leading network providers within the UK to provide a service which is unmatched elsewhere.

    Why are Mobile Phones Important in Business Communications? 

    Mobile phones are important for business communications for several reasons; our top 5 reasons for investing in mobile phone contracts for business are:

    1. Accessibility – the most obvious reason for using a mobile phone and something we have come to take for granted is accessibility. Mobile phones provide immediate and constant access to communication channels, enabling business professionals to stay connected regardless of location. Whether in the office, on the go, or travelling, employees can easily make and receive calls, send messages, and access business-related applications and data. This can sometimes be a hindrance as it means that, as a society, we struggle to “switch -off”, which can be a problem if employees use the same phone for professional and personal use.
    2. Extra Flexibility– Mobile phones offer flexibility in terms of work arrangements. Employees can successfully work remotely from anywhere with their mobile phones keeping communication channels open. This enables them to handle urgent matters, respond to customer inquiries, or access important business information on the go.
    3. Instant Response– Mobile phones allow for real-time communication through a variety of channels, as well as phone calls; mobile phones allow for text messages, instant messaging apps, and video calls. This promotes quick decision-making and contributes towards effective collaboration and timely responses to customers, colleagues, and business partners when the individual may not be in the office.
    4. More Than Just a Phone– With the use of mobile data, mobile phones support email access, allowing employees to manage their inboxes and respond to critical messages promptly. Many people also use the digital calendar to track meetings; microphone apps can be used as Dictaphones, and the camera can be used for photographic proof or evidence for any business activities if required. So when organisations invest in a business mobile phone communication package, they are investing in more than just a phone for phone calls.
    5. Customer engagement– Mobile phones play a crucial role in customer engagement. Businesses can leverage mobile technologies to reach and interact with customers through various channels. This enables personalised communication, customer support, targeted marketing, and the ability to provide timely updates or notifications for any industry and any sized business.

    Business Mobile Phone Packages from InReach 

    At InReach, we have a mantra: To offer businesses a truly unbiased mobile solution. So, we have partnered with all the main network service providers, meaning we can negotiate the best deals for you and your organisation. We can facilitate packages for any number of handsets, depending on your requirements.

    We work proactively to ensure mobile connectivity is uninterrupted so you don’t have to compromise – contact InReach today to discuss your business mobile phone communication packages.

    UK WIDE HOUSING COMPANY

    We are a UK wide company set up to provide residential and independent housing schemes for people in their later years.

    We had a fleet of MFD’s that were coming to the end of their life and wanted to have a look at the market place as things change so quickly with technology.

    We chose iNREACH as our new partner because they were clearly interested in our business beyond just the sale of the products. The service and support been excellent from the very start, including assistance with the management of the transition to the new solution.

    THE COMPANY

    A UK-wide housing company set up to provide residential and independent housing schemes for people in their later years.

    SERVICES USED

    WHAT WE DID

    The company had a fleet of MFD’s that were nearing the end of their lives. They wanted to ensure their replacements were up-to-date with the latest technology.

    THE BENEFITS

    iNREACH were able to provide the company with the assistance they required, managing the transition to the new solution.

    WHY THEY CHOSE US

    They chose iNREACH as their new partner because we showed an interest in their company, beyond just the sale of products – as we do with all our partners!

    STEEL FABRICATION COMPANY

    Our client works closely with our customers to design, manufacture and install precision, cost-effective solutions for their businesses.

    We have extensive experience working in the food and beverage, pharmaceutical, power, and construction industries. Our reputation as experts in hygienic conveyor systems, process pipework, gantries, and the construction industry stems from our ethos of innovation, partnership, and customer service.

    THE COMPANY

    A steel fabrication company who designs, manufactures and installs – offering cost-effective solutions for businesses and expertise in the food & beverage, pharmaceutical, power and construction industries.

    SERVICES USED

    Our New Brands | News | InReach

    Hosted Telephony and Mobile Phone services.

    WHAT WE DID

    iNREACH provided hosted telephony and mobiles to integrate the company’s communications all in one.

    THE BENEFITS

    The company now have the cost-effective solution they require to operate in a flexible and remote-working environment.

    WHY THEY CHOSE US

    They’d built a previous relationship with a member of our team and moved with them when they joined iNREACH.

    NATIONWIDE WHITE GOODS DISTRIBUTOR

    Kaboodle was founded in 2006 originally providing installation services to small white goods distribution companies.

    They have since grown to become a key supplier of white goods for housebuilders and developers all over the UK along with developing what is now the UK’s largest independent home appliance installation service for many of the country’s leading appliance retailers. Kaboodle are also the chosen installation partner for most premium appliance brands handling a variety of installation projects direct for the manufacturer, such as new product launch campaigns installing for reviewers, direct to consumer sales, product recall programs, and warranty exchange services.

    Across their 3 strategically located sites in the UK, iNREACH Group have helped transform business processes and costs by totally updating, improving and supporting their IT, Comms and Print infrastructure.

    Our New Brands | News | InReach

    Project managed the infrastructure and hardware installation at 3 new sites and migrated key systems and applications to the cloud for all locations whilst providing unlimited phone and remote support.

    Our New Brands | News | InReach

    Linked Mobile and Desk Phones to allow seamless communication between the office and remote workers. Improved broadband and mobile services delivering faster speeds and greater reliability across the business.

    Introduced a fleet of multifunctional printers to transform document workflow, reduce paper usage and save money.

    LEADING ELECTRICAL SUPPLIES WHOLESALER

    THE COMPANY

    Our client are a leading UK electrical wholesaler and distributor of electrical supplies that focuses on the individual needs of customers to provide an unparalleled level of service.

    WHY DID THEY NEED iNREACH?

    The client required iNREACH’s services because they had aging servers on-site, which meant they would have had to deal with the cost of replacing the servers and had no expertise within the company to do this.

    THE SOLUTION

    Our New Brands | News | InReach

    We provided the client with an affordable option to migrate their servers and emails into the cloud. This eliminated the cost of buying and maintaining new hardware. It also allowed the client to future-proof the business, as they are no longer reliant on any onsite hardware to run the business. In addition to this, the client now also has our dedicated helpdesk to provide support for any issues they have.

    Cyber-attacks can affect any organisation in any field. Attacks are becoming more common and more damaging than ever. They can corrupt your data and hold it at ransom until you fulfil their demands. This can result in permanent data loss and cause havoc for your business for any number of days or weeks, depending on the available solutions.

    Following a cyber-attack, the data recovery can be costly, your business could lose its competitive advantage, and you can sometimes experience a long period of downtime during the attack itself.

    Why do I Need a Cyber Security Disaster Recovery Plan?

    A cyber security disaster recovery plan will provide an organisation with a plan of action when it comes to cyber security incidents, including an attack or a data breach.

    Some of the main reasons your business needs are cyber security disaster recovery plan are;

    Safeguarding your Sensitive and Confidential Data – If a cyber-attack involves a breach of sensitive customer or corporate data, it can significantly amplify the costs and consequences. The ransom is usually increased, and the risk of sharing this data is also high. Therefore, safeguarding your data is imperative to protecting the business and its customers, clients and stakeholders.

    Reduce Impacts and Losses and Ensure Business Continuity – In some cases, cyber-attacks can result in high expenses. In the worst cases, they can sometimes even force companies to close completely. A good disaster recovery plan will incorporate strategies which ensure operational continuity and safeguard critical assets; this minimises overall costs and losses. If an organisation can continue to work through an attack, then the overall costs are significantly reduced.

    Get back On-track ASAP – The ultimate objective of any disaster recovery plan is to restore business operations so that your organisation can trade as normal as quickly as possible. A good Cybersecurity disaster recovery plan will outline the process of how to transition from business continuity to complete recovery following the attack. Getting your business back on track and running at full capacity ASAP will further reduce the cost of the attack.

    Communicate and Update – Effective management of cybersecurity attacks includes the right level of communication with your stakeholders, whether they are within or outside the organisation. They usually use an incident response team to keep leadership, regulators, and customers updated with the correct level of information. By establishing clear lines of communication, your organisation can efficiently manage the incident and ensure you’re meeting legal and regulatory obligations.

    Evaluate and Enhance – It’s essential to ensure your plan is up-to-date with regulations and uses the best technology. To keep on top of this, it’s best to evaluate your disaster recovery plan regularly and make changes where required.

    Developing a Cyber Security Disaster Recovery Plan

    There are several steps to developing a disaster recovery plan. At InReach, cyber security is one of our services, so creating a plan is something we can do for any business of any size in any industry.

    1. Appoint a Plan Owner

    It is crucial for a cybersecurity disaster recovery plan to have a designated owner who will lead the recovery process and be readily accessible when required. For this, you’ll need someone in an IT support organisation to help as well as someone in-house to be responsible for carrying out any actions.

    1. Identify Vital Assets

    Identifying vital assets and ensuring that they’re accessible means the chance of maintaining operations remains high, and business can continue throughout the attack. Identifying critical assets is vital in developing plans to protect and restore them quickly and efficiently.

    1. Risk Assessment 

    Conducting a full risk assessment for all data and processes can help your business evaluate the assets within your business and create a full plan of action for any incident. This could include anything from cyber-attacks to power cuts and so on.

    1. Backup Plans and Strategies 

    A good disaster recovery plan will include a plan for regularly backing up critical assets and protecting the data from attacks. With a clear understanding of what requires protection, our disaster recovery team will be able to devise strategies for backups and manage the risks.

    Support from InReach – Getting started with your Cyber Security Disaster Recovery Plan

    If your business is in the process of creating a disaster recovery plan for cyber security attacks, then now could be the time to seek external support.

    At InReach, we have experience in running IT and communication systems in many different organisations. We use our expertise to help businesses plan for disaster recovery and carry out the necessary actions to mitigate risks for your business when it comes to cyber-attacks.

    For more information or to discuss your disaster recovery plan for your business, contact us today.

    Through Managed Print Services, the print support company will also take on the responsibility for servicing the printers as well as providing ink, toner, paper and all other consumables.

    Managed Prints Services, or MPS, is something we offer our clients at InReach.

    Managed Print Service Packages

    When you choose to work with InReach for your Managed Print Services, you can guarantee you’ll be getting the best level of service. We work closely with you and your organisation to ensure you are getting the best package for your requirements. We;

    Analyse your current printing requirements – to determine how MPS could benefit your business, we first analyse your current printing activity and requirements.

    Evaluate your current printing devices – did you know some of your devices could be costing you more money? It may be worth upgrading machines for a better long-term saving; by using MPS, we can evaluate your machines for you and provide recommendations where necessary.

    Consolidate devices where necessary – with multipurpose machines becoming more available and affordable, it may be time to consolidate your devices.

    Automate ink and paper supply and delivery – make sure your devices never run out of supplies; you can automate your ink and paper deliveries with MPS.

    Set up remote printing – connecting to devices through the could mean your remote workers can still access printers where required.

    Stay on hand to offer support – our Managed Print Service packages all offer a level of support so you can reach out to us when needed.

    Why Should My Organisation Invest in Managed Print Services?

    There are many reasons why organisations choose to invest in MPS. Some of the most popular reasons are;

    • Improving printing efficiency
    • Reduce printing costs
    • Reduce carbon footprint
    • Increase printer security
    • Customer support packages

    Find out more about the benefits of MPS here.

    InReach Manages Print Services

    At InReach, we have been offering MPS for over 25 years; because of this, we can offer support and advice to any sized organisation within any industry when it comes to printing and print devices.

    Our experience means we know how you and your organisation can get the most out of an MPS package. We can work with you to ensure we build a package to suit you and your printing requirements.

    Contact the team at InReach for more information on MPS and to start your journey to a more efficient print service today.

    Founded in September 1998, InReach began as a modest enterprise with a vision to redefine the landscape of business technology solutions. We embarked on this journey with the aim of empowering organisations with cutting-edge solutions, and over the years, we’ve evolved, thrived, and contributed to the growth of countless businesses.

    Our Growth Over 25 Years

    As we reflect on our journey, it’s inspiring to see how far we’ve come. From our humble beginnings, InReach has grown into a leading provider of business technology solutions in the UK. Our dedication to staying at the forefront of technology has allowed us to continually adapt to the evolving needs of our clients.

    Throughout these 25 years, we’ve had the privilege of working with clients across various industries, helping them achieve their goals through our innovative solutions. Our commitment to excellence has driven us to continuously expand our portfolio, offering services ranging from Managed IT Support, Hosted and Mobile Business Telecommunications to Document Management Solutions.

    20 Years of Partnership with Canon

    A significant part of our journey has been our continuing partnership with Canon. As a globally recognized leader in imaging solutions, Canon have been instrumental in shaping our ability to deliver top-tier document management and printing solutions to our clients.

    Canon has consistently pushed the boundaries of imaging technology, and together, we’ve harnessed this innovation to offer our clients solutions that elevate their businesses. This collaboration has not only allowed us to stay ahead in a rapidly evolving industry but has also enabled us to provide our clients with the best-in-class services and products.

    A Bright Future Ahead

    Looking ahead, we are committed to continuing our tradition of innovation, excellence, and partnership. The ever-changing landscape of technology presents us with new challenges and opportunities, and we are excited to embrace them.

    Our commitment to our clients remains unwavering. We will continue to work tirelessly to deliver the highest quality solutions and services that drive efficiency, productivity, and success for the businesses we serve.

    We want to express our heartfelt thanks to our clients, partners, and the entire InReach team. Without your trust, support, and dedication, this milestone would not have been possible.

    Here’s to 25 years of growth, innovation, and 20 years of a flourishing partnership with Canon. We can’t wait to see what the future holds as we continue to reach for new heights together.

    To learn more about InReach and our journey, please visit our website: InReach Group.

    Thank you for being a part of our story.

    His second fastest time in the test race led him to starting in Pole position alongside Sharp for the first race of the weekend. Will managed to win this race and went on to have continued success the following day which means he has extended his lead to 26 points with 7 races to go.

    In addition to his fantastic weekend at Knockhill, Will has also been selected and one of the  10 drivers short listed for the Aston Martin Autosport Driver of the Year award. 4 of these young drivers will be going through to a 2 day driving shoot out – this is such an amazing achievement, and we are very proud of him.

    Will’s next racing weekend will be the 26th – 27th August at Donnington Park – make sure you’re following InReach for news and updates.

    The last weekend of July saw him taking the podium twice at the Croft Circuit; this makes him the driver with the most podiums so far this season.

    It was an eventful weekend; the reverse grid race on Saturday meant Will only collected 1 point, closing the gap on the leaderboard between him and Sharp to 8 points.

    Sunday was also an exciting race to witness Will manage to take second place behind Sharp with just a 1.962-second gap between the two of them. This closed the gap even further to just 6 points between the two of them on the leaderboard.

    Will’s next race weekend is 12th-13th August at his favourite track – Knockhill in Fife. This racetrack has the iconic McIntyre corner, where last year, Will overtook five cars!

    Find out more about the event at Knockhill here. Make sure you’re following InReach for news and updates.

    Will Macintyre is heading to Croft Circuit – we wish him the best of luck as he races to defend his current first place in the championship standings.

    View the current standings here: https://www.fiaformula4.com/standings/

    Croft Circuit

    Originally located on the grounds of an airfield, Croft Circuit has transformed into one of the UK’s premier permanent racing venues since the end of the Second World War.

    Stretching across 2.1 miles in scenic North Yorkshire, this remarkable circuit offers a perfect balance of elements, making it a true ‘all-rounder.’ It boasts thrilling high-speed, sweeping corners, such as the renowned Jim Clark Esses and the challenging first corner at Clervaux.

    Additionally, Croft Circuit incorporates technical sections, with the Complex at the end of the lap, providing an exciting and demanding experience for racers and spectators alike.

    Find out more about and book tickets here: https://www.croftcircuit.co.uk/racing/btcc

    During Saturday’s race, Will finished in second place, which led to him taking first place on the leaderboard. He then set out to defend that title on Sunday and ultimately finished the weekend with a 27-point lead ahead of Louis Sharp.

    We’re now past the halfway point of such an exciting championship so far…

    For complete race reports, see the official F4 news pages https://www.fiaformula4.com/news/

    What a great season so far for our Will! At InReach, we have sponsored Will in his racing endeavours for some time now. It’s fantastic to see the success he is achieving through his passion for racing.

    The F4 championship is now taking a summer break, with the next race weekend scheduled for the 29th- 30th of July at Croft Circuit.

    Make sure you are following InReach for updates and the latest news.

    This was a new track for Will to race at. With three test days total at this new circuit, he qualified a credible 6th. With a podium result in race three, it is still all to play for in the F4 championship.

    Will is still in position two on the leaderboard and only 5 points behind 1st position.

    At InReach, we are incredibly proud of Will; he has worked so hard and has had some fantastic achievements this season so far!

    Silverstone 24th and 25th June 

    With such a close gap between 1st and 2nd place, it is all to play for this weekend at Silverstone. As the hosting venue of the British Grand Prix, Silverstone Circuit is world-famous and never fails to deliver a brilliant weekend of racing every time.

    Silverstone circuit combines high-speed stretches and technical corners, which call for slower speeds. It’s a well-known circuit for any driver with plenty of overtaking opportunities.

    For more information on this weekend – take a look at the website here:

    https://www.silverstone.co.uk/events/British-F4-Championship

    Will is currently in 2nd position in the championship standards – what a fantastic achievement so far.

    This weekend, he’s heading to Oulton Park for one of the most challenging tracks of the season. With a tricky hair pin corner along with narrow sections and a chicane to navigate, this is going to be a weekend to remember.

    The F4 timetable for this weekend is as follows;

    Saturday 10.40 – Qualifying

    Saturday 14:30 – Race 1

    Sunday 13.10 – Race 2

    Sunday’s race is going to be extra special as it marks the 250th race in the current era at Oulton Park. During this time there have been 142 different drivers racing at this circuit in nine different seasons.

    Having won one of his races last weekend, and taking pole position, Will is really looking forward to Oulton Park this weekend.

    If you’ve been following along with our updates, you’ll be aware that we’re sponsoring Will Macintyre in his F4 British Championship journey this season.

    Will is currently in 2nd position in the championship standards – what a fantastic achievement so far.

    This weekend, he’s heading to Oulton Park for one of the most challenging tracks of the season. With a tricky hair pin corner along with narrow sections and a chicane to navigate, this is going to be a weekend to remember.

    The F4 timetable for this weekend is as follows;

    Saturday 10.40 – Qualifying

    Sunday 12:55 – Race 1

    Sunday 16.35 – Race 2

    Sunday’s race is going to be extra special as it marks the 250th race in the current era at Oulton Park. During this time there have been 142 different drivers racing at this circuit in nine different seasons. Sundays races will be live on ITV.

    Having won one of his races last weekend, and taking pole position, Will is really looking forward to Oulton Park this weekend.

    You can purchase your tickets for the event here 

    Qualifying on Saturday was extremely close, with 23 cars separated by just 0.84 seconds.

    Will secured pole with the fastest lap for the main race on ITV at 16:30 on Sunday afternoon and a second fastest lap of P3 overall for Race one on Saturday.

    The race weekend opened with Will making his first visit to the podium with a P2 and an overnight wait to claim his front row start.

    A reverse grid race two on Sunday saw Will Mac starting last in 23rd place, however with a calm and mature drive he achieved a  maximum points haul and finished a credible P11.

    With race 3 live on ITV,  Will started from pole and sped away to a smooth victory with a lead of over 5 seconds.

    Will Mac heads to Oulton park, for the first time in his young career on the 17th June as the leading Brit and only 2 points shy from the championship lead.

    Make sure you’re following InReach for news and updates.

    Currently, in position three on the Champion Standings, Will is gearing up for another weekend of racing, this time over at Thruxton.

    Thruxton is often billed as the “fastest circuit in the UK” and is a circuit we have used within this championship for years. Because of the shape of the lap, drivers can remain at full throttle for almost the entire duration with only two heavy braking zones; Campbell-Cobb-Seagrave complex and the Club chicane at the very top of the lap. The track is wide enough to accommodate overtakes of up to four cars wide.

    The F4 Championship qualifying will occur on Saturday, 3rd June, at 11.05 am. Their first race of the weekend will be at 16.15 that afternoon, with their second race on Sunday at 13.00.

    At InReach, we are proud sponsors of Will and wish him a wealth of luck for this weekend.

    This is where managed business comms can help. Managed business communication services are ideal for boosting productivity, reducing costs, and streamlining communication within and outside a business.

    Below we look at how hosted telephony, adopting mobile business solutions, mobile internet and telephone and data cabling solutions give employees constant access to the tools they need to allow businesses to operate interrupted.

    The four types of managed business comms services:

    Hosted Telephony Services

    Hosted telephony is a business communication service that allows businesses to make and receive calls through the cloud. It eliminates the need for costly hardware, such as traditional phone systems, while still providing reliable and high-quality voice services. Benefits of hosted telephony include cost savings, scalability, flexibility, increased productivity and improved customer experience. Hosted telephony also provides business owners access to features such as call forwarding, video-conferencing, voicemail transcription, and conference calling. Additionally, it offers enhanced security by encrypting all data transmitted over the network. With InReach, we can onboard a hosted cloud telephony solution that can grow with your business with 99.999% uptime and is entirely configurable to your business needs. We also have a dedicated support desk if you ever run into problems!

    Business Mobile Solutions

    Business mobile phones are an efficient way to communicate internally and externally and open up the possibilities for everyone in the business to stay connected on the go, boosting productivity. But with so many providers out there and thousands of product offerings, knowing what is right for your business can take time to decipher. Using a business comms service provider can demystify buying and setting up your business mobiles. At InReach, we can help manage business mobile phone services by curating the best business mobile phone packages tailored to your needs (required data, call and text allowances, handset amount etc.) and purchasing and setting up your chosen devices. We also offer a device management service, which delivers valuable reporting and provides centralised control of all your mobile phones.

    Mobile Internet for Business

    Mobile internet for business solutions helps businesses by allowing employees to stay connected from anywhere and access business services from any location. This ensures business continuity and increases productivity, as teams can work together seamlessly even when out of the office. Mobile internet solutions also offer enhanced security features, such as encrypting all data transmitted over the network. With InReach, we can provide tailored business mobile phone packages and device management services explicitly designed to meet your needs with simple upgrade options as your business grows.

    Structured Data Cabling Solutions

    Structured cabling services drive modern communications systems by making businesses safe, secure and efficient by providing business owners with a reliable and secure connection between business networks and systems. Structured cabling solutions also allow businesses to scale as business operations grow, from adding additional devices or users easily to future-proofing business networks for years to come. At InReach, we analyse your business requirements and build a network cabling infrastructure that meets all business needs and is flexible to grow with your business. We are also on hand for support and maintenance to minimise business downtime!

    Business communication is the cornerstone of success for any business. With hosted telephony services, mobile business solutions and structured data cabling services, you can ensure your business communications are secure, efficient and reliable.

    If you’re looking for a comprehensive business communication solution making it easier for employees to communicate from any location with the necessary tools and support available at their fingertips, contact the business comms experts at InReach.

    Qualifying went well; Will qualified 4th and 5th on Saturday morning. With the race in the afternoon red flagged then subsequently abandoned due to television timings.

    Coverage for these races are available to see on ITV4 with the onboard television stream coming from Will’s car all weekend. https://www.itv.com/watch/british-touring-car-championship/1a5204/1a5204a0192

    Sunday was a thrilling performance from Will; the first race of the day was a reverse grid race where Will was starting in 17th place. Points for this race were awarded differently with 1 point for each overtake and only the top eight finishers to receive placing points. Will drove exceptionally finishing 6th with 14 points with all of the overtakes streamed from his car.

    For the afternoon race Will started in 5th position and made up one place. He finished the weekend with 26 points after only two rounds being run.

    Overall, an amazing weekend showing a strong performance with Will closing the gap to the championship lead and ending the weekend positioned 3rd overall.

    The next race weekend is taking place in Thruxton on the 3rd June. Make sure you follow InReach for updates!

    With the ever-increasing demand for on-site printer setup, repair, and maintenance services, getting quality support at a reasonable price has become more challenging. As printing solutions continue to evolve and keep up with technological advancements, more options are available than ever for finding the right printer servicing provider.

    In this blog post, we’ll provide an overview of what you should look for when selecting a local printer support and service provider.

    Identify Your Printer Servicing Needs

    Before searching for a local printer servicing provider, taking stock of your printing needs is crucial. Do you need on-site setup services or assistance with troubleshooting? Are you looking for help managing multiple printers in different locations? Do you require specific features like wireless printing or machines that bind your documents? By understanding your specific requirements, you can narrow down your list of possible printer support providers quickly and easily.

    Inquire About Printer Support Services Offered

    Once you have identified your needs, contact local businesses offering printer support services and inquire about their offerings. Ask questions about their experience with businesses in your industry, rates, turnaround times and customer satisfaction guarantees. Many companies will provide free estimates, so take advantage of these opportunities if offered. By asking the right questions during an initial consultation, you can better assess whether or not the printer servicing provider is a good match for your needs.

    InReach believes that each client deserves printer support and service packages bespoke to their business needs. On top of the standard printer servicing packages, clients of InReach can benefit from the additional migration planning, document workflow, flexible finance agreements and tailored device-by-device management services dependent on what would work in their business, identified in our business audits.

    Check Client Reviews

    Thanks to online reviews sites like Trust Pilot and Google Reviews, finding out a service provider’s capabilities and experience has never been easier. Online reviews from prior and current clients can offer insight into their level of service delivery and professionalism. If a company has a solid record of 5-star reviews, it’s almost guaranteed they provide quality services, customer support and a reasonable pricing structure.

    The Benefits of Local Printer Support Services

    Having a local printer support service can offer many advantages to businesses. It can save time and money since you don’t have to worry about shipping printers or supplies from a distant location. Additionally, working with local technicians means they are more likely to respond quickly if there’s an issue than dealing with remote customer service providers who might only sometimes act swiftly. Also, having an expert technician nearby means you can get on-site advice and help when setting up or troubleshooting your printer, especially if you are inexperienced in printing technology and printer servicing.

    Knowing what to ask and what to look out for when searching for your next printing support provider makes choosing the right option much easier. For 1st class service from a printer service provider that customers love, contact the team at InReach today.

    Heading to East Anglia for the Snetterton circuit; the longest track of the season at just over 2.7 miles long.

    The Snetterton circuit is one of the most technically demanding racetracks in this years calendar. It’s well known for its demanding corners such as “Bomb Hole and Brundle”, named after the local hero and Formula 1 driver now famous for his grid walks on Sky sport Martin. Snetterton also features two long straights, which provide the opportunity for the drivers to slipstream and build momentum.

    The timetable for the two days will be action packed starting with the Hagerty Radical cup, followed by the Porsche Sprint Challenge, the mini, Touring cars and of course for us, the Rokit F4.

    With such an exciting mix of cars and the sensational track, this is set to be one of the standout weekends of the season. Book your tickets here: https://www.snetterton.co.uk/2023/may/kwik-fit-british-touring-car-championship

    Qualifying will take place on the Saturday at 13.00 with the first race for the F4 championship starting at 5pm the same day. Then, it’s a double race Sunday for the F4 teams. The timings for Sunday’s races are; 12.05 and 16.25.

    At InReach, we are proud sponsors of Will Macintyre and have been for a number of seasons now. He is currently 4th in the championship standings. We are wishing him lots of luck this weekend – make sure you’re following InReach for updates on Will and his progress in F4.

    Instagram: williammacintyre_official

    At InReach, comms is one of our specialities, and one of our key services is Hosted Telephony.

    With the BT ISDN/PSTN Switch Off scheduled for 2025, now is the time to make the switch to a hosted telephony solution to avoid disruption in your communications.

    Our hosted telephony system provides businesses of all sizes with greater flexibility and scalability.

    Hosted Telephony Definition

    A Hosted Telephony system is a telephone system which is hosted on a cloud and accessed via the internet rather than through traditional ISDN/PSTN phone lines – making it ISDN/PSTN switch-off proof.

    It’s also known as a hosted VoIP (Voice over Internet Protocol) system or a cloud-based phone system. The communication solution operates through the internet and is hosted by a third-party provider.

    A hosted telephony system doesn’t rely on traditional phone lines and physical equipment on the premises, instead, it allows businesses to make and receive calls using IP phones or softphones (software-based phones) that connect to the provider’s server over the internet.

    The provider manages the hardware, software, and infrastructure necessary to deliver the service, which includes features such as voicemail, call forwarding, conferencing, and more.

    Hosted telephony systems are becoming more commonplace in all business within the UK and all over the world.

    Benefits of Switching to a Hosted Telephony System

    Hosted telephony systems offer a range of benefits, including:

    Greater scalability – Because they use the internet rather than traditional phone cables, hosted telephony systems can be easily expanded to include more users at any time. This makes it a flexible solution for businesses of any size.

    Enhanced communication features – Hosted telephony offers a range of features that are not available with traditional phone systems, such as call recording, call forwarding, voicemail-to-email, video conferencing, and more.

    Easier management and maintenance – Because a hosted telephony system is managed remotely through the internet, any management or maintenance can be completed by your provider off-site. This means any issues can be sorted quickly, so you can get back online with no interference.

    Cost Effective – With a monthly maintenance fee and no hidden costs, hosted telephony systems are more cost effective than traditional telephone systems. Hosted telephony eliminates the need for expensive on-premises hardware and reduces the cost of phone services when compared to traditional phone systems.

    Ability to work from anywhere with an internet connection – Using the internet to access your communications platform means you can work from anywhere using the hosted telephony system. Because the whole system is cloud based, you can also access call logs and information from your team.

    Hosted Telephony from InReach

    At InReach, our hosted telephony platform is a fast plug and play solution that can be easily installed and integrated into your business communications.

    If you’re looking for a flexible hosted telephony solution that can grow with your business, contact the team today. We can help you find the best solution for your organisation.

    Saturday 6th at Brands Hatch 

    With qualifying at 10:40 on a damp Saturday morning, our driver Will qualified 2nd and 6th for the 3rd and 4th rounds this weekend at Brands Hatch. 

    The weekend’s first race kicked off at 13:40 with three laps of racing before a safety car was deployed. Will started 6th and made-up places to third when the race was red-flagged at 11 minutes on the clock. 

    The race restart left 5 minutes on the timer with a battle ensuing for first place from all three front drivers. The race ran the full five minutes in damp conditions, with Will gaining another place and finishing an impressive 2nd Overall.

    Sunday 7th at Brands Hatch

    Brands hatch was a mixed-weather weekend, with the sun coming out on Sunday. Will tailed 1st place for the entire race. He was hot on Higgin’s wheels at the closing stages and finished taking a very close second place – just 0.588s between the two positions.

    After a double podium weekend, Will is now p4 overall in the Formula 4 championship.

    It was an exciting weekend for the ROKiT British F4. The championship saw three different winners. The next race weekend is the 20th/21st of May at Snetterton Norwich. Ensure you follow iNREACH for updates and race reports on Will Macintyre’s progress this season. 

    Listen to: Will Mcintyre – Hitech Pulse Eight – Race 1 Brands Hatch 6th May 2023 Podcast

    Managed Print Services Overview

    Managed Print Services – or MPS – is one of our offerings here at iNREACH. We have worked with some of the biggest brands in the UK, supporting them in all areas of print, comms and IT.

    Managed Print Services is the handling of any print devices, including printers, scanners and copiers as well as multi-functional devices. Investing in managed print services with iNREACH means we help you to manage every aspect of the print operation within your organisation. From installation to maintenance and dealing with print errors.

    Depending on the size of your organisation, installing, and maintaining a fleet of print devices can be a huge task. It can be extremely time consuming, and the technical knowledge required can be daunting. Because of this, many organisations seek help and support, this is known as Managed Print Services.

    Benefits of Managed Print Services

    There are several benefits of Managed Print Services. Our service packages vary based on your requirements so be sure to talk to one of our experts to discuss your organisation and find out how Managed Print Services can benefit you directly.

    Top 5 Benefits of Managed Print Services.

    1. Improve Productivity and Efficiency- makes for better managed document workflow

    Because each of our Managed Print Services packages is unique to an organisation, we can ensure that all your print requirements are met. This means you won’t have to manually set-up any aspects of your printing – you can rely on us to do it for you.

    Ever had to take time out of your working day to fix a paper jam? Or connect a new device to a printer? Or because your printer software isn’t up-to-date enough to accept a document in the desired format?

    If any of this sounds familiar, MPS could be the best way to improve productivity and efficiency of the printing within your organisation.

    When you work with iNREACH, we handle all connections and software for you, saving you time and increasing productivity throughout the office.  

    1. Reduce Overall Printer Costs

    One of the benefits of Managed Print Services is to reduce overall costs spent on printing. This is especially true for larger organisations. Maintaining each individual printer one at a time can be more expensive than using an automated cloud-based system managing at a large scale.

    A managed service fee which covers all bases can work out more cost effective than forking out for services and repairs on an as-and-when basis. It also covers replacement ink or toner parts as well as support from our dedicated team.

    At iNREACH, we provide transparency when it comes to our overall cost packages for MPS. We work with you to understand your current print requirements including your monthly volume of printing. We understand the importance of printer choice, servicing, and support and how important this is to the flow of an organisation. Taking all of these factors into consideration ensures you pay for what you need.

    1. Environmentally Friendly

    Of course, we’re all trying to reduce our carbon footprint and be more environmentally friendly.

    With a Managed Print Service package, we can monitor your current print output and help you with ways to cut down printing, reduce your paper usage and make your printing more efficient. This can all help towards going greener and reducing your carbon footprint. We can also help set up a programme for you to recycle your printer and toner cartridges.

    We know the impact that printing can have on the environment, and we want to help you in your journey to going greener without it having an impact on the inner workings of your business.

    At iNREACH, we are taking our own steps into looking after the environment. We now work in partnership with Treeapp to plant more trees whenever we win new business.

    1. Printer Security

    With the growing awareness around GDPR along with the increase in hacks in various organisations and services, investing in printer security is an absolute must.

    When you invest in a Managed Print Services package you are also increasing the level of security on your printing devices. Information and confidentiality are extremely important for any organisation. So, why not protect your documents by using a tailored print security plan?

    To increase security for your organisation, we would also recommend investing in cyber security.

    1. All Round Customer Support

    At iNREACH we offer a comprehensive support as part of MPS package. This is a benefit of managed print services which can’t be matched by every provider.

    Before we provide you with a quotation, we like to get to know your business and understand your current printing situation and usage. This means we can quote for what you need and what you will gain use from. We know that one size doesn’t suit all so we can adapt our offerings to ensure you are covered.

    Managed Print Services from iNREACH

    At iNREACH, Managed Print Services is one of the services we have offered for over 25 years.

    We have always been part of the print industry and MPS is part of our service offering for all types of organisations in various industries.

    Because we have a wealth of experience when it comes to MPS, we know the right questions to ask to ensure you get the right package for your organisation. We understand the importance of document workflow and how printing plays such a huge part in this.

    For more information about Managed Print Services for your organisation contact us today.

    The race weekend will take place at Brands Hatch on the Indy circuit at Fawkham. From starting as a grassland motorcycle circuit, this race track has grown over the last seventy years and is now one of the most iconic venues in motorsport globally.

    At Brands hatch last year, Will secured his first podium place of the season. Read the race report here: https://inreachgroup.co.uk/macintyre-scored-his-maiden-ginetta-junior-championship-victory-at-brands-hatch/

    Qualifying for the ROKiT F4 British Championship will take place on Saturday at 10.25 am. Their first race then kicks off in the afternoon of the same day at 13.40 and is the day’s second race.

    On Sunday, the 7th, the second race for the F4 championship will be at 10.25 am.

    In addition to the BTCC and the F4 championship, spectators can support other races, including MINI CHALLENGE and Porsche Carrera Cup Great Britain.

    For more venue information and to buy weekend tickets, look at the Brands Hatch website: https://www.brandshatch.co.uk/2023/may/kwik-fit-british-touring-car-championship

    If you would like to watch the race but cannot attend in person, the event will be televised on ITV4.

    At iNREACH, we proudly sponsor Will Macintyre as he takes to the track for another season. Make sure you’re following along for updates on each race weekend.

    When choosing an IT Support company for your business, there are decisions you need to factor in, from technical specialities and cyber security support. Still, one thing you need to consider is also the location. Has your outsourced IT support and services provider moved and is now located in another country or only operates during certain hours? These can be difficulties that a cost saving cannot outweigh.

    Below we look at a few considerations your business needs to analyse when choosing your IT Support Solutions provider and how location can make a difference!

    What IT qualifications and skills does my IT support need?

    When selecting an IT Support and Services Provider, you must ensure they have the qualifications and resources to address any issues you may have. A good IT support provider should have experience and expertise in the following areas: system design, networking, data security, hardware installation and maintenance, software development, system maintenance and technical support. A qualified team of IT professionals with a suitable skill set is essential for ensuring your business can count on their services in times of need. The provider should also be able to provide ongoing training and education to keep employees up-to-date on the latest technology trends.

    Is Cyber Security essential to factor in?

    Any IT support company needs to practice what they preach, and cyber security is one of the most important considerations when choosing an IT Support and Services provider. With technological advances, cyber-attacks have become more sophisticated and prevalent, meaning businesses must take extra precautions to protect their data. A good provider should have experience in developing robust security systems designed to monitor, detect, prevent and respond to any cyber security threats with backup and disaster recovery plans in place. Also, they need to stay on top of changing regulations so they stay in compliance with industry standards. At InReach, be it fire, flood, cyber-attack, or massive connectivity failure, we can get businesses of all sizes back up and running as quickly as possible, with your data secure in our Tier-4 Data Centre.

    How can my IT support’s operating hours and location affect my business?

    Outsourcing IT support is perfect for when you want your business to focus on its day-to-day without being distracted by issues, such as connectivity or viruses. But what happens if you need help during the night and your relocated local IT support is closed? When choosing an IT Support company for your business, consider their availability. Do they provide 24/7 support or only during specific hours? Are there additional fees for after-hour services? Knowing the answers to these questions helps ensure you can access support whenever needed without incurring extra costs. At InReach, we have a 24/7 proactive help desk that offers fast, responsive and effective IT support, taking care of all your system and proactively resolving any issues before they become a problem.

    Choosing an IT Support and Services provider is a big decision, but the right one can make all the difference to your business. Location matters when outsourcing IT support – you need someone who can respond quickly in times of crisis.

    At InReach, we offer 24/7 IT support solutions that provide fast and effective response times, so you never have to worry about downtime or data security issues again. With our Tier-4 Data Centre providing secure backup and disaster recovery plans and experienced professionals with qualifications in system design, networking, hardware installation and maintenance software development -InReach offers local IT support for businesses of all sizes across Milton Keynes, surrounding counties and country-wide!

    Contact the InReach team today for a smoother IT support relationship.

    The crowds were entertained throughout the two days of racing with Porsche 911, Cayman Mini Challenge and the incredible spectacle of the British Touring Cars.

    The Donington circuit famous for “The lap of the gods after Aryton Sennas F1 lap exactly thirty years ago https://www.youtube.com/watch?v=3GOEorrE4mY in which he started 5th and by the 1st competed lap was leading the race.

    Our very own Will Macintyre raced from 15th on the grid to 6th, and 14th on the start line to 5th place. He was awarded the Pirelli Hardest charger award by overtaking 18 cars.

    We look forward to the next race meeting at Brands Hatch. The last time our young driver raced at Brands was October 2022 where he put on a show and won the race.

    To watch it click here: https://www.youtube.com/watch?v=3GOEorrE4mY

    One such threat that has emerged in recent years is printer ransomware. Due to the wireless capabilities of most multi-functional printers, they have become a gateway for hackers to gain access to networks and steal sensitive information.

    Why is Printer Security So Important?

    Printers are now commonly connected via cloud services and can be accessed from anywhere using a Wi-Fi enabled device. This makes them vulnerable to attacks, especially if they are not secured.

    If a hacker gains access to an unsecured printer, they can easily intercept print jobs or completed print jobs, gaining access to confidential information about individuals, businesses, and employees.

    There have been multiple experiments and cases in the media where cyber security companies hi-jack printers with the sole purpose of raising security on printer security and ransomware attacks.

    This article from Cybernews explains how they managed to hi-jack 28,000 printers to print a guide on printer security. https://cybernews.com/security/we-hacked-28000-unsecured-printers-to-raise-awareness-of-printer-security-issues/

    Print Ransomware Attacks

    One of the most dangerous types of attacks that can affect printers is ransomware. Ransomware is a type of malware that encrypts the files on your printer and demands payment in exchange for the decryption key.

    The Risks of Ransomware on Unsecured Printers

    Hackers can gain access to confidential information and use it for fraudulent purposes. This can include personal information such as social security numbers, credit card numbers, and other sensitive information.

    They can also intercept print jobs and gain access to sensitive print data. This can be especially problematic for businesses that deal with sensitive information such as legal firms, medical facilities, and financial institutions.

    Warning Signs of Printer Ransomware

    It is important to be aware of the signs of printer ransomware so that you can take steps to prevent it. Signs of a virus on your printer include unusual behaviour, such as;

    • not responding to commands
    • printing unauthorised print jobs
    • refusing to install security updates.

    Printer Security Best Practices

    There are several steps you can take to protect your printer from ransomware attacks.

    1. Use Secure Print

    One of the easiest ways to protect your printer is to use the secure print function. This function allows you to print confidential documents and ensures that they are not intercepted by hackers. You can also set network permissions on your computer to limit who can manage and access print jobs.

    1. Encrypt Stored Print Jobs

    Print jobs that are stored on the printer should be encrypted to prevent unauthorised access.

    1. Keep Printer Software Up-to-date

    It is important to keep your printer software up-to-date to ensure that any vulnerabilities are patched. Many printers have embedded software that is updated automatically, but if your printer does not, make sure to check for updates regularly.

    1. User Authentication

    User authentication is a feature that requires users to enter a username and password before they can access the printer. This can help prevent unauthorized access and ensure that only authorized users can print documents.

    1. Keep Your Printer Drivers Up-to-date

    Printer drivers are software programs that allow your computer to communicate with your printer. It is important to keep them up-to-date as they can contain bug fixes, stability improvements, and even new features that can help protect your printer.

    Printer Security from iNREACH

    In conclusion, printer security is important to avoid ransomware attacks. At iNREACH one of our service offerings is Manages Print Services. There are many benefits to using a Managed print Service, one of which is increased security.

    Our managed Print Services offers improved security options for document printing both within the office and remotely. This could include through email or via a cloud service.

    We also offer cyber security to protect your organisation from ransomware attacks. Using a trusted cyber security system, along with a secure printing service can increase the level of protection to your business.

    For more information about Managed Print Services, cyber security or to discuss protecting your printer to avoid ransomware attacks, contact the team at iNREACH today.

    This weekend marks the start of the 2023 Kwik Fit British Touring Car Championship. Our very own Will Macintyre is gearing up for another season on the track. This year he is racing in the ROKiT British F4 Championship.

    The order of the first race of the weekend will be determined by the second fastest time set in the qualifying. The ROKiT qualifying race is tomorrow at 11.45am.

    The first race will then take place at 4.40pm in the afternoon with the final race of the weekend taking place on Sunday morning at 10.40am. The crowd are in for a treat as the second race will see a grid reversal; spectators will be expecting lots of overtaking and an overall exciting race.

    There are many other championships kicking off this weekend at Donington Park so grab your tickets for an action packed, 14 race weekend! And if you can’t make it to Donington, you can catch all the action on ITV4.

    Will Macintyre and iNREACH

    iNREACH are proud sponsors of Will Macintyre and have been for a number of seasons now. For updates on the 2023 and progress on Will make sure you’re following iNREACH for updates.

    Last Season Will saw a great success as he raced hard at each opportunity and ended the season by taking overall second place in his championship. He then went on to make his GP4 debut guest appearance finishing his races in places 6th, 2nd and 2nd.

    The team at iNREACH couldn’t be prouder of Macintyre’s career and are excited to see what this season holds.

    We are feeling positive about working with an organisation to help towards offsetting our carbon emissions.

    Working with an environmental organisation was a priority for us this year. We spoke to various other charities and companies before selecting Treeapp as our official partner.

    We’ll be posting regular updates so you can follow our journey – 1 tree at a time.

    What is Treeapp?

    The primary objective of Treeapp is to enhance our planet by planting millions of trees daily, as deforestation remains a significant threat to our environment. To support this crucial mission, we have joined forces with Treeapp. Planting more trees not only results in the growth of more life but also increases job opportunities for locals within various communities.

    The trees planted through Treeapp will absorb approximately 233 tons of carbon in their lifetime. Already, since they began partnering with brands, Treeapp have contributed towards vast amounts of forest land being restored. They have also facilitated the return of various species of animals and birds into their habitats.

    The newest site for planting trees is in Northamptonshire which is very local to our own offices. The site itself was previously degraded agricultural land with lime-rich loamy and clayey soils, impeded drainage, and high fertility. Currently, most of the site is covered in grass. TreeApps aim is to extend the adjacent native forest and restore the area to attract more wildlife. They’re also actively working to increase the Woodland Bird Index, a vital indicator of biodiversity in the region.

    How InReach and TreeApp will work together

    For every deal we complete for InReach, we will plant up to 25 trees through Treeapp. This could be within the UK or anywhere in the world.

    We will post an update every quarter so you can keep up-to-date on our progress and how many trees we have planted. Make sure you’re following our social media channels so you don’t miss an update.

    Find out more about Treeapp here.

    The new iNTALK platform is an excellent choice for businesses in any sector. It seamlessly integrates with current devices, which you may have, whilst centralising all communication into one easy-to-navigate single platform.

    It is compatible with all phone brands and provides a straightforward directory that links all aspects of your business.

    Here’s the latest on our platform and what it could mean for your business.

    What is a Cloud Communication Platform?

    A cloud communication platform utilises cloud computing technology to connect individuals through real-time voice, video, and messaging communication. This differs from traditional hardware-based communication platforms.

    Our iNTALK Cloud Communication platform allows for greater scalability, flexibility, and accessibility than other traditional solutions.

    If your business telecommunications are due an upgrade then contact us today to discuss how iNTALK can transform your communications.

    Why Choose a Cloud Based Communication Platform?

    With a cloud-based communication platform, users can communicate from anywhere, using a variety of devices such as smartphones, laptops, or tablets. When you choose iNTALK, features also include instant messaging, voice and video calling, file sharing, and screen sharing, so your users can collaborate and communicate more effectively from anywhere.

    The ability to connect from anywhere with an internet connection makes iNTALK a great choice for businesses with remote workers, distributed teams, and businesses with multiple locations.

    iNTALK also requires less hardware maintenance than other alternatives and can be easily scaled up or down based on the size of your organisation and your requirements.

    Benefits of Choosing iNTALK for your Cloud Communications

    When you choose iNTALK, you’re choosing to work with the future of cloud-based communications. At InReach we have a wealth of experience when it comes to comms – we know the market and we know what makes a great system.

    Accessibility: access your cloud communication platform from anywhere in the world that has a good WiFi connection. With remote working more popular than ever, choose to work with a system that ensures your team can access efficiently.

    Collaboration: with iNTALK cloud communications your team can reach each other through various mediums to work together from different locations. Whether it’s voice calls, video calls, instant messages, or any other type of communication; iNTALK has got it covered.

    Integrations: iNTALK has the ability to integrate with many other software applications and tools, from CMS systems to project management tools and email systems. Keep your workflow efficient and streamlined in iNTALK.

    Security: We provide robust security features which include multi-factor authentication to keep your information safe and secure.

    Scalable: We have a range of different packages available to suit any business size. This makes iNTALK an ideal cloud communication platform for any business.

    ISDN/PTSN Switch off Proof: iNTALK is ISDN/PTSN switch off proof making it the perfect solution.

    iNTALK – The Future of Cloud Communications      

    iNTALK is an excellent option for businesses in any sector as it seamlessly integrates with your current devices and centralises all communication in a single platform.

    It is compatible with all phone brands and provides a straightforward directory that links all aspects of your business.

    For more information contact a member of our team.

    We had a great time at this month’s event. It was particularly exciting for us as it was a chance to present and launch our new service; iNTALK.

    Our new iNTALK Cloud Communication Platform was presented to the meet by our account managers Greg, Emily and Alex.

    Find out more about iNTALK by visiting our website. We also have an advert on MKFM – Listen here.

    More about iNTALK – the Future of Cloud Communication.

    iNTALK Cloud Communication uses cloud computing technology to connect members of your organisation. It is the perfect solution for businesses of all sizes as it offers great scalability, flexibility and accessibility.

    iNTALK is ISDN/PSTN switch off proof. So, now is the perfect time to make the switch. If your business telecommunications platform is in need of an upgrade, then contact InReach today!

    iNTALK Cloud Communication Features

    Our iNTALK platform has unique features to make it the best choice for your organisation.

    Accessible – access your system from anywhere with an internet connection for ultimate flexibility.

    Secure – highly secure with multifactor authentication

    Integrations – iNTALK integrates into software applications and your CMS as well as project management tools for ease of use.

    Collaborate – using various features of the platform you can collaborate with your team members from anywhere.

    For more information about iNTALK and how it can improve your business communications then contact us today.

    WHY CHOOSE iNREACH?

    FOR A FREE NO-OBLIGATION AUDIT TALK TO AN EXPERT TODAY

         

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